PhD Painting
Verified Customer Interviews
In-depth interviews with this company's customers, published whether positive, mixed, or negative, and read by a person before they appear. Some are company-funded; the $50 customer thank-you never depends on their answers. How Chooz interviews work
1 of 1 would hire this company again
Would Chooz againE.D. · Website submissionAugust 2026
Great Painting Company
They are not the cheapest but you get what you pay for. The quality of the work is really nice and I will consider hiring them in the future.
Project: Interior painting · $5,000–$9,999
- Started on time
- Took 2–4 weeks · ran late, delay explained
- Slightly over estimate, explained
What went well
I think overall every part of the project went well except the delay
What could have been better
the project could have been finished on time, they were about 10 days behind
Advice for a future customer
If you are looking for a cheap option or if it is a smaller option I would definitely shop the project around. Also if you have any problems then ask for John and he will make it right
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Customer received a $50 thank-you
Collected through Chooz Reviews and checked by a person before publishing. Interviews are never filtered or ordered by rating.
Chooz Score Insights
At the time we analyzed PhD Painting, the company held a Chooz Score of 83.2%. It has operated as a Carlsbad contractor for 14 years, has been Accredited with the Better Business Bureau since 2015, and holds an active License No. 1043872. The business is run by brothers Nathan and Trevor Delgado, and its service area covers Carlsbad and the surrounding North County San Diego communities.
Across its review profiles, the company held over 200 Google reviews with a 4.8-star rating, along with 4.5 stars on Yelp, 4.7 stars on Angi, and 95% recommended on Facebook across over 40 reviews. The ratings are strong and read consistently across every platform where the company maintains a profile.
Owner replies appear under nearly every review we read, individually written rather than copied from a template. Nathan and Trevor Delgado are both named often, usually by customers describing careful masking and a clean site at the end of each day. The consistency of prep and cleanup mentions across otherwise unrelated reviews points to a fixed standard rather than crew-by-crew variation. We found at least nine reviewers describing a second or third project with the same team. The main recurring criticism concerns scheduling, which we cover below.
"I've hired a lot of painters over the years and PhD is the only one that texted me back within the hour every single time. Nathan even followed up a week after to check the trim." - Priya M., Google Review
Advice For Future Customers
Several reviewers mention that PhD books out during the summer exterior season, so it helps to reach out well before you need the work started. Reviewers who asked for the written scope up front also describe fewer surprises, which is worth requesting. On timing, a few reviews note start dates that moved without much notice, and at least one went unanswered. Ask them directly: "If my start date shifts, how soon will you tell me and what are my options?"
"Booked us for a Tuesday, then no one showed and I couldn't get a callback until the following week. The paint job was fine once they came." - Derek H., Google Review (no owner reply)
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All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Exceptional Professionalism and Quality Workmanship
Customers consistently praise All in the Family Painting for their professional approach and exceptional quality. George Sy shared his experience: "They were on time, courteous, very precise, personable, and very professional. There are many more positive adjectives that I could use." He noted that Brandy's response and quote were fast and reasonable, and that "we were extremely satisfied with the quality of the work by Brandy and her team." Barbara Marberger echoed these sentiments, stating "The quality of their work is exceptional! I appreciate their attention to detail."
Outstanding Customer Service and Reliability
The company's commitment to customer satisfaction shines through in recent reviews. Megan Wallin, who had her 1,064 square foot apartment painted, noted that "Brandy responded in a timely manner and answered all of my questions." She was impressed that "they completed a 1064 sq ft apartment within 3 days and it turned out great!" Multiple customers emphasize the reliability factor, with Kelly D'armi stating "If you want something done right the first time definitely let them do the job!!!" and Danielle Pooler adding "They do all the work in my house I would never call anyone else they do an absolute amazing job every single time!"
Value and Trustworthiness
Customers appreciate the fair pricing and trustworthy service. Marie Collacchi summed it up perfectly: "All in the family painting does Excellent work, Great prices and Excellent people. You will not be Disappointed." The personal touch of this family business resonates with clients, as Rachel Alisio simply stated "The Best! Brandy is kind and very professional!" The company's willingness to go above and beyond is evident in Barbara Marberger's review where she mentioned "They have gone above and beyond for me in every way and always accommodate my work schedule."
Addressing Customer Concerns
While the overwhelming majority of feedback is positive, it's worth noting that the company received one negative review on Yelp that went unresolved. This isolated incident stands in stark contrast to the dozens of glowing reviews across other platforms, where the owner Brandy typically responds personally to customer feedback. The lack of response to this particular review represents a missed opportunity for the customer service excellence that characterizes their usual interactions.
How PhD Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how PhD Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects PhD Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.