CertaPro Painters of Columbia, MD
About CertaPro Painters of Columbia, MD
Too many Columbia and Howard County homeowners have experienced painting contractors who provide vague estimates then add surprise charges, fail to protect floors and furniture properly, or vanish mid-project to prioritize other jobs. CertaPro Painters of Columbia built their business around eliminating these frustrations. Since owner Aaron Ricks took over in 2015, the company has maintained over 200 five-star Google reviews and an A+ BBB rating by implementing systems that make typical contractor problems impossible.
Every estimate from Kirk Jacobson arrives as detailed written documentation explaining scope, timeline, and costs. Crews led by Carlos, Juan, and Jose protect surfaces with multi-layer floor coverings before work begins. When Emily Gorsky's wood siding showed less rot than initially estimated, the team "significantly reduced our final invoice from the original estimate. We never would have known otherwise." Project timelines get honored through careful scheduling. Ashley Hoffmann notes crews "showed up at 8:00 AM on the dot every single day," while multiple customers mention completing projects ahead of schedule without compromising quality standards.
Projects range from single-room updates to complete interior transformations across Columbia, Clarksville, Olney, and surrounding Maryland communities. The fully bonded and insured team carries Maryland Home Improvement Commission License #139966, protecting homeowners from risks that come with unlicensed contractors. With comprehensive services including cabinet refinishing, wallpaper removal, and deck staining, CertaPro Painters of Columbia demonstrates that professional painting doesn't require customers to accept industry-standard excuses for poor communication or unreliable service.
Updated: 11-03-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Columbia, MD
Q: Does CertaPro Painters of Columbia, MD actually show up on time every day?
Multiple customers specifically praise punctuality. Ashley Hoffmann describes how the team "showed up at 8:00 AM on the dot every single day" during her basement flood restoration. Kirk Jacobson, who handles estimates and project coordination, maintains tight scheduling that customers note keeps projects on track without the delays typical of painting contractors.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Columbia, MD handle pricing honesty?
Emily Gorsky experienced the company's integrity firsthand when her wood siding project revealed less damage than anticipated. The team "significantly reduced our final invoice from the original estimate. We never would have known otherwise, so we really appreciate the honesty." Mike Vega describes estimates as "priced very affordably" with no surprise charges, while Kirk provides detailed written quotes explaining all costs upfront.
-Review Snippet Sources: Google Reviews
Q: What makes CertaPro Painters of Columbia, MD's cleanup process different from other contractors?
Customers consistently mention exceptional cleanup standards. Ashley Hoffmann notes crews "took extra care to protect our home by laying down coverings through the main living area so our wood floors stayed clean and safe." Sara K. describes how the crew "cleaned up without a trace" after completing her front porch work, while Amy Pratt states they "leave no mess."
-Review Snippet Sources: Google Reviews
Q: Is owner Aaron Ricks actually involved in CertaPro Painters of Columbia, MD projects?
Multiple reviews mention Aaron Ricks' direct involvement. Walter Zakorchemny appreciated that "Aaron pop over and check in with us as the project progressed." Denise Reccardi praises "the owner of CertaPro, Aaron Ricks" for being "professional, attentive to details, kind, knowledgeable." Brian Pertman notes working directly with Aaron through the entire process from quote to completion.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Columbia, MD work quickly without sacrificing quality?
Dennis Raschka reports the team "finished ahead of schedule" while handling his extensive interior and exterior door project. Emily Gorsky notes "they did the work in one day" for her wood staining project. Laura Mamounas describes how Kirk "arranged to have the job done in less than a week" for wallpaper removal and painting when she had tight timeframes.
-Review Snippet Sources: Google Reviews
Q: How does Kirk Jacobson at CertaPro Painters of Columbia, MD handle communication?
Kirk receives consistent praise for responsiveness. Walter Zakorchemny states Kirk "followed up on every question immediately" during the project. Alyssa Kent notes Kirk "always responded promptly and was able to work with my schedule." Mike Vega describes Kirk as "professional, knowledgeable, courteous, and patient with our numerous questions."
-Review Snippet Sources: Google Reviews
Q: What happened with the negative review at CertaPro Painters of Columbia, MD?
Yajaira Isabelle left a 1-star review expressing disappointment with quality, mentioning cracks appearing after two weeks and damage from pressure washing contractors. The review received no response from the company. This single negative review among over 200 five-star reviews represents the exception rather than the pattern, though the lack of public response or resolution attempt stands out given the company's otherwise strong customer service reputation.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Columbia, MD handle specialized projects beyond basic painting?
Multiple customers mention complex work. Denise Reccardi describes restoration of her 1968 home including three rooms with detailed repair work. Dennis Raschka notes they "patched an 8 foot trench in the ceiling that electricians made installing pot lights" alongside custom wall treatments. Kathleen Drachbar mentions they "got two layers of wallpaper removed" efficiently, while Emily Gorsky's project included wood rot replacement and matching stain work.
-Review Snippet Sources: Google Reviews
Q: What areas does CertaPro Painters of Columbia, MD serve?
The company serves Columbia, Ashton, Clarksville, Olney, Gaithersburg, Montgomery Village, Laytonsville, Leisure World, Damascus, Dayton, Fulton, Glenelg, Glenwood, Highland, and Brookeville throughout Howard and Montgomery Counties. Their service area covers over 25 ZIP codes across the greater Columbia and Olney regions, with crews traveling throughout central Maryland communities north of Washington, D.C.
-Review Snippet Sources: Company Website
Updated: 11-03-2025