Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Five Star Painting of Bergen County
Owner Christian Cruz leads Five Star Painting of Bergen County, a Neighborly franchise serving northern New Jersey communities since the brand was established in 1999. Christian handles estimates and maintains direct communication throughout each project, with customers praising his accessibility and hands-on involvement from quote through final walkthrough.
The company handles interior and exterior residential painting, cabinet refinishing, deck staining, aluminum siding painting, and commercial work. Projects range from single-room refreshes to complete whole-house transformations completed in days rather than weeks. One customer noted their home went from "Tuesday quote to Friday completion" for an entire house painting.
The fully bonded and insured team uses Sherwin-Williams and Behr paints and backs all work with a two-year workmanship warranty and the Neighborly Done Right Promise. The company never uses subcontractors, relying on their own professional crew. Five Star Painting serves 28 Bergen County municipalities including Ridgewood, Paramus, Wyckoff, Mahwah, Ramsey, and surrounding communities.
Updated: 04-06-2026
Reviews confirm Five Star Painting employs their own crew rather than subcontractors. Multiple customers mention working with the same team throughout their projects, with Christian overseeing the work. One reviewer noted "Christian and his crew" handled everything from power washing to final touch-ups. This consistency shows in reviews praising how the team coordinates efficiently and maintains quality control from start to finish. -Review Snippet Sources: Google Reviews
Customers frequently mention competitive pricing as a deciding factor. One reviewer stated Christian offered "very good prices for good quality work" while another described the estimate as "very reasonable" compared to competitors. Several reviews note the final cost matched the original quote with no surprise charges. The combination of fair pricing and quality results leads many customers to say they received strong value. -Review Snippet Sources: Google Reviews
Speed stands out as a consistent theme across reviews. Mete Gumus reported going from "Tuesday quote to Friday completion" for an entire house. Another customer mentioned their "whole house in 1 day" while others describe multi-room projects finished within a few days. Christian coordinates scheduling tightly, and his crew works efficiently without sacrificing quality according to reviewers. -Review Snippet Sources: Google Reviews
Multiple reviews confirm the team returns for touch-ups without hesitation. One customer stated Christian "even came back a few days later to touchup some spots" after a deck staining project. Another mentioned "Christian and crew were top notch" and specifically noted he "came back to touch up." The willingness to address small details after project completion appears consistently in customer feedback. -Review Snippet Sources: Google Reviews
One detailed negative review from Tyesh Harris describes paint cracking and an unresolved warranty dispute now involving the NJ Department of Consumer Affairs. Christian responded to the review but the customer reports the matter remains in court. This represents an isolated complaint among dozens of positive reviews, though the serious allegations about warranty fulfillment warrant attention from potential customers seeking assurance about long-term quality. -Review Snippet Sources: Google Reviews
Cleanup receives frequent mention in reviews. Leigh Lehman, a Local Guide with over 300 reviews, noted the crew was "very neat and cleaned up beautifully each day." Another customer described them as "clean, quick and friendly" while others mention the team cleaned up daily during multi-day projects. Several reviews state their homes looked better after the project than before the crew arrived. -Review Snippet Sources: Google Reviews
Christian maintains direct involvement from first contact through project completion. Customers describe him providing estimates, answering questions, coordinating schedules, and conducting final walkthroughs. One Yelp reviewer called him "professional, responsive and is a perfectionist" who ensures satisfaction before accepting payment. His hands-on approach and personal accountability appear in the majority of reviews mentioning him by name. -Review Snippet Sources: Google Reviews, Yelp
Yes, aluminum siding painting is among their specialties. Charise Mita hired them after "weights the options to replace vs paint" her 1,500 square feet of siding. She reported being "very happy with the results" and that the painted aluminum looks refreshed without the expense of full replacement. This service offers homeowners a cost-effective way to update older aluminum exteriors. -Review Snippet Sources: Google Reviews
Updated: 04-07-2026