Chooz Score Insights
The Details Matter Here
The last time we conducted our Chooz Score analysis, over 95 Google reviews mentioned the same qualities again and again - meticulous prep work, attention to detail, and flawless results on challenging surfaces. For homeowners with older Rochester homes full of plaster walls, water damage, and decades-old paint, this is the company that takes the time to get it right:
- Thorough surface preparation is a hallmark of their process - wall repairs, plaster patching, and careful sanding before any paint goes on. One customer with a 1954 ranch home was amazed that a specialized sander with a vacuum attachment left virtually no plaster dust in the house
- Older home expertise runs deep, with projects completed on century-old Craftsman-Tudors, 1920s colonials, and mid-century homes throughout the Highland Park and Park Avenue neighborhoods
"I can't say enough positive things about our experience with Monarch Painting. Angelica worked tirelessly to prepare the walls for painting; sanding and smoothing the walls, edges, and corners where needed. The painting was meticulously done, making sure there were no flaws, drips, or rough spots." - Marco I., Google Review
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Additional Questions Answered
What sets Monarch Painting apart when it comes to drywall and plaster repair on older Rochester homes?
Multiple homeowners describe repair work on homes built in the early 1900s where seams, patches, and old damage vanish under Monarch's hands. Lydia P detailed a hallway and stairwell project where the repairs blended seamlessly with the existing walls and ceiling, noting that most other companies wanted to tear everything out rather than work with the original surfaces. Nancy Kaproth praised a similar level of care on her 1954 ranch, highlighting a vacuum-sander system that kept dust under control over a three-week project.
How do customers describe Eric Anderson's communication style throughout a project?
The name Eric surfaces in well over a hundred reviews, and the pattern is consistent. Salil Athalye's family noted that Eric communicated with us each phase of the project and was helpful with color selection. Joseph Smith called him friendly and helpful throughout a three-week interior transformation. Lydia P also appreciated that Eric checked in daily and provided a clear hourly rate and estimated timeframe from the beginning.
Reviewers frequently name individual crew members. What does that say about the team?
Customers routinely single out painters like Brent, Ben, Jimmy, Jade, Brian, and Rob. Jerry ODell praised Ben and Brent for great attention to detail and quality workmanship. Heather Nenadic credited Ben, Jimmy, and Jade for their professionalism and kindness toward her elderly pets during a multi-room project. Roger Smith listed five crew members by name, calling the entire team tremendous to work with. That level of name recognition signals a stable, skilled in-house roster.
How does Monarch Painting handle the full spectrum of interior services beyond basic wall painting?
The scope of documented work runs well past standard wall color changes. Jeffrey Vuillequez hired the crew for a whole-house repaint including cabinet painting before a home sale. Ann Pompa had textured ceilings removed while she was away for the winter. Marilyn Iulianella's family used them for ceiling repair and basement waterproofing. Richard Guerino described a kitchen project where the crew took great care in prepping the surfaces, protecting our cabinets and floor and delivered results he called amazing.
What do customers say about Monarch Painting's exterior and specialty work?
Exterior projects get the same detail-oriented approach. David Larrison was referred for floor repainting after pulling up carpet and called the crew very professional and detailed. Steve Xenias praised a deck staining job along with various touch-ups. Alisa Hall had her house, garage, two porches painted and deck stained, with some carpentry included. Andrew Cooke described a full exterior sequence of power washing, patching, repairing stucco, and painting on a historic home.
With nearly every review at five stars, how does the company handle the rare concern?
Only one review in the two-year window falls below five stars. Nan See gave four stars but still concluded that the owner truly stands by making the customer happy, noting the walls looked great and that the crew treated her home with respect. That single data point, paired with a 97.8 percent owner-response rate across 90 Google reviews, suggests a business that monitors feedback closely and acts on it.
What is the licensing and business status of Monarch Painting?
Monarch Painting, Inc. is an active Domestic Business Corporation registered with the New York Department of State under DOS ID 5866065, filed on 10-27-2020. New York does not require a statewide painting contractor license. The company carries an A+ rating with the Better Business Bureau of Upstate New York and states on its Facebook page that it is fully insured. Eric Anderson serves as president and principal contact.
-Verification Sources: NY Department of State, Better Business Bureau, Facebook
How Monarch Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Monarch Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Monarch Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.