CertaPro Painters of Southern Maryland
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for CertaPro Painters of Southern Maryland
About CertaPro Painters of Southern Maryland
Mark Smith and Darcy Scott operate the veteran-owned franchise from their Upper Marlboro office. Mark conducts on-site estimates with detailed measurements. Darcy coordinates projects through office manager Amber Sakadales, who maintains customer contact from initial consultation through completion. Crew leaders Carlos, Denis, Julio, Byron, and Brian appear repeatedly across reviews by name, indicating consistent teams. Charles Butler serves as estimator, providing itemized written proposals with room measurements rather than quick verbal quotes competitors offer.
The company handles residential and commercial painting throughout Prince Georges County, Charles County, St. Mary's County, and southern Anne Arundel County. Services include interior and exterior painting, cabinet refinishing, drywall repair, deck staining, wallpaper removal, crown molding installation, and power washing. Reviews reference multiple floor protection layers and end-of-day cleanup completing each workday rather than only at project conclusion.
The husband-and-wife team maintains Maryland Home Improvement License No. 72568 and operates fully bonded and insured with both general liability and workers compensation coverage. The business demonstrates flexibility when project scopes shift, adjusting stain colors mid-project and accommodating timeline changes without rigid contract enforcement.
Updated: 01-14-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of Southern Maryland
Q: Does CertaPro Painters of Southern Maryland finish projects faster than quoted timelines?
Projects frequently complete ahead of schedule. Fennie Tolver notes work "was finished in two" days instead of the quoted three-day timeline. C R mentions crews arrived "a little early one of the days" and completed work efficiently. K L describes the "time to execute was phenomenal" after Mark provided the initial quote. Early completion appears standard across multiple customer experiences.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Southern Maryland handle cleanup during multi-day projects?
Crews clean at the end of each workday rather than only at project completion. Ronald Leukhardt emphasizes they "completely cleaned up at the end of each day" throughout the job. Barry Taylor confirms the same daily cleanup pattern, and Amber Mallery Lewis states crews "left everything spotless." Scheduled daily cleanup distinguishes their approach from single-final-cleanup practices.
-Review Snippet Sources: Google Reviews
Q: What makes estimator Charles Butler different at CertaPro Painters of Southern Maryland?
Charles conducts thorough consultations with detailed measurements. Vanessa Tyson calls him "a wealth of information" who "took his time" and provided the "most detailed and customer focused consultation." She contrasts this with competitors who were "in and out in a few minutes." He provides a "detailed/itemized estimate" with room measurements rather than quick verbal quotes.
-Review Snippet Sources: Google Reviews
Q: How involved is owner Mark Smith in CertaPro Painters of Southern Maryland projects?
Mark maintains direct involvement beyond initial estimates. K L confirms "Mark the owner did an on sight visit" with a quote that was "perfect." Steve Leads notes "Mark Smith is a pro in this line of business" who "thoroughly assessed the work needed." Betty Barker received "a detailed estimate that was very reasonable from Mark." Owner presence continues through project execution.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Southern Maryland handle cabinet refinishing as effectively as standard painting?
Cabinet work represents a developed skill. Tom Benjaminson hired them for kitchen cabinets, center island, kitchen window, and kitchen-family room ceiling, reporting painters were "exceptional professional and took great care to get the job done correctly." Margaret Poole states they "repainted my kitchen cabinets" and "did a great job." Multiple kitchen transformation reviews suggest cabinet refinishing expertise.
-Review Snippet Sources: Google Reviews
Q: What happens when CertaPro Painters of Southern Maryland encounters mid-project scope changes?
The team adapts to evolving requirements. Michele Avrick's office staff "communicated frequently" and were "so helpful, even when we had multiple changes in what we wanted done." When stain color preferences shifted, the supervisor "worked with us when we had a difference of opinion" and "was able to match exactly what we asked to change." Flexibility replaces rigid contract adherence.
-Review Snippet Sources: Google Reviews
Q: What role does Amber Sakadales serve at CertaPro Painters of Southern Maryland?
Amber coordinates customer communication throughout projects as office manager. Tom Benjaminson calls working with her "a pure joy" and identifies her as his "go to individual" when needing assistance. Vanessa Tyson states Amber "was veey responsive anytime I reached out." Thea J thanks her for "professionalism when answering all my questions and quick responses when I would email."
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Southern Maryland use consistent crew members or rotating teams?
Crew leader names appear repeatedly across different customer reviews. Carlos surfaces in reviews by GJ Jameson and Yvette Jackson, Denis in reviews by Hillary Deane and LWM, Julio in reviews by Thea J and Vanessa Tyson, Byron in Betty Barker's review. The pattern of repeated names indicates stable in-house crews rather than rotating subcontractors.
-Review Snippet Sources: Google Reviews
Updated: 01-14-2026