Chooz Score Insights
The Reviews Speak for Themselves
The last time we conducted our Chooz Score analysis, Memphis Home Painters had over 65 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 65.7%. Customers describe their service as professional and affordable:
- Multiple reviewers mention reasonable pricing and friendly crews
- Reviews highlight interior painting, exterior work, deck staining, and cabinet refinishing
"Memphis Home Painters is very productive, professional, and affordable! They Are The Best If You Need The Inside Or Outside Of Your House Painted!" - Shae B., Google Review
Easy to Reach, Quick to Respond
Owner Andrew responds to virtually every Google review, maintaining a 100% response rate. The Chooz Score's review response component reflects active engagement with customer feedback:
- Every review receives a personalized thank-you response
- Customers describe the team as responsive and easy to work with
"Big thank you for their reliability and professionalism. We'll definitely be using their services again in the future." - Mya S., Google Review
Fair Pricing, No Games
Customers consistently use words like "affordable," "fair," and "reasonable" when describing their experience. Several reviews specifically mention pricing as a deciding factor:
- Caren Brewer highlighted they finished before the estimated time frame
- Multiple reviewers note the value for the level of service provided
"Professional, affordable, courteous. Not to mention the excellent job they did on my home. They also finished before the estimated time frame. I highly recommend!" - Caren B., Google Review
Questions to Ask Memphis Home Painters
Verifying business credentials
The Chooz Score's business credibility component flagged some gaps worth clarifying before hiring. Memphis Home Painters is a newer company with limited presence outside of Google, and licensing and insurance information isn't displayed on their website or profiles. Additionally, one reviewer raised concerns about how she was contacted regarding reviews. Ask them directly: "Can you provide your Tennessee contractor license number and proof of insurance before we begin?"
"Do not deal with whoever this is that runs this company! I was contacted on Facebook and asked to do this review for $5 PayPal from Andrew Zenk and he NEVER PAID me or contacted me back after posting this review." - MsTish., Google Review
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does Memphis Home Painters actually finish projects faster than estimated?
Caren Brewer specifically notes the crew "finished before the estimated time frame," while multiple other customers describe efficient completion. The pattern across reviews suggests realistic timeline estimates followed by faster-than-promised delivery rather than rushed work, with customers praising both speed and quality results.
How does Memphis Home Painters handle commercial painting projects?
Keawana Smith reports their "commercial painting service exceeded our expectations," indicating capability beyond residential work. The company website emphasizes commercial services for offices, retail spaces, restaurants, and hotels, suggesting experience with business scheduling constraints and professional workspace requirements.
What should customers know about the authenticity concerns raised in reviews?
One reviewer (MsTish) claimed being contacted on Facebook to post a review for $5 payment that was never made, calling it a scam. The owner responded denying any prior work relationship and offering future service. This raises questions about review solicitation practices that potential customers should address directly before hiring.
Does Memphis Home Painters provide detailed communication during projects?
Teaire Nichols highlights "outstanding communication" throughout her project, and Mya Mays mentions "excellent communication." The consistent owner responses to all reviews (100% response rate) demonstrate attentiveness, though responses are typically brief thank-you messages rather than detailed engagement.
How does Memphis Home Painters perform on specialized services like deck staining?
Two customers specifically praise deck work. Tori Leach says the staining "gave our patio a fresh new look," while Roderick Vaughn reports the work "made our old deck look amazing again." These mentions suggest competence with exterior wood finishing beyond standard painting.
Is Memphis Home Painters affordable compared to other Memphis area contractors?
SHAE BABII describes them as "affordable" alongside professional and productive. Caren Brewer confirms professional service at reasonable rates, and Travece Currie notes pricing "in my price range." The consensus suggests competitive pricing without premium charges.
Does Memphis Home Painters handle cabinet painting effectively?
One customer (StriveFor Success) reports cabinets that "look like they were just installed, and the whole kitchen feels refreshed." The website lists cabinet painting as a core service, and this single detailed review suggests capability, though the limited feedback on this specialty means less verification than their general painting work.
What can customers expect regarding cleanup and worksite management?
Tomale Spencer specifically notes the house painting crew "left no mess behind," while Anne Larkin praises going "above and beyond." Sand Hill mentions a "smooth crew," and the overall pattern suggests organized worksite practices, though the brief nature of most reviews limits detail about daily cleanup protocols.