Chooz Score Insights
At the time of our analysis, Healthy Home Pros carried a Chooz Score of 83.7%. Its website runs a functioning services section with a project gallery, lists the service area it covers, and links active Facebook and Nextdoor profiles. The business has served the greater Memphis area for more than a decade, working out of Millington across the surrounding Shelby County communities. Its site states that its work is insured with full liability coverage. Across its review profiles, the company held over 190 Google reviews with a 4.7-star rating. The volume is substantial, though it sits almost entirely on Google rather than spread across several platforms. Healthy Home Pros replies to nearly every review in the sample, and reviewers repeatedly describe fast scheduling, technicians who call ahead, and same-day service when a slot is open. Two technicians, Stephen and Alex, recur across dozens of reviews, usually for arriving on time, protecting floors and furniture, and tidying up before they leave. Most of the reviews describe dryer vent cleaning and chimney service rather than painting, so the rating reflects that work more than painting. The one negative review in the sample concerns an older exterior job, which we address below. "I was able to get my dryer vent cleaned out the same day I called for service. They had a man in my area and he would get to me this afternoon. I got a call shortly thereafter from the tech doing the work telling me he could be here in 30 minutes." - Terry S., Google Review
Advice For Future Customers
For same-day needs, several reviewers describe reaching a technician who was already working nearby, so it is worth calling directly when timing matters. If you are hiring specifically for painting, ask to see recent painting projects, since most of the public reviews describe dryer vent and chimney cleaning rather than paint work. The single negative review concerns exterior caulking on an older job that the customer says was never resolved. Ask them directly: "What warranty covers your exterior prep and caulking work if it fails later?" "He did not use the proper caulking so the insurance company has denied my claim for damages. There are cracks where the wood has separated from bricks due to improper low graded caulking." - Tarshoner N., Google Review
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Additional Questions Answered
Does Healthy Home Pros arrive on time and keep customers in the loop?
Yes, punctuality and steady communication come up over and over in customer feedback. Reviewers describe technicians who call ahead and then show up inside the window promised. Lynn Pike wrote "Arrived on time. Called 20 prior to arrival." and Kathy Shemwell added "On time! Incredibly friendly! Very informative! Tons of communication!" A heads-up call paired with an on-time arrival is what lets homeowners plan the day around the visit.
How does Healthy Home Pros protect a home and clean up after a job?
They shield your belongings first and then leave the space cleaner than they found it. Customers single out the care taken with furniture, floors, and finished areas. B Gaudet noted "He protected our furniture and floors from soot", clay gaudet said "Everything was kept clean and tidy." and Wakefield Gordon reported "Everything spic and span when they left." The cleanup gets treated as part of the job rather than an afterthought.
Is Healthy Home Pros upfront and fair about what a job costs?
Yes, the final charge matches the quote and lands on the fair side for most customers. Reviewers point to estimates that hold and billing without surprises. Scott Walker wrote "Charged exactly what quoted." and jay Dorning summed it up as "Great service and Great Price." Alicia Lindsey added that the company "honored estimate" once the work was finished. Knowing the number before work starts is a big reason people call back.
What painting and wood repair work does Healthy Home Pros handle?
They handle interior and exterior painting along with the wood repair that so often comes with it. Exterior jobs pair a surface wash with a fresh coat, and rotted boards get replaced before any paint goes on. A J described a job that involved "pressure washing and painting the exterior wood of my home", and D&A recalled the team "pressure washing and painting my house" across several visits. Prep and repair come first so the paint has a sound surface.
Can Healthy Home Pros take care of several home projects in one visit?
Yes, the crew regularly knocks out more than one task on the same trip. Homeowners describe pairing exterior and cleaning jobs so they only have to book once. Jean Nabers wrote "Great job on my gutters and dryer vent today." and LaTanya Barber recalled that "He cleaned my fireplace and dryer vent." in one appointment. Bundling related work saves a second scheduling window and keeps the whole house on one maintenance rhythm.
Are the technicians at Healthy Home Pros professional and easy to work with?
Yes, professionalism is the single most repeated note across the reviews. Customers describe technicians who stay courteous, capable, and happy to explain what they find. Natalie South wrote "Alex and helper were great! Very professional." and Deborah Shea called her visit "extremely professional and knowledgeable" from start to finish. That blend of good manners and real know-how is why homeowners feel comfortable handing over a wide range of projects.
Why do Healthy Home Pros customers keep coming back year after year?
Repeat business is one of the clearest signals in the feedback, with households booking the same crew across seasons. Taylor Green wrote "We have been using these guys for years" and Julie moore echoed "We have used them for years" about their ongoing work. Emma Hood mentioned a "Second time we used them" after an earlier chimney visit. When people invite the same company back, the first job clearly earned their trust.
How Healthy Home Pros Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Healthy Home Pros performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Healthy Home Pros’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.