Question 1

Q: Why do customers mention Paint Track Painting Services' communication throughout projects?

Accepted Answer

Communication stands out as a defining characteristic in reviews. Michelle notes "the communication was great throughout the project" while Kristin describes Sarah as "super responsive and professional." Project Manager Jess coordinates scheduling and sends regular updates, with customers receiving confirmation before crew arrivals and progress photos during multi-day projects. The office team, including Jana, handles documentation requests promptly.

Question 2

Q: How does Paint Track Painting Services handle cabinet refinishing projects?

Accepted Answer

Cabinet work receives extensive praise across reviews. Katherine describes results as "a beautiful new sprayed finish" and Andrew notes his kitchen looks "like a brand new kitchen." The process involves off-site spraying when possible, careful masking of surrounding surfaces, and multiple coats for durability. Ray provides color consultation and realistic expectations upfront, with Caren mentioning he advised "simply paint the cabinets" rather than pushing unnecessary replacements.

Question 3

Q: Does Paint Track Painting Services protect furniture and flooring during interior work?

Accepted Answer

Protection protocols receive consistent mention. Lisa observed the crew "covered all our furniture and floors" while Amanda notes they were "very neat and clean." The team uses drop cloths, construction paper, and plastic coverings on every project. Multiple reviewers mention returning home to find spaces cleaner than before work began, with Susanne praising the "immaculate cleanup" and furniture returned to original positions using sliding pads.

Question 4

Q: What happens when Paint Track Painting Services encounters unexpected issues during a project?

Accepted Answer

Adaptability defines their approach to surprises. Sasha describes how the team "handled some surprise repairs that came up" without disruption. When Samantha and Devin experienced a color selection issue, the team "fixed it right away, no questions asked, no push back." Reviews consistently show problems addressed immediately rather than requiring customer follow-up, with owner Ray personally involved in resolution when needed.

Question 5

Q: How do Paint Track Painting Services crews handle pets and occupied homes?

Accepted Answer

Working around daily life appears seamless based on reviews. Glynis appreciated how crews "took great care with our cats" during an interior project. Multiple customers mention leaving keys or garage codes with the team for the duration of work. The crew coordinates arrival times around family schedules and maintains clean, organized work zones that allow normal household activities to continue in unaffected rooms.

Question 6

Q: Does Paint Track Painting Services handle exterior projects requiring carpentry repairs?

Accepted Answer

Exterior work extends well beyond painting. Stephen describes comprehensive work including "scraping and priming, wood repair, and replacement" while Gary mentions "some boards needed to be replaced." The team addresses wood rot, fascia repair, and trim replacement as part of exterior projects rather than requiring separate contractors. This integrated approach means surface preparation and structural repairs happen in proper sequence for lasting results.

Question 7

Q: What sets Paint Track Painting Services' preparation work apart from other painters?

Accepted Answer

Surface preparation receives particular emphasis in reviews. Customers consistently mention thorough sanding, crack repair, and caulking before any paint is applied. Sergio and the crew use "dust extracting sanders" to minimize mess during prep work. Thomas notes the team "paid attention to detail" on prep, while Katherine describes "lots and lots of prep work" that contributed to the final quality. The PCA standards guide all preparation protocols.

Question 8

Q: How does Paint Track Painting Services approach color selection and consultation?

Accepted Answer

Color guidance extends beyond simple recommendations. Ray walks through spaces with homeowners to discuss light, existing furnishings, and desired atmosphere. Sarah provides paint samples and Katherine mentions receiving help to "go over color choices and provide numerous paint samples." The team handles everything from matching historic trim colors to selecting contemporary palettes, with consultations included as part of the estimate process rather than charged separately.

Question 9

Q: Is Paint Track Painting Services licensed and registered in New York?

Accepted Answer

Yes. New York State does not require a state-level painting contractor license, but Westchester County requires a Home Improvement Contractor License for residential painting work. Paint Track LLC holds an active Westchester County Home Improvement Contractor License under contractor name Rahni Ray Reza, with an expiration date of 5/27/2026. The business is registered with the New York Department of State as Paint Track LLC (DOS ID 3469112), a Domestic Limited Liability Company with an initial filing date of 01/29/2007 and Active status. The registered address is 1133 Pleasantville Rd, #2D, Briarcliff Manor, NY 10510.

Question 10

How Paint Track Painting Services Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Paint Track Painting Services performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Paint Track Painting Services’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Paint Track Painting Services

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About Paint Track Painting Services

Q&A Based On What Customers Are Saying About Paint Track Painting Services