Hansell Painting Co
Chooz Score Insights
At the time we analyzed Hansell Painting Co, the company held a Chooz Score of 84.3%. It has operated as a family-run Durham painting company, registered in North Carolina as Business Entity No. 0698128, and has served the surrounding Triangle region for over two decades. The business is led by owner Phil Hansell, and its work ranges from everyday interior and exterior painting to historic restoration and cabinet finishing.
Across its review profiles, the company held over 200 Google reviews with a 4.9-star rating, along with 5.0 stars on Yelp and 100% recommended on Facebook across 7 reviews. Nearly all of that feedback sits on Google, where the count runs into the hundreds, while the Yelp and Facebook profiles together hold fewer than ten reviews.
Thorough surface prep and careful cleanup are the themes reviewers return to most, described as filling and sanding imperfections, protecting floors and furniture, and leaving sites tidy. The same crew members, Travis and Sean among them, are named across dozens of reviews, pointing to a stable roster rather than rotating labor. We found at least ten reviewers describing repeat projects, several over ten years or more, and the reviews themselves run long and detailed. The main recurring criticisms concern pricing and how problems after completion were handled, which we cover below.
"What stood out most was their thoughtful prep work. They filled every small imperfection, sanded carefully, and chose high-end paint because, as they explained, materials are the least expensive part of the project and the real investment is the labor." - Katherine R., Google Review
Advice For Future Customers
Reviewers who describe the smoothest projects mention getting an itemized written estimate up front, and several note the crew included prep steps like sanding and a second coat that other bidders left out, so it is worth asking exactly what the quote covers. A smaller set of reviews raise concerns about pricing and about finishes that failed after the job ended, including an exterior project where peeling went unresolved and drew no company reply. Ask them directly: "If the finish fails after the job is complete, what does your written warranty cover?"
"Within 2 weeks after the job was “done” paint was literally peeling off the house. It was only after mentioning we were going to contact the owner of the company that they offered to sand down and repaint only one side of the house." - Mark & Hannah, Google Review (no owner reply)
Find out more about how we Hansell Painting Co
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What kind of finish quality can homeowners expect from Hansell Painting?
Homeowners can expect meticulous, high-end results down to the smallest edge. After a cabinet and wall project, Devorah Brehony wrote that "The attention to detail was superb; every inch was perfect!" Marc Pons, back for a second job, said "I love their attention to detail." The reviews describe careful preparation and clean, crisp lines as the everyday standard rather than the exception.
How does Hansell Painting prepare a space and protect the home?
Preparation and protecting the home sit at the center of how the crews work. Mary Banks Knechtle noted "The sites were prepped well and cleaned up afterwards - without a trace." Efford Alston, who left all his furniture in the room over hardwood floors, reported "it was not a drop of paint on it" anywhere afterward. Reviewers describe covered surfaces and a tidy site each day.
What is the estimate and consultation process like with Hansell Painting?
It starts with a prompt, detailed estimate. Wes Cawthorn recalled that "Travis came out and gave me an estimate the same day!" when other companies never called him back. Moe F. put it plainly, saying "Travis is the best estimator in the business." Heather Johnson found the estimator "very prompt, professional" and thorough about paint options and possible repairs before any work began.
How does Hansell Painting handle communication during a painting project?
Communication runs through the whole job from quote to final walk-through. Rachel B said "Communication was always on point" from start to finish. Rudy Lehrich, a repeat client of more than two decades, noted "The project manager checked in with me close to daily" with updates, timelines, and status reports. Homeowners describe project managers who keep them informed at every stage of the work.
Can Hansell Painting handle older houses and historic restoration work?
Yes, older and historic homes are a core part of the work. Esther Bent, whose house is eighty-five years old, said "They were meticulous with preparation and removal of the old lead paint" LeeAnn Tilley reported "Hansell did a beautiful job at my 100 year old house." which included replacing rotten porch trim and reglazing an original window. Careful carpentry repair comes up often.
Does Hansell Painting refinish cabinets, front doors, and furniture pieces?
Yes, cabinetry, doors, and furniture refinishing are regular projects. On an antique piece, Nancy B described the team "restoring and transforming our antique china cabinet" into a sophisticated satin black. For a neglected front door, Bart said "The workers were true artisans." Lauren Reeves praised an oil-based door paint that came out with "a mirror finish." The reviews point to furniture-grade results on doors and cabinets.
Does Hansell Painting do specialty finishes like Roman Clay or limewash?
Yes, specialty finishes are among the more demanding jobs the company takes on. For Roman Clay bathroom walls, Sam Hames wrote that "He worked and worked on the roman clay until it was absolutely perfect." Maria Ficalora, wanting a dramatic look in her study, said "I wanted a color drenching of a very dark blue in our study." and called the result a perfect job.
Is Hansell Painting a registered business entity in North Carolina?
Yes. Hansell Painting is a registered North Carolina business, on file with the state under business entity number 0698128. The registration is maintained through the North Carolina Secretary of State, where the entity record can be viewed directly. This reflects the company's standing as an established and formally organized business operating within the state of North Carolina.
-Verification Sources: NC Secretary of State
How Hansell Painting Co Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Hansell Painting Co performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Hansell Painting Co’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.