Question 1

Q: Why do insurance companies refer clients to Innovative Coatings LLC for damage repairs?

Accepted Answer

Multiple Nextdoor discussions reveal that insurance companies actively recommend this contractor. One homeowner stated they were "referred by our insurance company and others on Nextdoor" for stucco repair work. Reviews from Adam Villegas, Rene Munoz, and Susan Rexroth confirm successful water damage projects. This pattern of institutional referrals suggests reliability that extends beyond typical customer reviews.

Question 2

Q: Do reviews show Innovative Coatings LLC completing projects faster than expected?

Accepted Answer

Speed appears consistently without sacrificing quality. Austin Vega's experience captures this well. He received a "same day quote" and the repair was "next day fixed." Other customers describe turnaround as "quick" with the overall process being "smooth." The pattern suggests efficient scheduling rather than rushed work, as quality ratings remain perfect despite fast completion times.

Question 3

Q: How did Innovative Coatings LLC build a base of repeat customers in just six years?

Accepted Answer

The company's repeat business rate reveals something about long-term satisfaction. Heather Hume explicitly states Josh has now completed "3 jobs" for her household, praising his "attention to detail and kind and respectful customer service." mary sessions mentions "several jobs" with the company. For a contractor founded in 2019, this return rate indicates work that holds up over time.

Question 4

Q: What do Innovative Coatings LLC customers say about how the crew treats their homes during projects?

Accepted Answer

Protection and cleanliness emerge as consistent themes beyond just the final result. One reviewer described the team as "super clean within the whole process" while another noted they "carefully cleaned up" and remained "consistently responsive to requests." The attention extends to protecting "many beloved older personal items" during interior work, suggesting awareness that homes contain irreplaceable belongings.

Question 5

Q: Is Innovative Coatings LLC's crew the same team across different projects?

Accepted Answer

Reviews suggest consistent staffing rather than rotating subcontractors. Customers regularly reference "Josh and his team" or "Josh and his crew" by name across different project types. One reviewer specifically noted working with a "very happy group of guys" whose "knowledge and attention to detail is unmatched." Another described an "energetic team" that handled the entire interior painting efficiently.

Question 6

Q: What happened when customers needed estimates from Innovative Coatings LLC?

Accepted Answer

The estimate process reveals accessibility that larger contractors often lack. Susan Rexroth noted Josh responded to her inquiry "within 24 hours." Austin Vega received his quote the "same day." The website offers free estimates through phone or email, and reviews indicate Josh handles these personally rather than delegating to sales staff. This direct owner involvement continues through project completion.

Question 7

Q: How does Innovative Coatings LLC's pricing compare according to customers who hired them?

Accepted Answer

Value perception runs through reviews without prompting. One roof coating customer called the pricing a "great price" and described the entire experience as "very easy" to navigate. Multiple reviewers mention reasonable pricing relative to the quality delivered. Notably absent are complaints about unexpected charges, change orders, or upselling during projects.

Question 8

How Innovative Coatings LLC Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Whaley's Painting and More performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Whaley's Painting and More’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Innovative Coatings LLC

Chooz Score Insights

About Innovative Coatings LLC

Q&A Based On What Customers Are Saying About Innovative Coatings LLC