Express Yourself Paint LLC

The company uses subcontracted painting crews for project execution. Reviews explicitly mention this structure, with one customer stating "They don't even paint - they hire subcontractors!" Another review references "The painters, sub-contractors, came" when describing their experience. Team members like Pedro are identified as subcontractor crew leaders in multiple reviews. Owner David Roberts and staff members Douglas, Jason, and Darwin handle estimates, scheduling, and project management.

Cleanup quality receives mixed feedback in reviews. Many customers report thorough cleanup, with one noting spaces were "cleaner than when they started" and another stating the team "cleaned up as if they'd never been there." However, some reviews mention issues, with Mary Jordan reporting "paint that was dropped on my floors and on my furniture that were not cleaned up" and Sabrina T finding "multiple places of my carpet now have either primer or paint on it." Most report satisfactory cleanup overall.

Bobby appears prominently in customer reviews for his technical skill and customer interaction. Sharon Davis calls him "a delight to work with" while EmrldTeddy007 describes him as "a pleasant worker with a positive demeanor" who "goes the extra mile to make sure the job is done right." Multiple reviews specifically request Bobby by name for painter-for-a-day services, noting his professionalism on interior projects, drywall repairs, and ceiling work throughout the Raleigh area.

Response times for estimates receive positive mentions in reviews. Tina Storm notes communication and customer service were "amazing" and the company "beat a local independent painters estimate By about $100." Jennifer Justafort states they were "quick to schedule consultation, and got me on the schedule within days of meeting." Several reviews mention next-day consultations and quick turnarounds on written estimates, particularly for urgent commercial projects needing immediate attention.

Cabinet painting consistently earns specific praise in reviews. Annie Scher reports they "did an exceptional job" with kitchen cabinets, describing the result as "so beautiful and high quality" and stating she would "definitely hire them again" and "recommend them to anyone looking to update their cabinets without replacing them." Jane Roberts mentions "cabinets painted.. What a great job" when listing multiple services performed. The service offers cost-effective kitchen updates without full replacement.

The company demonstrates mixed responsiveness to complaints. Owner David Roberts typically processes refunds when requested, as shown in the detailed timeline of the S W situation where refund was issued within 48 hours. However, that same customer reported Jason was "very condescending" during phone communication and claimed "He expected me to remove my negative review." Emily m on Yelp received no visible response to detailed complaints about subcontractor work quality and COVID exposure concerns.

Pricing receives generally positive feedback for competitiveness and value. Tina Storm specifically mentions they "beat a local independent painters estimate By about $100" while providing quality work. Multiple reviews use terms like "reasonable price," "fair pricing," and "competitive" when describing costs. Tremaine Grady-Jones states "The price was the BEST" in addition to praising service quality. Several customers note the pricing made their decision easier when comparing multiple estimates.

Surface preparation quality appears consistently strong based on customer feedback. Chris Cawthon describes the popcorn ceiling removal team as doing "a remarkable job with everything" after they "spent the first day covering virtually everything in the house" including carpet, hardwoods, furniture, electronics, and light fixtures. Tina Storm mentions Octavio "covered everything perfectly" before painting. Multiple reviews specifically praise the protection systems used, though some note gaps in floor coverage led to occasional paint spots.