Question 1

Q: What does the consultation process look like with Painters Pro KC?

Accepted Answer

Owner Laurent Ergas personally handles initial consultations. Meredith described how "Laurent came out and listened to what I needed done" and made scheduling work despite a tight time constraint. The team offers a 24-hour quote turnaround and a free color consultation, helping customers select the right finish from Sherwin Williams, Behr, or Benjamin Moore products before crews begin work.

Question 2

Q: Who actually does the painting work, and is the crew skilled?

Accepted Answer

Lead painter Eduardo runs most projects under Laurent's direction, with crew members carrying "over 35 years of experience" combined. Meredith called Eduardo and crew "so friendly and very skilled," and Stephanie noted her painters were "professional and knowledgeable." The company operates with in-house W2 employees rather than subcontractors, which keeps quality consistent across residential and commercial projects.

Question 3

Q: How clean and tidy is the work area while a project is underway?

Accepted Answer

Cleanliness comes up consistently in customer feedback. Johnnie Adams highlighted that the team "made sure to keep the area neat while working," and previous customers have echoed this pattern. The crew uses drop cloths and protective coverings, manages dust during cabinet refinishing, and handles full cleanup at project completion so homeowners can return to a finished, livable space.

Question 4

Q: How quickly can Painters Pro start a project once it's scheduled?

Accepted Answer

The company prioritizes flexibility for customers on a deadline. Meredith shared that "because I'm on a bit of a time constraint, they were able to move things around and got started on the project the next business day." Painters Pro KC also commits to a 24-hour quote turnaround. For customers with standard timelines, projects typically schedule within 1-2 weeks of estimate acceptance.

Question 5

Q: What types of painting projects does Painters Pro KC handle?

Accepted Answer

The team works on residential interiors, exteriors, cabinet refinishing, and commercial spaces. Janna's review confirmed exterior work, with the "exterior of my house looks absolutely perfect" after completion. Stephanie's living room project covered "painting walls and ceilings," and Meredith's interior project included door painting. Cabinet refinishing for kitchens and bathrooms is a core specialty alongside whole-house interior and exterior repaints.

Question 6

Q: What kind of attention to detail can customers expect on the finish?

Accepted Answer

Detail-oriented work is a recurring theme. Johnnie Adams noted the painter was "very detail-oriented" and that "the paint was applied smoothly and the finish looks clean and even." Owner Laurent personally inspects projects, addresses surface prep concerns before painting begins, and walks through completed work with customers. The team uses three premium paint brands matched to project requirements rather than defaulting to one supplier.

Question 7

Q: Will customers return for future projects?

Accepted Answer

Repeat-customer signals appear throughout the review base. Stephanie wrote that she will "definitely use them again in the future," and Johnnie said he would "definitely recommend this painter to anyone looking for quality service." The 5.0-star rating across 113 reviews and the family-and-veteran-owned community focus — including discounts for firefighters, nurses, police officers, and Veterans — drive strong long-term customer relationships.

Question 8

Q: Is Painters Pro KC properly licensed and registered to operate in Kansas City?

Accepted Answer

Painters Pro KC operates as LVX Painting, LLC and holds Missouri Business Entity Charter No. LC001455931 , formed July 29, 2015, with Active status and perpetual duration. Missouri does not require a state-level painting contractor license; Kansas City requires general business licensing through the city, which the company maintains. The "Licensed/Insured" trust signal appears sitewide on the company website.

Question 9

How Painters Pro Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Painters Pro performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Painters Pro’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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Q&A Based On What Customers Are Saying About Painters Pro