Question 1

Q: Does CertaPro Painters of Southern Maryland finish projects faster than quoted timelines?

Accepted Answer

Projects frequently complete ahead of schedule. Fennie Tolver notes work "was finished in two" days instead of the quoted three-day timeline. C R mentions crews arrived "a little early one of the days" and completed work efficiently. K L describes the "time to execute was phenomenal" after Mark provided the initial quote. Early completion appears standard across multiple customer experiences.

Question 2

Q: How does CertaPro Painters of Southern Maryland handle cleanup during multi-day projects?

Accepted Answer

Crews clean at the end of each workday rather than only at project completion. Ronald Leukhardt emphasizes they "completely cleaned up at the end of each day" throughout the job. Barry Taylor confirms the same daily cleanup pattern, and Amber Mallery Lewis states crews "left everything spotless." Scheduled daily cleanup distinguishes their approach from single-final-cleanup practices.

Question 3

Q: What makes estimator Charles Butler different at CertaPro Painters of Southern Maryland?

Accepted Answer

Charles conducts thorough consultations with detailed measurements. Vanessa Tyson calls him "a wealth of information" who "took his time" and provided the "most detailed and customer focused consultation." She contrasts this with competitors who were "in and out in a few minutes." He provides a "detailed/itemized estimate" with room measurements rather than quick verbal quotes.

Question 4

Q: How involved is owner Mark Smith in CertaPro Painters of Southern Maryland projects?

Accepted Answer

Mark maintains direct involvement beyond initial estimates. K L confirms "Mark the owner did an on sight visit" with a quote that was "perfect." Steve Leads notes "Mark Smith is a pro in this line of business" who "thoroughly assessed the work needed." Betty Barker received "a detailed estimate that was very reasonable from Mark." Owner presence continues through project execution.

Question 5

Q: Does CertaPro Painters of Southern Maryland handle cabinet refinishing as effectively as standard painting?

Accepted Answer

Cabinet work represents a developed skill. Tom Benjaminson hired them for kitchen cabinets, center island, kitchen window, and kitchen-family room ceiling, reporting painters were "exceptional professional and took great care to get the job done correctly." Margaret Poole states they "repainted my kitchen cabinets" and "did a great job." Multiple kitchen transformation reviews suggest cabinet refinishing expertise.

Question 6

Q: What happens when CertaPro Painters of Southern Maryland encounters mid-project scope changes?

Accepted Answer

The team adapts to evolving requirements. Michele Avrick's office staff "communicated frequently" and were "so helpful, even when we had multiple changes in what we wanted done." When stain color preferences shifted, the supervisor "worked with us when we had a difference of opinion" and "was able to match exactly what we asked to change." Flexibility replaces rigid contract adherence.

Question 7

Q: What role does Amber Sakadales serve at CertaPro Painters of Southern Maryland?

Accepted Answer

Amber coordinates customer communication throughout projects as office manager. Tom Benjaminson calls working with her "a pure joy" and identifies her as his "go to individual" when needing assistance. Vanessa Tyson states Amber "was veey responsive anytime I reached out." Thea J thanks her for "professionalism when answering all my questions and quick responses when I would email."

Question 8

Q: Does CertaPro Painters of Southern Maryland use consistent crew members or rotating teams?

Accepted Answer

Crew leader names appear repeatedly across different customer reviews. Carlos surfaces in reviews by GJ Jameson and Yvette Jackson, Denis in reviews by Hillary Deane and LWM, Julio in reviews by Thea J and Vanessa Tyson, Byron in Betty Barker's review. The pattern of repeated names indicates stable in-house crews rather than rotating subcontractors.

Question 9

How CertaPro Painters of Southern Maryland Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Southern Maryland performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Southern Maryland’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Southern Maryland

Chooz Score Insights

About CertaPro Painters of Southern Maryland

Q&A Based On What Customers Are Saying About CertaPro Painters of Southern Maryland