Chooz Score Insights
Craftsmanship You Can See
Neighborhood Painting and Restoration has built a reputation for tackling projects other companies won't touch. Victoria Stracke's 1913 historic home restoration demonstrates their capability, where crews spent two months removing deteriorated vinyl siding and restoring the original stucco facade. The Chooz Score's review authenticity indicators show consistent, detailed mentions of quality work and project specifics:
- Wood rot repair appears as a signature specialty, with customers praising crews who address structural problems before painting begins
- Tim Bauer's project included replacement of "compromised and deteriorated siding, window sills and noses, door jambs, facia boards"
- Sarah Hatterle notes they "fixed all of it" when she had "a ton of Woodrot around the entire house"
"If they can restore our house, I can imagine they can do just about anything." - Victoria S., Google Review
Years of Consistent Results
The last time we conducted our Chooz Score analysis, Neighborhood Painting had over 150 Google reviews with a 4.8-star rating, plus 4.9 stars on Angi with over 230 reviews. This company earned a Chooz Score of 84.7%. With 23 years in business serving the Kansas City metro area:
- A+ rating with the Better Business Bureau
- Nine-time Angie's List Super Service Award winner
"Great price. Neighborhood Painting exceeded our expectations. They were able to accommodate us earlier than originally scheduled and completed the full interior painting and drywall repair of our home with outstanding professionalism." - Laurie and Richard D., Google Review
Familiar Faces, Consistent Results
The company assigns separate prep and paint crews to exterior projects, meaning specialists handle each phase. Crew leader Jose manages many large-scale exterior jobs, while dedicated prep crews address wood rot, scraping, priming, caulking, and pressure washing before painters arrive:
- Debra E Disch confirms "both crews were professional, courteous, timely and did amazing work" despite crews being "onsite almost 12 hours a day"
- William Ritchey emphasizes "Jose and his crew did WAY more work then I ever expected"
- Daily cleanup praised consistently with customers noting crews "left the work areas neat and tidy before leaving each night"
"The daily clean-up was perfect. Every item we agreed on was met and excelled. I would happily recommend this company." - Joyce K., Google Review
Questions to Ask Neighborhood Painting and Restoration
Subcontractors and project accountability
While Neighborhood Painting's website states they never subcontract work, one detailed review alleges subcontractors were sent to the project and raises concerns about accountability when issues arose. The review describes an unresolved dispute after several months. Before signing, ask directly: "Will this project be completed by your direct employees, and what is your process if damage occurs during the work?"
"Jacob, the owner, sent subcontractors to my home who did poor quality work... Their negligence caused over $13,000 in property damage, and after almost three months of back-and-forth, there is still no resolution." - Ryan M., Angi Review
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Additional Questions Answered
Why do customers frequently praise Neighborhood Painting & Restoration's wood rot repair capabilities?
Wood rot repair stands out as one of the company's most praised services. Tim Bauer notes crews handled "compromised and deteriorated siding, window sills and noses, door jambs, facia boards, and house trim boards" on his project. Sarah Hatterle had "a ton of Woodrot around the entire house, and they fixed all of it." The approach addresses structural problems before painting begins.
How do Neighborhood Painting & Restoration crews handle daily cleanup at job sites?
Cleanup practices receive consistent praise across platforms. Joyce Kinghorn reports "daily clean-up was perfect" during her exterior project. Debra E Disch notes that despite crews being "onsite almost 12 hours a day," they "left the work areas neat and tidy before leaving each night." Kim T. on Yelp adds that the team was "very clean" throughout her interior painting project.
What is Neighborhood Painting & Restoration's two-crew system and how does it benefit customers?
The company assigns separate prep and paint crews to exterior projects. One customer explains this means "people that really know their specific role well" handle each phase. The prep crew addresses wood rot, scraping, priming, caulking, and pressure washing before the dedicated paint crew arrives. Debra E Disch confirms "both crews were professional, courteous, timely and did amazing work."
Can Neighborhood Painting & Restoration handle complex historic home restorations?
Victoria Stracke's project demonstrates the company's restoration capabilities. Her 1913 home "had vinyl siding installed decades ago that was in a state of decay." Crews removed the vinyl, repaired original stucco, and completed the restoration over "two months of grueling work." She concludes that "if they can restore our house, I can imagine they can do just about anything."
Does Neighborhood Painting & Restoration provide color consultation services?
The company offers free color consultations to help homeowners finalize selections. Sarah Hatterle appreciated that "they offered a free color consultation" when she was uncertain. She explains, "the color rep helped us make our decision," and the result brought immediate validation with "neighbors have already given us so many compliments" after just one day.
How does Neighborhood Painting & Restoration handle commercial and specialty projects?
The company serves both residential and commercial clients. Danielle D. on Yelp hired them for her physical therapy clinic, noting "extremely professional people, high quality work." She adds the team was "flexible with our clinic schedule" and completed the project with "excellent attention to detail." The commercial work demonstrates their ability to adapt to business operational needs.
What do customers say about Neighborhood Painting & Restoration's pricing compared to other contractors?
Value emerges as a consistent theme in reviews. Tim Bauer describes "work pricing was fair and a good value for the work completed." William Ritchey emphasizes the company does "phenomenal work for a more than fair price." One customer notes that when additional damage was discovered, the team remained "honest and fair" about costs rather than inflating the estimate.
How did Neighborhood Painting & Restoration respond to negative feedback from a dissatisfied customer?
When Ryan M. posted concerns about his project, the company responded professionally rather than defensively. The response stated they "worked with you on multiple proposed solutions and remain committed to resolving concerns in a fair and professional manner." The reply addressed specific allegations and noted they "stand by our efforts to handle the situation responsibly." Most customers report positive outcomes, with Laurie and Richard Dunn describing "outstanding professionalism."
How Neighborhood Painting and Restoration Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Neighborhood Painting and Restoration performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Neighborhood Painting and Restoration’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
