Customers consistently mention the same thing: once they hire Pier Painting Services, they don't call anyone else. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, or even 10th projects over the years:
"Look no further, you found him! I'm a repeat customer for years. Johnny is respectful, honest, trustworthy, reasonable and very reliable." - Veronica K., Google Review
The last time we conducted our Chooz Score analysis, Pier Painting Services had over 60 Google reviews with a 5.0-star rating - every single review a five-star. This company earned a Chooz Score of 87.1%. With over 25 years in business serving Westchester County, they've built a reputation that spans platforms:
"In 25 years we have had a lot of contractors in and out of our house and we would rate this as one of our best experiences." - Richard D., Google Review
Johnny Acosta runs every estimate, supervises every job, and often works alongside his crew. The Chooz Score's owner engagement indicators are strong: Johnny is mentioned by name in the vast majority of reviews, and he responds to virtually every one with specific details about the project and location:
"Johnny Acosta and Pier Painting Services are the best! Over two decades of experience, Johnny has helped me and so many of my friends and customers all over Westchester with jobs big and small." - Peter C., Google Review
10% Recommended (4 Reviews)
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Get StartedFREE SERVICEWhat sets Genesis Pro Painting apart is the number of customers who return - not once, but repeatedly over many years. High marks on the Chooz Score's customer retention indicators: reviewers mention coming back for second, third, and even tenth projects spanning a decade or more:
"This is our third time using Genesis and it will NOT be our last." - Michelle K., Google Review
The last time we conducted our Chooz Score analysis, Genesis Pro Painting & Restoration had over 230 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 91.1%. That perfect rating is backed by consistent performance across every platform where they're listed:
"We have renovated our home top to bottom now and have worked with a lot of contractors but far and away Genesis Painting & Restoration is the absolute top and a true stand out!" - Lisa L., Google Review
Customers consistently mention the same thing: they know the crew by name. The Chooz Score's in-house crews component shows consistency - the same team members appear across dozens of reviews spanning years of work. Project managers Vanessa Da Rosa and Rodrigo Maior are mentioned repeatedly, along with painters like Wellington, Cesar, Ricardo, and Gean:
"From the day I met Rodrigo Maior, I knew I was in good hands! He is professional, sincere and even kind to animals as my little puppy, Julius Caesar can attest to!" - Leslie Frances S., Google Review
98% Recommended (27 Reviews)
Owner Dennis personally handles every estimate, walks customers through color selection, and stays involved from first call to final walkthrough. The Chooz Score's owner engagement indicators are strong: Dennis is mentioned by name in the vast majority of reviews, and he responds to virtually every review with personalized messages that reference specific project details:
"Dennis and his team at Five Star Painting did an amazing job on our house - super quick, super neat, and incredibly precise. I couldn't be happier with how everything turned out!" - George M., Google Review
The last time we conducted our Chooz Score analysis, Five Star Painting of White Plains had over 95 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 86.4%. With over 5 years in business serving Westchester County, they've maintained consistent ratings across platforms:
"Five Star Painting of White Plains consistently delivers exceptional service! Fast, meticulous, and competitively priced, they're my go-to referral for clients needing painting services. As a real estate broker, I value quality and reliability, and Dennis and his team never disappoint." - Amanda S., Google Review
Crew members like Sergio, Rob, Angel, Roger, and Stive get called out by name across reviews spanning multiple years. The Chooz Score's in-house crews component shows consistency: the same individuals surface across independent reviews from different customers, a strong signal of dedicated W2 employees rather than rotating subcontractors:
"We were very happy working with Dennis, Stiven and Sergio. They were friendly, communicated well, and the final result turned out great. Overall, we'd happily recommend them to others." - Patrick, Google Review
One reviewer described gaps in communication around scheduling, with work days not always matching what was communicated in advance and the project taking roughly double the originally quoted timeline. While other reviews during the same period don't reflect similar issues, it's worth clarifying expectations upfront. Ask them directly: "What's the expected timeline for my project, and how will you communicate any changes to the schedule?"
"From the beginning, very much poor communication - in terms of start date, which days work was going to be performed (was told to expect workers some days and they didn't come) and generally not made to feel as though my project was a priority." - Charlene E., Google Review
94% Recommended (11 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Cross River, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Cross River, NY.