Question 1

Q: Why do so many customers specifically mention Bill when reviewing M&J Painting?

Accepted Answer

Project manager Bill Stanton appears in over 20 reviews for his hands-on approach. Customers describe him as "phenomenal" and note he "walked me through everything, every step of the way." Gwen Holdcraft wrote that Bill "bent over backwards to make everything good" on her 4-unit condo project. He checks in multiple times daily and conducts final walk-throughs with homeowners before the crew departs.

Question 2

Q: Does M&J Painting complete projects on schedule like reviews claim?

Accepted Answer

Punctuality appears consistently throughout customer feedback. Reviews note crews arrive "on time" and that "Bill keeps to the schedule promised." Nancy Campbell confirmed her cabinet project was "completed in the estimated time frame." Multiple reviewers mention the team works steadily through full days rather than disappearing mid-project.

Question 3

Q: How does M&J Painting handle the final inspection process?

Accepted Answer

The company employs a thorough walk-through protocol. Kathy Dent described how "the Project Manager, the company Owner and the Crew walked the entire project with us to make sure it was perfect before they left." April Overpeck confirmed they "guaranteed we were satisfied with the job before they left." This final review happens on every project.

Question 4

Q: What do customers say about M&J Painting's cabinet refinishing quality?

Accepted Answer

Cabinet work generates frequent praise, with customers noting results that "well exceeded my expectations" per Nancy Campbell. One reviewer described their kitchen as looking "new again" after cabinet refinishing with polyurethane and soft-close hinge installation. However, Michael Duvall noted issues with cabinet hardware mounting, with handles installed at "different heights" and some "crooked" despite correction attempts.

Question 5

Q: Does M&J Painting clean up properly after completing work?

Accepted Answer

Cleanup receives consistent praise throughout reviews. Chantha Ouk noted the team "left the space immaculate" and "treated my home like it was their own." Anthony Sgarlata mentioned the house "now shines with fresh, durable paint" with no mess left behind. Crews protect furniture and flooring during projects and remove all materials when finished.

Question 6

Q: How does M&J Painting handle communication throughout projects?

Accepted Answer

Communication appears as a strength in most reviews. Customers describe "excellent communication throughout" and note "I could always get a hold of someone when I had a question." Bill provides regular updates, and multiple reviewers mention receiving calls or texts about arrival times. The company maintains responsiveness from initial quote through project completion.

Question 7

Q: What happened with the negative reviews at M&J Painting?

Accepted Answer

M&J Painting has addressed most negative feedback professionally on Google, with owner responses offering to resolve issues. Michael Duvall's cabinet hardware complaint received a response offering 100% resolution. However, one detailed Yelp complaint from January 2025 regarding a cabinet project remains unanswered, and the company's BBB profile shows one unresolved complaint contributing to a B- rating.

Question 8

Q: Does M&J Painting offer any discounts or special promotions?

Accepted Answer

The company offers a 10% discount to senior citizens and all U.S. military personnel, both active-duty and veterans. Their cabinet remodeling promotion includes "free materials" where customers pay only for labor. Additionally, M&J requires "no upfront deposits" and accepts no payment until projects are complete, as noted on their website and confirmed in reviews.

Question 9

How M&J Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how M&J Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects M&J Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

M&J Painting

About M&J Painting

Q&A Based On What Customers Are Saying About M&J Painting