Five Star Painting of White Plains
About Five Star Painting of White Plains
Owner Dennis runs Five Star Painting of White Plains out of Elmsford, leading a crew of painters that includes Sergio, Rob, Angel, Roger, and Stive. Dennis handles estimates and color consultations, guiding customers through paint selection before the crew steps in to execute each project.
The company specializes in interior and exterior residential painting, cabinet refinishing, deck and fence staining, wallpaper installation and removal, and drywall repair. Projects range from single-room refreshes to multi-week whole-home repaints. Their portfolio includes wood rot replacement on 1920s-era homes and emergency ceiling repairs completed inside 24 hours of a request. Commercial clients include offices, medical facilities, and property management companies throughout Westchester County.
The fully insured team is part of the Neighborly family of home service brands, using premium Sherwin-Williams and Behr paints on every project. A two-year warranty backs all residential and commercial work. Five Star Painting of White Plains serves Ardsley, Armonk, Dobbs Ferry, Elmsford, Harrison, Hartsdale, Hastings On Hudson, Irvington, Larchmont, Mamaroneck, Purchase, Rye, Scarsdale, West Harrison, and White Plains.
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About Five Star Painting of White Plains
Q: How does Five Star Painting of White Plains respond to urgent or emergency requests?
Urgent requests appear to be handled with notable speed. One customer recounts how another contractor damaged a ceiling during pre-sale preparations. Five Star Painting of White Plains completed the emergency repair within 24 hours, and the home sold in under three days with multiple offers over asking price. Another homeowner describes Dennis "immediately answered my call late at night" with a crew dispatched the following morning.
Q: Does Five Star Painting of White Plains work with real estate agents and homeowners preparing properties for sale?
The company has drawn reviews from multiple Westchester County real estate professionals endorsing its work for pre-sale preparation. Homeowner Luke Joachim describes choosing Five Star Painting of White Plains despite their estimate not being "the lowest bid," noting that responsiveness and professionalism drove the decision. His home sold in under three days with multiple offers above asking price after the crew completed the pre-listing work.
Q: Does Five Star Painting of White Plains repair drywall and damaged surfaces before painting begins?
Surface repair before painting is a consistent pattern in reviews. Bruce Kaufman describes the crew making "perfect repairs to water damaged walls and ceilings before proceeding to paint everything." Reviews from John Beeler and others note similar prep work completed as part of the project scope. The crew's willingness to address drywall repair and structural prep before touching paint is mentioned across multiple independent reviews as a distinguishing practice.
Q: What happens when Five Star Painting of White Plains's wallpaper installation work falls short of expectations?
Lindsay Friedman's review documents the process directly. Initial wallpaper installation results were unsatisfactory, so she raised the issue with the company. Five Star Painting of White Plains returned and redid the entire installation from scratch. She describes the final result as "perfection." The response reflects a service recovery pattern that multiple other reviewers reference when noting the company's willingness to return and correct any areas needing touch-up before considering a job complete.
Q: How does Five Star Painting of White Plains's pricing compare to other painting contractors in Westchester County?
Multiple reviewers describe pricing as fair and competitive rather than the lowest available option. Luke Joachim chose the company despite their estimate not being the lowest bid, and Maria Bailey praised the "reasonable price" alongside work completed ahead of schedule. Noah Simon and others echo similar sentiments about value relative to cost. The pattern across reviews suggests pricing sits in the mid-range for Westchester County, with quality and responsiveness perceived as justifying the investment.
Q: What happened with the lower-rated review at Five Star Painting of White Plains?
Charlene Emmanuel Evans left a 2-star review in November 2025 citing communication gaps around scheduling, a project component she says was "not included in the quote," and a final timeline roughly double what was originally estimated. A single painter was assigned rather than a crew. Dennis responded professionally, thanking her and offering to discuss concerns further. No other reviews from the same period reflect similar scheduling or scoping issues.
Q: Do Five Star Painting of White Plains crews maintain consistency across projects?
Named crew members appear consistently across independent reviews spanning multiple years, suggesting an in-house team rather than rotating subcontractors. Painter Stive received praise from G Heller for exterior work that included replacing "rotted wood from the 1920s." Sergio and Rob are named together by a separate reviewer in a different year. The same individuals appearing across unconnected reviews is a strong indicator of consistent crew composition throughout Five Star Painting of White Plains's projects.
Updated: 02-19-2026