Pristine Painters
About Pristine Painters
Too many NYC apartment owners have dealt with painters who disappear mid-project, rush through prep work, or arrive with invoices full of surprise charges. Owner Jose Ortez built Pristine Painters around a different model, offering transparent on-the-spot estimates, consistent crew assignments, and thorough final walkthroughs that address the frustrations most New Yorkers have experienced with home improvement contractors.
The company handles residential and commercial interior painting across Queens, Brooklyn, Manhattan, and Long Island, with particular expertise in apartment transformations, skim coating, plastering, and water damage repair. Project manager Fernando leads most residential jobs, bringing the kind of consistency clients notice. Jose guides color consultations directly, walking clients through selections before work begins. Customers frequently note that crews arrive on time and leave spaces "in pristine condition after the work was done."
Pristine Painters holds NYC DCA Home Improvement Contractor License No. 2096929-DCA and is fully licensed and insured with liability coverage protecting clients throughout every project. The company backs all work with a two-year warranty and a post-completion walkthrough, serving the greater New York City metro area.
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About Pristine Painters
Q: How does Pristine Painters' pricing compare to other NYC painting contractors, and is the value worth it?
NYC painting estimates vary widely, and Pristine Painters positions itself toward quality rather than the lowest price. Cyndy Villano acknowledged the cost was "not the cheapest" but noted she had "learned the hard way you get what you pay for." Michael Otero initially contacted CertaPro Painters before choosing Pristine Painters and voiced satisfaction with the switch. Kirsten described the on-the-spot quote as "very reasonable compared to others," and multiple reviews confirm itemized, transparent pricing with no surprise charges.
-Review Snippet Sources: Google Reviews
Q: What makes Pristine Painters' estimate process different from other NYC painting contractors?
Jose arrives in person, walks through the space with the client, and delivers a written quote on the spot covering labor and materials without hidden charges. Rich Levy described the process "from the moment they arrived to provide an on-the-spot estimate to the final inspection" as done to perfection. Garrett noted the itemized quote was unlike "many of his competitors." Clients report that Jose explains the full scope of work during the estimate visit before any commitment is made.
-Review Snippet Sources: Google Reviews
Q: Does Pristine Painters handle wall repairs and water damage as part of a painting project?
Surface prep and repair are areas where many NYC painters cut corners. Pristine Painters integrates repairs directly into painting projects. Kathy Goetemann had water damage repaired in her bathroom, leaving it "better than when I first moved in." Curt Ericson had textured walls, multiple water damage areas, and poorly applied prior paint — the crew skim coated the entire apartment before painting. Jose Rodriguez described walls and ceilings after Fernando's repair work as "smooth as silk."
-Review Snippet Sources: Google Reviews
Q: What role does project manager Fernando play in Pristine Painters jobs?
Fernando is identified across multiple independent reviews as the crew leader on most Pristine Painters residential jobs. Ruth Cuadros, who had her entire apartment repainted along with baseboard and floor refinishing, credited him directly: "Fernando his project manager and Yulian did a wonderful job." Jose Rodriguez praised Fernando for skim coating and painting his kitchen. John Cleary noted that Fernando identified a plumbing issue mid-project that was "addressed immediately before it became a bigger issue."
-Review Snippet Sources: Google Reviews
Q: Does Pristine Painters use in-house painters or subcontractors for NYC projects?
Pristine Painters uses in-house employees rather than outside subcontractors, a distinction that matters in NYC where inconsistent crew networks can affect quality and accountability. The company states that each team member has been vetted and consistently trained to meet their standards. Review patterns support this: Fernando appears by name across 5+ independent reviews spanning more than two years, a level of crew consistency uncommon in subcontractor-reliant operations. Garrett noted the crew was "very respectful of our unit and neighbors."
-Review Snippet Sources: Google Reviews
Q: Does Pristine Painters take on commercial painting projects in New York City?
Pristine Painters handles commercial interiors alongside residential work. Olivia Smith hired the company for a commercial space, praising the team as "adaptable to any changes that were necessary" while working efficiently. Breanna Conley brought them in for a museum opening under deadline pressure, noting Jose guided the project toward "a picture perfect finish." The company also provided a Certificate of Insurance within 24 hours for Sally Guo's building, meeting strict NYC building management requirements without delays.
-Review Snippet Sources: Google Reviews
Q: How does Pristine Painters handle situations when problems arise during a project?
A 1-star Google review from Dawn Isola (August 2025) describes a scheduling no-show tied to a payment dispute, along with concerns about rushed work and crew conduct during prior visits. Owner Jose responded but addressed the payment policy rather than the specific crew behavior complaint, which the reviewer considered insufficient. Elsewhere, Dan O'Sullivan noted the company "came back for a couple of touch ups" and Robert Hamilton praised how the team handled unexpected setbacks "in their stride" without disruption.
-Review Snippet Sources: Google Reviews
Updated: 02-19-2026