Question 1

Q: Why do reviews keep mentioning The Paintly Company's prep work and attention to detail?

Accepted Answer

Customers notice the difference prep makes. Becky Scarcello called the attention to detail "absolutely incredible" and noted Steve "went above and beyond to get our challenging kitchen cabinets done JUST RIGHT." Tony Vannoy confirmed "the prep work makes all the difference" and that the team worked efficiently enough for his family to live comfortably during the project. Multiple reviews describe surfaces left protected and paint lines that needed no touch-ups.

Question 2

Q: What makes The Paintly Company's cabinet refinishing stand out from other Metro Detroit painters?

Accepted Answer

The company uses Milesi 2K water-based lacquer for cabinet work, and the results draw strong reactions. James Waggoner, himself a craftsman, said they gave him "the best paint job I've had since starting my business." Amy Hibbard praised how the crew "transformed our kitchen cabinets and walls" with thorough prep. Joe Elmore, another industry professional, confirmed they "exceeded our expectations" on a collaborative cabinet project.

Question 3

Q: Do The Paintly Company crews leave homes clean and organized during projects?

Accepted Answer

Cleanliness is one of the most consistent themes across reviews. Nadia Pedersen described coming home to find "everything was done perfectly with no mess at all" as if painters "were never even there." Pam Druyor noted the crew "covered all floors, furniture, and tile" before starting. Matt McLaughlin, a three-time customer, confirmed "his job sites are always clean and organized" and workers "took great care in and around our furniture."

Question 4

Q: Has The Paintly Company handled difficult projects that other painting contractors turned down?

Accepted Answer

Mark Price described walls with significant damage requiring skim coating, multiple primer coats, and careful sanding between steps. He noted "two other painters were discouraged to take on the work" but Steve submitted a bid, visited in person, and provided a detailed plan. The finished result showed "absolutely no indications of the previous wall damage." Nicole Martin also tested the crew with Farrow and Ball paint, which many painters struggle with, and reported flawless results.

Question 5

Q: How does The Paintly Company's color consultation process work for homeowners who need guidance?

Accepted Answer

The company partners with dedicated color consultants who help homeowners through selection. Cindy Lambdin credited "Lisa (color specialist)" alongside Steve and Carlos for her project's success, noting the first-hour consultation "set the stage for our partnership." Lindsay Lewis described how consultant Marie provided "digital visualizations of what our house would look like" with different exterior color and trim options. Lindsey green said the service "solidified all our choices on colors."

Question 6

Q: Are The Paintly Company's prices competitive for the Metro Detroit area?

Accepted Answer

Multiple customers address value directly. Karah Street called the full interior transformation "worth every penny" while Tony Vannoy said Steve's work is "the best and worth every dollar." Scott Bowlick and Claudia Wrobleski both noted reasonable pricing alongside professional results. The company's accountant, Your Numbers Nerd LLC, captured the philosophy well, observing that "good painting isn't cheap, and cheap painting isn't good."

Question 7

Q: Why do Metro Detroit interior designers hire The Paintly Company for their own projects?

Accepted Answer

Two interior designers have publicly endorsed the company through reviews. Heather Vercellino, who owns a design firm, stated she uses Paintly on "most of our projects" and called Steve "professional, prompt, and incredibly detail oriented." Marie Schafer, another metro Detroit designer, hired Paintly for her personal home after working together professionally, confirming "you can't go wrong with The Paintly Company." These endorsements from industry professionals carry weight.

Question 8

Q: Is The Paintly Company licensed and registered in Michigan?

Accepted Answer

Michigan requires a Residential Maintenance and Alteration Contractor license through the Department of Licensing and Regulatory Affairs (LARA) for painting work over $600. The Paintly Company states on their website that they are licensed and insured. The business is registered with the Michigan Secretary of State as The Paintly Company, LLC, a Domestic Limited Liability Company, Entity Identification No. 802286144, with an initial filing date of 02/12/2019 and Active status. Resident Agent is Robert Steven Burnett at 36961 Amrhein Rd, Livonia, MI 48150.

Question 9

How The Paintly Company Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how The Paintly Company performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects The Paintly Company’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

The Paintly Company

About The Paintly Company

Q&A Based On What Customers Are Saying About The Paintly Company