Question 1

Q: Do Level Up Painting crews communicate well during projects?

Accepted Answer

Multiple reviews highlight daily communication as a standout feature. One customer noted that crew leader Jon "would regularly check in to ensure we were happy with the quality of the work" and was quick to address anything requiring attention. Another described how "Level Up kept us in the loop of our schedule and when they would start the project." Crews provide progress updates throughout each workday.

Question 2

Q: How does Level Up Painting handle older historic homes?

Accepted Answer

The company regularly works on century-old properties throughout Rochester. One customer with a "200 year old three story house" reported that "it looks beautiful" after their exterior project. Jon's team of Ryan, Jamel, and Doug completed that project exactly as promised within the given timeframe. The EPA lead-safe certification allows them to safely work on pre-1978 homes.

Question 3

Q: What do customers say about Level Up Painting's prep work and attention to detail?

Accepted Answer

Surface preparation receives consistent praise. Rebecca's crew "scraped, vacuumed scrapings, caulked, nailed siding, removed gutter downspouts, primed, and painted" one customer's cottage. Another reviewer described Anthony and Zach as "meticulous and thorough with their work." A Yelp reviewer called them "old fashioned painters that use brushes, no spraying" with an "exceptional eye to detail."

Question 4

Q: Does Level Up Painting help with color selection?

Accepted Answer

Yes, the team offers color consultation as part of their process. One customer specifically appreciated "Jon's suggestion on accent color placement" which contributed to a remarkable transformation of their home's appearance. Co-owner Jacob Rabideau often handles initial consultations and discusses color preferences, as the company emphasizes going over the scope of work, colors, and timeframe during estimates.

Question 5

Q: How responsive is Level Up Painting during the estimate process?

Accepted Answer

Customers consistently mention quick, clear communication from the start. One review noted that "Jake was very responsive through the proposal stage" and "was very clear in setting expectations and with scheduling the project." A Yelp customer described "very responsive management" and satisfaction with "the speed and quality of their work."

Question 6

Q: Do Level Up Painting customers come back for additional projects?

Accepted Answer

Repeat business appears frequently in reviews. One customer stated they would be "using them again later this year for another project" after praising the workmanship as "outstanding." The team's commitment to quality, combined with their warranty program, builds long-term relationships with homeowners across Rochester.

Question 7

Q: Is Level Up Painting registered in New York?

Accepted Answer

New York State does not require a painting contractor license at the state level. Level Up Painting, LLC is a registered Domestic Limited Liability Company with the New York Department of State, Division of Corporations. The entity was filed on December 20, 2017, and maintains Active status. The company is registered in Monroe County with a service address at 936 Exchange Street, Rochester, NY 14608.

Question 8

How Level Up Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Level Up Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Level Up Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Level Up Painting

Chooz Score Insights

About Level Up Painting

Q&A Based On What Customers Are Saying About Level Up Painting