Question 1

Q: What preparation methods do Caldwell Painting crews use before applying paint?

Accepted Answer

Customer reviews emphasize extensive surface prep work. Tami noted the exterior job was "so detailed, so polished" with cleanup "so meticulous, not even a bit of paint chips left in the flower beds." Kevin Smith's water damaged ceiling repair came out "very thorough and professional" and "very, very clean, couldn't even tell they were there." Stephanie L. explained the crew spent 2.5 days exclusively on caulking and scraping because her house required extensive surface correction. Susan Gnuschke's deck project included power washing, replacing damaged boards, and complete sanding before any stain application.

Question 2

Q: How does Caldwell Painting's shop-based cabinet refinishing differ from on-site cabinet painting?

Accepted Answer

The Cordova facility includes dedicated spray equipment for controlled cabinet finishing. Casey described the process where they "turned my kitchen into a paint booth" for spraying cabinet boxes while doors and drawers went to the shop for Renner product application. Lucy Cummings found them through Instagram advertising for "refinishing wood doors" and hired them for three exterior doors plus kitchen and bathroom cabinets. The shop environment eliminates airborne dust and temperature variables that affect on-site brush or roller application, producing smoother finishes.

Question 3

Q: Do Caldwell Painting projects finish in under eight hours like some customers report?

Accepted Answer

Jeannine Dickerson's hall and high-ceiling den were "completed beautifully within about 8 hours" using a four-person crew. Colby Midgett described the company as "professional and timely" and noted they "took the stress out of worrying about the finished project." However, Casey's extensive kitchen transformation involving severe cabinet and wall damage "did take much longer than I expected" though she added "in this case it was worth it" because "the final product exceeded my expectations, especially the cabinets." Standard rooms finish rapidly while complex restoration work extends beyond initial timelines.

Question 4

Q: Why do multiple Caldwell Painting customers mention estimator Ari Kabel by name?

Accepted Answer

Ari handles initial consultations and provides rapid estimates. Holly Huddleston noted Ari "gave us a quote within minutes of looking at the job." Paul Swanson praised "the home visit by Ari Kabel" and how competitive pricing combined with superior customer care differentiated Caldwell. Philip Vaiden credited "Ari, Bart, Antonio, and team" for recommending staining over painting for his 37-year-old western red cedar siding. Bradley Shaw called Ari and Fallon "responsive and very helpful." The quick estimate turnaround and continued project involvement create consistent client contact.

Question 5

Q: How did Caldwell Painting respond to Salem Hajjeh's quality concerns?

Accepted Answer

Salem posted a review stating "there was a couple of things that needed some work but they didn't came back to finish it." The owner response appeared six months later, offering to return and complete missed items while noting "We weren't aware of any touch-ups." The delayed response indicates a communication breakdown rather than intentional avoidance. This represents the single documented complaint among 112 Google reviews averaging 4.9 stars, suggesting the incident doesn't reflect typical service patterns where most reviews mention proactive touch-ups before customer requests.

Question 6

Q: Does Caldwell Painting address unexpected issues during projects without additional charges?

Accepted Answer

Reviews indicate flexible problem-solving during active work. Holly Huddleston mentioned "Bart plastered our new vent-a-hood" as part of her kitchen cabinet project. Casey's cabinets had previous dog damage, extensive pinholes, structural cracks, and a door with torn hinges, yet the team "fixed everything" without documented change orders. Hana Danzi described "professionalism and personalized customer service were above and beyond our expectations." The pattern suggests crews handle discovered structural issues, trim damage, and wood rot during projects rather than pausing for additional approvals.

Question 7

Q: Are Caldwell Painting crews consistent about communication and punctuality?

Accepted Answer

Daily updates and confirmation texts appear standard across projects. Bradley Shaw noted crews "did a great job and took great care each day" with Ari and Fallon maintaining "responsive and very helpful" contact. Mike Stavropoulos reported they "exceeded my expectations" regarding "delivering on everything expected and then some." Kevin Barnard summarized them as "timely, polite, communicative, affordable." Amie King mentioned "Ari, Fernando, and the rest of the crew were excellent" and "everyone was very friendly and professional." Fallon's role as project coordinator ensures structured daily communication.

Question 8

Q: What paint and stain products does Caldwell Painting apply on residential projects?

Accepted Answer

Jeannine Dickerson specified her team used "Sherwin Williams Emerald paint for the walls, which left a smooth, beautiful finish" and "Sherwin Williams Emerald Urethane" for trim achieving a "gorgeous, flawless finish." Casey's cabinet transformation used Renner spray products applied in the shop facility. Philip Vaiden's historic cedar siding received Ready Seal stain after consultation about material-appropriate finishing methods. The emphasis on premium product lines (Sherwin Williams Emerald series, professional-grade Renner systems, Ready Seal penetrating stains) appears consistently across customer feedback.

Question 9

How Caldwell Painting Memphis Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Caldwell Painting Memphis performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Caldwell Painting Memphis’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Caldwell Painting Memphis

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About Caldwell Painting

Q&A Based On What Customers Are Saying About Caldwell Painting