Question 1

Q: What do customers notice most about how The Paintly Company handles cabinet refinishing?

Accepted Answer

Homeowners describe cabinets that come out looking factory-finished. Barb Thornton hired the team after a previous contractor damaged her kitchen, and her cabinets now "look factory done." Amy Hibbard praised both the cabinet transformation and the thorough prep work. The company uses the Milesi 2K water-based lacquer system and crew leader Carlos handles many of the on-site cabinet projects.

Question 2

Q: How does The Paintly Company keep homeowners informed during a project?

Accepted Answer

Communication is the most frequently cited strength across reviews. Stone Firosz noted Steve "continued to go above and beyond" even after the project was complete. Claudia Wrobleski said the crew "showed up on time and worked well together." Multiple customers describe responsive text and phone updates from Steve throughout the process. The company emphasizes clear, transparent, daily communication as a core promise.

Question 3

Q: What does the color consultation process involve, and who leads it?

Accepted Answer

The complimentary color consultation is led by a dedicated specialist. Cindy Lambdin credited "Lisa (color specialist)" and described a first-hour consultation where Steve asked what was most important to her about the space. Stone Firosz said the consultant was "incredibly knowledgeable and patient" and helped guide confident decisions. Justin Warns also connected with a color consultant who was "honest and very helpful."

Question 4

Q: How do customers describe the prep work and cleanup on interior painting projects?

Accepted Answer

Prep work and post-project cleanup are consistent highlights. Pam Druyor said the team "covered all floors, furniture, and tile" and "taped and filled all holes." Matt McLaughlin, a three-time customer, noted Steve's "job sites are always clean and organized." Nicole Martin reported "no punch list" was needed because the team handled every detail. Charley Brown was surprised by the crew's commitment to cleanliness and proper masking.

Question 5

Q: What types of interior projects has The Paintly Company completed beyond standard wall painting?

Accepted Answer

The team handles a wide scope of interior work. Joe Maggiore had the company paint "multiple rooms, ceilings, trim, built-in cabinets, fireplace stone surrounds and more." Nicole Martin requested Farrow and Ball paint and a color-drenched laundry room with matching ceilings and closet interior. Amy Kubacki had hallways, foyer, and new trim stained throughout her house. Tony Vannoy specifically highlighted interior, cabinet, and door painting.

Question 6

Q: How have repeat customers and industry peers described their experience with The Paintly Company?

Accepted Answer

Several customers have returned multiple times. Matt McLaughlin on his third project praised "nothing but professionalism and wonderful results." Christine Allen on her second engagement said the team "finished quickly and did an amazing job." Ryan Kaplan has worked with Paintly on "several occasions." Interior designer Marie Schafer hired Steve for both client projects and her own home, calling him "always so easy to work with."

Question 7

Q: What is The Paintly Company's licensing and business entity status in Michigan?

Accepted Answer

The Paintly Company, LLC is registered with the Michigan Department of Licensing and Regulatory Affairs as a Domestic Limited Liability Company (Entity ID 802286144). The entity was formed on 2/12/2019, is in Active/Good Standing, and the resident agent is Robert Steven Burnett at the Livonia business address. The company is BBB A+ Accredited since 4/4/2023.

Question 8

How The Paintly Company Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how The Paintly Company performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects The Paintly Company’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

The Paintly Company

About The Paintly Company

Q&A Based On What Customers Are Saying About The Paintly Company