Chooz Score Insights
Customers Keep Coming Back
When a customer has been calling the same painting company for over 30 years, that loyalty says more than any advertisement ever could. A.G. Williams Painting Company has built the kind of multi-generational trust that keeps families returning for their second, fifth, and even sixth project. High marks on the Chooz Score's customer retention indicators confirm the pattern: reviewers consistently describe long-term relationships rather than one-time transactions:
- Bob H. has been using A.G. Williams for three decades, Brian Nadel is on his fifth or sixth project, and K. Kneis has returned for over a decade across multiple residences
- Customers like Hilary Stark hired them for interior painting and then, because of the quality, immediately booked them again for the exterior
"Been using AGW for 30 years. That says something." - Bob H., Google Review
Find out more about how we A G Williams Painting Company
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All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What do customers notice first when A.G. Williams arrives on site?
Reviewers consistently describe a structured arrival process. Christopher Long noted the team "arrived on time" and painted "ceilings, walls, doors, windows, and trim" with clear daily expectations. STL Friary wrote that assigned painters "were always on time and neat and clean" to the point you "could not even tell that there were painters in the building." Crew leaders introduce themselves, explain the day's scope, and protect all surfaces before work begins.
How does A.G. Williams handle large-scale or multi-phase projects?
Several customers describe projects spanning both interior and exterior scopes. Dayo Babalola hired A.G. Williams for "two years" beginning with a full exterior that included replacing damaged substrate boards and installing new siding, followed by room-by-room interior painting. Hilary Stark used them "twice this year" for interior then exterior. David Baker praised Anthony Conklin for putting together "a detailed and comprehensive proposal that included everything we needed."
What types of floor coating projects has A.G. Williams completed?
Garage and basement floor coatings represent a growing service line with dedicated reviews. Randy Castaldo shared before-and-after photos of his "incredible" garage floor. Timothy Morgan described a one-day garage floor process with "zero hassle" and "easy to understand instructions on how to maintain the floor." Stacey Henske highlighted the "15 year guarantee" on her garage floor coating. Basement floor projects from Sophia Matos and Carole Gelinas received praise as well.
How do long-term customers describe working with A.G. Williams over many years?
The review base includes an unusual number of repeat and multi-decade customers. Bob H wrote "Been using AGW for 30 years. That says something." A.M. Chinnery has used them "since the 1980's" for both exterior and interior work. K. Kneis described being "a longtime customer of more than a decade" who returns "time and again" for projects at multiple residences. Brian Nadel noted this was his "fifth or sixth job" with the company.
What happens when something goes wrong on an A.G. Williams project?
Negative reviews reveal a pattern of engaged follow-up. When Stan Drobnis reported peeling paint, the owner responded publicly with a warranty reminder and direct contact information. Karen DiLeone's pool deck issue involved Penntek warranty work where A.G. Williams was the repair contractor, not the original installer, and the owner clearly explained the chain of responsibility. Melissa Swartz's mixed review about a basement project prompted an eventual resolution through the sales representative after the customer pushed back on quality concerns.
Which crew members and staff do customers mention most frequently?
Named personnel appear throughout the reviews. Sales professionals Anthony Conklin, Jim, and Carey handle estimates and follow-up. Crew leaders Pedro, Hugo, Jorge, Gabriel, Josuey, and Ezequiel lead on-site work. Liane coordinates scheduling and billing. George Jr. oversees field operations. Amanda Lipp singled out Jim for wallpaper specifications and two installers for "professional and beautiful" work. Vanessa C called Pedro, Marco, and Pablo "outstanding" on her aging co-op walls.
What is A.G. Williams Painting Company's licensing and business registration status in New York?
A.G. Williams holds a Westchester County Home Improvement Contractor License, which is required for painting contractors operating in the county. New York State does not require a state-level painting license. The parent entity GAW Management LLC is registered with the New York Department of State as a Domestic Limited Liability Company (DOS ID 4294573), filed on 9/11/2012 in Westchester County, with an Active entity status.
-Verification Sources: NY Department of State Division of Corporations, Westchester County Dept. of Consumer Protection
How A G Williams Painting Company Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how A G Williams Painting Company performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects A G Williams Painting Company’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.