Chooz Score Insights
Customers Keep Coming Back
Nearly four decades in business builds something that advertising can't buy - loyalty that spans generations. Deanna Rust's family has trusted Supreme Painting for three generations, and she's not alone. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, or even 10th projects:
- Jesus Campos has used the company for over 10 years across many projects, calling their work "prompt" and "done beautifully"
- Tim Smith returned for his third project and wrote that there's "nobody else I would want to work on my house"
- Joanne Zinger hired Supreme Painting in both 2023 and 2024, praising consistent quality and professionalism each time
"Our family has used this company for 3 generations now. Dalton and his team were great to work with! Fair and honest pricing and they got us scheduled quickly." - Deanna R., Google Review
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Additional Questions Answered
What does the day-to-day experience look like when Supreme Painting is working inside your home?
Homeowners describe a process where the crew arrives on time, protects furniture and flooring, and sends a daily progress update so nothing feels uncertain. Kevin Dickerson noted that the painters were very careful, neat, and polite while also being quick and efficient. The team cleans up at the end of each day and stores tools out of the way, keeping disruption to a minimum throughout the project.
How do customers describe the quality of Supreme Painting's exterior work on siding, trim, and staining?
Exterior projects draw detailed praise for prep work and finishing. Peter Hague said he was amazed at the quality and thoroughness after watching the crew work on his home. Joanne Zinger highlighted stain and finish work on her wood front door and cedar garage doors, saying the results were done to perfection and looked better than when the surfaces were new.
What happens during the preparation stage before any painting begins?
The crew starts by assessing surfaces, repairing drywall, and performing texture matching where needed. Mark B praised the painting crew of Jesus, Joel, and Alexander for doing a great job prepping his home, with special attention to sheetrock texture repairs before painting started. Sue Chapman described how the team stripped old wallpaper, textured the walls, and even installed a wood accent wall before applying paint.
How does Supreme Painting handle communication from the initial estimate through project completion?
Dalton Tomlinson meets clients in person for estimates, provides a written scope of work, and maintains contact throughout the project. Chelsea Hatch described the experience as professional, attentive with ease of scheduling that made them an easy choice. Ben Godwin emphasized great communication from Dalton alongside a friendly and professional team.
How do long-term clients describe their repeat experiences with Supreme Painting?
Several customers have returned multiple times. Tim Smith called the work spectacular after completing a third project, adding that there is nobody else I would want to work on my house. Tracye Mic trusted Supreme Painting with three different homes and has recommended them to friends who also reported positive results. Deanna Rust represents three generations of customers from the same family.
What is the scope of Supreme Painting's cabinet refinishing and specialty finishing work?
Cabinet projects and specialty finishes are a core part of the business. Betty Lewis described loving her cabinets and the great job the team delivered. Cami Misch praised the speed and quality on a texture and paint project, specifically recommending Supreme Painting for texture/paint type of projects. The company also handles front door staining, wood accent walls, and garage floor coatings.
Is Supreme Painting a licensed and registered business entity in Texas?
Texas does not require a state-level painter license. The business operates as Supreme Painting, LLC, registered with the Texas Comptroller under Taxpayer Number 32056023719 with SOS File Number 0802128094. The entity was registered on 1-2-2015 with Dalton Tomlinson as the registered agent. Note that the current franchise tax status shows as involuntarily ended, which may need to be addressed with the Comptroller's office.
-Verification Sources: Texas Comptroller of Public Accounts