Customers consistently mention the same thing: once they hire Pier Painting Services, they don't call anyone else. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, or even 10th projects over the years:
"Look no further, you found him! I'm a repeat customer for years. Johnny is respectful, honest, trustworthy, reasonable and very reliable." - Veronica K., Google Review
The last time we conducted our Chooz Score analysis, Pier Painting Services had over 60 Google reviews with a 5.0-star rating - every single review a five-star. This company earned a Chooz Score of 87.1%. With over 25 years in business serving Westchester County, they've built a reputation that spans platforms:
"In 25 years we have had a lot of contractors in and out of our house and we would rate this as one of our best experiences." - Richard D., Google Review
Johnny Acosta runs every estimate, supervises every job, and often works alongside his crew. The Chooz Score's owner engagement indicators are strong: Johnny is mentioned by name in the vast majority of reviews, and he responds to virtually every one with specific details about the project and location:
"Johnny Acosta and Pier Painting Services are the best! Over two decades of experience, Johnny has helped me and so many of my friends and customers all over Westchester with jobs big and small." - Peter C., Google Review
10% Recommended (4 Reviews)
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Get StartedFREE SERVICEWhen a customer has been calling the same painting company for over 30 years, that loyalty says more than any advertisement ever could. A.G. Williams Painting Company has built the kind of multi-generational trust that keeps families returning for their second, fifth, and even sixth project. High marks on the Chooz Score's customer retention indicators confirm the pattern: reviewers consistently describe long-term relationships rather than one-time transactions:
"Been using AGW for 30 years. That says something." - Bob H., Google Review
The last time we conducted our Chooz Score analysis, A.G. Williams Painting Company had over 280 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 89.1%. With over a century in business and consistent ratings across platforms, they've established deep roots in the Westchester County area:
"As a longtime customer of more than a decade, I return to AG Williams time and again both because of their fantastic work product and customer service. I have used them on interior and exterior projects, both large and small, at multiple residences and they are always professional, thorough, detailed, and a true pleasure to work with." - K. Kneis, Google Review
Customers don't just praise the finished product, they call out the prep work, the edge detail, and the crew members by name. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines that reflect genuine experiences:
"Hugo and Jorge did a terrific job - their preparation work was amazingly detailed, their painting was perfection and their cleanliness was immaculate." - Stephen C., Google Review
Most reviews describe an outstanding experience, but one detailed review raised concerns about inconsistent quality from a project manager, including finishing issues and miscommunication about project scope and scheduling. The company holds a five-year workmanship warranty and has a track record of making things right, but it's worth confirming expectations upfront. Ask them directly: "Can you walk me through who will manage my project day-to-day, and how does your warranty process work if I'm not satisfied with the finished result?"
"The project manager would complete work that was spotty and subpar. When I would ask him about it he would make excuses." - Melissa S., Google Review (no owner reply)
The last time we conducted our Chooz Score analysis, repeat customers were one of the clearest patterns in the reviews. High marks on the Chooz Score's customer retention indicators: reviewers don't just come back once, they come back for years and across multiple properties:
"This is the third time using Certa Pro of Southern Westchester. Jose and Roger did a fantastic job on our kitchen. They work really hard to make the experience a pleasure. I will definitely be using them for my future painting needs." - French P., Google Review
Sixteen years of steady work in Southern Westchester builds a reputation that's hard to fake. With over 16 years in business as WKM Choice Painting, Inc., this company earned a Chooz Score of 86.5%. The last time we conducted our Chooz Score analysis, they had over 175 Google reviews with a 4.9-star rating, along with 4.2 stars on Angi with over 20 reviews:
"CertaPro did an excellent job on the entire exterior of my home in Mamaroneck, at a reasonable price. Highly recommended." - Philip S., Google Review
Customers consistently mention the same thing: CertaPro crews protect belongings, clean up daily, and leave spaces looking better than they found them. The Chooz Score's review authenticity indicators show consistent mentions of cleanliness and protection of customer property across dozens of reviews:
"We never believed they would take so much care with daily clean-up." - Charlie H., Google Review
6% Recommended (4 Reviews)
Owner Dennis personally handles every estimate, walks customers through color selection, and stays involved from first call to final walkthrough. The Chooz Score's owner engagement indicators are strong: Dennis is mentioned by name in the vast majority of reviews, and he responds to virtually every review with personalized messages that reference specific project details:
"Dennis and his team at Five Star Painting did an amazing job on our house - super quick, super neat, and incredibly precise. I couldn't be happier with how everything turned out!" - George M., Google Review
The last time we conducted our Chooz Score analysis, Five Star Painting of White Plains had over 95 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 86.4%. With over 5 years in business serving Westchester County, they've maintained consistent ratings across platforms:
"Five Star Painting of White Plains consistently delivers exceptional service! Fast, meticulous, and competitively priced, they're my go-to referral for clients needing painting services. As a real estate broker, I value quality and reliability, and Dennis and his team never disappoint." - Amanda S., Google Review
Crew members like Sergio, Rob, Angel, Roger, and Stive get called out by name across reviews spanning multiple years. The Chooz Score's in-house crews component shows consistency: the same individuals surface across independent reviews from different customers, a strong signal of dedicated W2 employees rather than rotating subcontractors:
"We were very happy working with Dennis, Stiven and Sergio. They were friendly, communicated well, and the final result turned out great. Overall, we'd happily recommend them to others." - Patrick, Google Review
One reviewer described gaps in communication around scheduling, with work days not always matching what was communicated in advance and the project taking roughly double the originally quoted timeline. While other reviews during the same period don't reflect similar issues, it's worth clarifying expectations upfront. Ask them directly: "What's the expected timeline for my project, and how will you communicate any changes to the schedule?"
"From the beginning, very much poor communication - in terms of start date, which days work was going to be performed (was told to expect workers some days and they didn't come) and generally not made to feel as though my project was a priority." - Charlene E., Google Review
94% Recommended (11 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in West Harrison, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within West Harrison, NY.