Question 1

Q: Why do so many reviews highlight Rhino Shield of Michigan's surface preparation before coating?

Accepted Answer

Customers consistently describe thorough prep work as a standout practice. Joy noted that Antonio's team spent "2 days painstakingly patching all the knot holes and cracks" on her cabin. Martin Leonard praised how they "replaced any wood rot found and caulked any openings." Henry Tafa described the full process of power washing, caulking, and repairing damaged wood before any coating was applied. The owner has stated that prep work is their competitive advantage.

Question 2

Q: Which Rhino Shield of Michigan crew leaders do customers mention most, and what sets them apart?

Accepted Answer

Eduardo, Yovany, and Raul appear across multiple reviews with specific praise. Wade Seaver wrote that "Eduardo exceeded our expectations" and called his competency "outstanding." Lisa Wu Fate described Yovany's team as keeping "everything tidy throughout the job" while being attentive to detail. Pam Smith named Raul, Alejandro, and Mateo individually for their preparation and painting work, calling them "very professional gentlemen."

Question 3

Q: Is Rhino Shield of Michigan worth the higher price compared to traditional exterior paint?

Accepted Answer

Multiple customers address cost directly and conclude the investment pays off. Heather Rumler, a repeat customer, stated it is "certainly an investment, but you end up saving money in the end because you don't have to repaint every couple of years." Robert Sharrow acknowledged it was "expensive, but I like the 25 year guarantee." Halley E. on Yelp called it "a little pricey but so worth it." Dana Fraser found it more practical than replacing siding entirely.

Question 4

Q: Do Rhino Shield of Michigan crews go beyond the scope of the coating project itself?

Accepted Answer

Several reviews describe unexpected extras. Gary Niederpruem shared that the crew "even watered my plants when I was gone for a few days." Halley E. on Yelp mentioned that painters "even helped me with some mulching when I was outside tending to my garden." Shannon Homa noted Eduardo "even had his guys paint our chicken coops" alongside the pole barn project. These small gestures appear consistently across reviews.

Question 5

Q: How does Rhino Shield of Michigan's office team handle customer communication throughout a project?

Accepted Answer

Office coordinator Halley receives specific praise across multiple reviews. Yolanda Ludington described how Halley "patiently answered all my questions and concerns beforehand, during, and after" the project. Gary Niederpruem singled out "Halley in the office" as outstanding. Kelley Klein thanked Halley by name alongside the field team. Shannon Homa also credited Halley for "delivering extra materials" and Lori for ongoing support.

Question 6

Q: How long does the Rhino Shield coating hold up after application according to Rhino Shield of Michigan customers?

Accepted Answer

Customers who have had the product for years report lasting results. Paul Calhoon wrote that "after several years it still looks freshly painted" on his vintage 1800s home. Heather Rumler confirmed her house and carriage house "still look perfect and that was done in 2019." Darryl Carr reported a measurable benefit, noting his "DTE energy bill reflects a reduced usage of at least 6 percent" after installation.

Question 7

Q: What happened with the negative review about Rhino Shield of Michigan's cancellation and deposit policy?

Accepted Answer

Karen Fletemier left a 1-star review describing a deposit of $5,768 on a $38,454 contract. After canceling on the 10th day (past the 3-day rescission period), she received only $4,000 back, with $1,768 retained for "commission to the representative" and "administration fees." No work had been performed. This review has received no public response from the company, which contrasts with their 94% response rate on other reviews.

Question 8

Q: Do customers come back to Rhino Shield of Michigan for additional projects?

Accepted Answer

Repeat business and referral patterns appear in the reviews. Heather Rumler stated "this is the second time we've used Rhino Shield and we are equally impressed." Livingston Pressure Washing, a local business, reported having "referred Rhino Shield to a few dozen of our customers" with every one being satisfied. Yolanda Ludington wrote that she has "already referred Rhinoshield of Michigan to family and friends" based on her experience.

Question 9

Q: Is Rhino Shield of Michigan licensed and registered in Michigan?

Accepted Answer

Michigan requires a Residential Maintenance and Alteration Contractor license for residential projects over $600. Rhino Shield of Michigan operates under the legal entity Timeless Coatings LLC, which holds Michigan Residential Builder Company License No. 2102200455, issued 4/26/2011, with a status of Issued and an expiration date of 5/31/2029. The business entity Timeless Coatings LLC, Entity ID 801469256, was filed on 8/1/2008 with the Michigan Department of Licensing and Regulatory Affairs, with a status of Active and Good Standing. The registered agent is Sheryl Mercier at 2150 Pless Dr., Suite 7A, Brighton, MI 48114.

Question 10

How Rhino Shield of Michigan Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Rhino Shield of Michigan performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Rhino Shield of Michigan’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Rhino Shield of Michigan

About Rhino Shield of Michigan

Q&A Based On What Customers Are Saying About Rhino Shield of Michigan