Colors of Rochester
About Colors of Rochester
Specializing in transformative interior painting and cabinet refinishing, Colors of Rochester has served Monroe County homeowners and businesses for more than a decade. The company was acquired by JDW Home Solutions at the end of 2023 when longtime owner Tom Stress-Johnston retired, continuing under the leadership of Hope Worthington.
The woman and minority-led team handles residential and commercial interior painting, along with furniture refinishing, ceiling work, trim detailing, and wallpaper removal. Team members Julia, Grace, MaryBeth, Scott, and Makayla work on projects ranging from single-room updates to whole-home transformations. Worthington personally conducts estimates and oversees quality across all jobs.
Colors of Rochester is fully licensed and insured with Monroe County MWBE certification. Worthington completed apprentice training at District Council 4, Local 150 Painter's Union and holds OSHA 10, Lead/Silica Awareness, and Fall Protection certifications. The company offers a six-month limited warranty on workmanship and serves Greater Rochester, Brighton, Greece, Irondequoit, Penfield, Pittsford, and surrounding communities.
Updated: 01-12-2026
Q&A Based On What Customers Are Saying About Colors of Rochester
Q: Why do multiple customers describe Colors of Rochester work as meticulous?
The pattern emerges consistently across reviews. Marcia Eygabroat praised the "very meticulous work" on her whole-home project covering ceilings, walls, and trim. Fred Rissberger noted Hope was "very meticulous about all of the work she did." Teresa Hemann echoed this, calling Hope "meticulous" and "very trustworthy." This repeated language from unrelated customers suggests genuine attention to detail rather than marketing claims.
-Review Snippet Sources: Google Reviews
Q: Does Colors of Rochester maintain reliable scheduling and punctuality?
Customers consistently highlight timing reliability. Jason Ruffino confirmed Hope was "always on time" throughout his project. Amanda Schartau reported she "arrived on-time" and finished "ahead of schedule." Jonathan Wunderlich described the experience as "all-around low maintenance." This scheduling consistency appears across reviews spanning different project types and timeframes.
-Review Snippet Sources: Google Reviews
Q: How does Colors of Rochester handle workspace cleanliness during projects?
Protection of customer belongings stands out in feedback. Jason Ruffino stated Hope was "very clean" during his bathroom project. HomeAdvisor reviews note the team was "very careful to not get paint on rugs, furniture, etc." Brandon Baker mentioned Hope's "thoroughness and attention to detail really shone through." The cleanup standards appear to be built into standard operations.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: Have customers returned to Colors of Rochester for additional projects?
Repeat business patterns appear in the reviews. Ann Marie Depoian specifically mentioned this was her "4th job" with the company. A HomeAdvisor customer stated they have "worked many times with Hope over the years" and anticipate future projects. Jonathan Wunderlich declared Hope "will be my first and only call" going forward. These retention indicators suggest lasting customer satisfaction.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: How does Colors of Rochester respond when unexpected issues arise during projects?
Flexibility with customer needs shows up repeatedly. Ann Marie Depoian noted the team "accommodated" a mid-project color change and later returned to fix a ceiling bubble without extra charge. Dana Boshnack praised how Colors of Rochester was "flexible" when scheduling conflicts arose. A HomeAdvisor reviewer shared that Hope "saved me in a pinch" during a rental property ceiling emergency.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: What do reviews indicate about Colors of Rochester pricing?
Value perception appears positive across platforms. Teresa Hemann stated "quotes were on time and reasonable." HomeAdvisor feedback confirms "prices are reasonable" for the quality delivered. Jeff Depoian noted Hope "not only met our expectations, but also exceeded them." The combination of reasonable pricing with documented quality and attention suggests strong value.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: Can Colors of Rochester handle complex projects beyond standard wall painting?
The team demonstrates capability across project types. Nick DiBella described "seamless wall repairs" and "flawless paint application" on his garage interior. Marcia Eygabroat had her "entire home" painted "top to bottom" including ceilings, walls, and trim. Hadley Chiropractic's commercial project was completed "over the weekend outside of patient hours." This range shows versatility beyond basic residential work.
-Review Snippet Sources: Google Reviews
Q: How did Colors of Rochester handle its only negative Google review?
The single one-star review from Matthew Thelen contained no written explanation. Owner Hope Worthington responded professionally, stating "I am sorry to hear you did not have a positive experience" and requesting direct contact to understand and resolve any concerns. The response avoided defensiveness and offered resolution. This approach to criticism, even without specific complaints to address, demonstrates accountability.
-Review Snippet Sources: Google Reviews
Updated: 01-12-2026