Bates Painting Company has served the Kansas City metro since 1979 under the direction of founder Doug Bates, a trained fine artist who built the firm on the belief that every home and commercial space deserves an artisan-level finish. The team works across Mission Hills, Prairie Village, Overland Park, Fairway, Brookside, and the wider metro, handling interior and exterior residential projects as well as commercial work for local businesses.
Each project begins with a hands-on color consultation led by Doug, who draws on more than four decades of color-theory experience to help homeowners and property managers choose palettes suited to their architecture and surroundings. Crews use Sherwin-Williams and Benjamin Moore coatings paired with meticulous surface preparation, from lead-paint protocols on pre-1978 homes to wood-rot replacement and stucco repair, so the finished result protects as well as it transforms.
Long-term clients describe a family-owned operation where the same in-house painters return year after year, a consistency reflected in relationships that span decades. The company holds a BBB A-plus rating, Thumbtack Top Pro recognition, and EPA Lead-Safe certification, grounding its artistic approach in verified professional standards.
Updated: 06-03-2026
Homeowners who have worked with Doug describe a process that starts with listening. Cody Burgey noted the consultation made everyone feel confident about the choices they collectively settled on, and that the crew carried those decisions through to the final coat. Shari Corum recalled Doug helping match colors from an inspiration house and gently steering her away from a combination that would not have worked in practice. The consultation anchors each project before a single brush is lifted.
-Review Snippet Sources: Google Reviews
The team treats preparation as an investment rather than a formality. Mark Couch noted they scraped and filled nail holes, re-caulked, and even replaced the casing and brick mold around a kitchen window before any color went on. Joseph McClurg hired them for wood replacement and praised the product knowledge and follow-through. Lori F described craftsmen who worked diligently and patiently on an older restoration, and the finished quality reflected that groundwork.
-Review Snippet Sources: Google Reviews
Recurring themes across reviews include punctuality, courtesy, and consistent progress updates. Shari Corum said the crew checked in regularly, arrived on time, and conducted a thorough final walkthrough twice. James Nance praised responsiveness, punctuality, and professionalism from beginning to end. Shelle Jensen highlighted attention to detail and friendly, considerate employees.
-Review Snippet Sources: Google Reviews
Several reviewers point to an unusually durable client relationship. Beth Lucasey described herself as a repeat customer spanning more than 35 years, affirming trust in both the team and Doug personally. Joshua Funk, a contractor, stated he turned to Bates on a handful of occasions for high-end cabinet work in Overland Park that he could not have trusted to anyone else. Jon Balmer recommended the company for both personal projects and his own customers.
-Review Snippet Sources: Google Reviews
Exterior reviews highlight a willingness to address underlying issues rather than painting over them. Mark Couch received exactly the price that was quoted with no hidden fees, even though the scope included scraping, caulking, and window-casing replacement. Lori F described a years-long restoration where the crew transformed an old house into a showpiece, with neighbors asking who did the work. The detail-oriented preparation is a common thread.
-Review Snippet Sources: Google Reviews
The company carries a BBB A-plus rating with a file dating to January 2010, Thumbtack Top Pro designation visible across 22 website pages, and EPA Lead-Safe certification for work on pre-1978 structures. Missouri and Kansas do not require a state-level painting contractor license, so no state trade license applies. The business is registered with the Missouri Secretary of State.
-Verification Sources: BBB, Thumbtack, EPA, Missouri Secretary of State, Kansas Secretary of State
Updated: 06-03-2026