Question 1

Q: How quickly does Painter1 of Greater North Austin respond to estimate requests?

Accepted Answer

Customers frequently praise Leo's responsiveness. One reviewer noted that "when I reached out for an inquiry, they came out to our home the same day to look at the project and give me a quote on the spot." Another mentioned Leo "responded very quickly" and scheduled an estimate immediately. Multiple reviews describe receiving quotes within 24 hours of initial contact.

Question 2

Q: Does Painter1 of Greater North Austin keep customers informed throughout the project?

Accepted Answer

Sara handles scheduling and communication, with customers highlighting her text message updates. One reviewer praised that "Sara was excellent with text messaging and follow ups." Another noted the "fantastic communication" throughout their cabinet and pergola project. Leo also maintains direct contact, with reviewers mentioning he "was very responsive during the process and addressed every concern."

Question 3

Q: What do customers say about Painter1 of Greater North Austin's cabinet painting work?

Accepted Answer

Cabinet refinishing receives consistent praise across reviews. One customer described their kitchen cabinets as looking "awesome" after changing from oak finish to white. Another stated "the cabinets look beautiful and I'm thrilled with the results." Reviewers mention the team walls off areas in plastic to prevent fumes and overspray from spreading to other parts of the home.

Question 4

Q: What paint products does Painter1 of Greater North Austin use?

Accepted Answer

The team uses Sherwin Williams products, which customers specifically mention. One reviewer noted "they use Sherwin Williams Superpaint which is a better quality paint than most painters use." When the crew accidentally purchased a different product, the owner had them "repaint the whole house using Sherwin Williams Cashmere, an even higher-end paint" at no extra charge.

Question 5

Q: How does Painter1 of Greater North Austin handle cleanup during projects?

Accepted Answer

Cleanup receives frequent mention in reviews. Customers describe the crew as "very considerate" and note they "made sure everything was covered and cleaned up very well." One reviewer highlighted they did "a wonderful job at protecting our floors, walls, and furniture while sanding, painting, and walking through the house." Multiple reviews mention the workspace being left cleaner than expected.

Question 6

Q: Can Painter1 of Greater North Austin work around occupied homes with families and pets?

Accepted Answer

Several reviews describe successful projects in lived-in homes. One customer working from home full-time with two dogs noted the team "were able to work around the family, including our two dogs, to meet our timeline." Another reviewer mentioned the crew worked around their schedule while juggling other contractors. Leo accommodates special scheduling needs to minimize disruption.

Question 7

Q: How does Painter1 of Greater North Austin's pricing compare to other contractors?

Accepted Answer

Multiple reviews mention competitive pricing as a deciding factor. One customer who interviewed "5 other companies" chose Painter1, calling them "hands down the best." Another stated they received "a very competitive quote" along with great communication. Reviewers frequently describe the pricing as "reasonable" and appreciate that quoted prices remain fixed without surprise charges.

Question 8

Q: How did Painter1 of Greater North Austin respond to negative feedback about a staircase staining project?

Accepted Answer

One detailed negative review described issues with a staircase staining project including timeline delays and finish concerns. Owner Leo responded with a lengthy, detailed explanation addressing each point raised. He offered direct contact for resolution and explained technical aspects of stain color changes on wood. The response demonstrated willingness to engage professionally with criticism rather than dismissing concerns.

Question 9

How Painter1 of Greater North Austin Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Painter1 of Greater North Austin performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Painter1 of Greater North Austin’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Painter1 of Greater North Austin

Chooz Score Insights

About Painter1 of Greater North Austin

Q&A Based On What Customers Are Saying About Painter1 of Greater North Austin