Customers consistently mention the same thing: once they hire Pier Painting Services, they don't call anyone else. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, or even 10th projects over the years:
"Look no further, you found him! I'm a repeat customer for years. Johnny is respectful, honest, trustworthy, reasonable and very reliable." - Veronica K., Google Review
The last time we conducted our Chooz Score analysis, Pier Painting Services had over 60 Google reviews with a 5.0-star rating - every single review a five-star. This company earned a Chooz Score of 87.1%. With over 25 years in business serving Westchester County, they've built a reputation that spans platforms:
"In 25 years we have had a lot of contractors in and out of our house and we would rate this as one of our best experiences." - Richard D., Google Review
Johnny Acosta runs every estimate, supervises every job, and often works alongside his crew. The Chooz Score's owner engagement indicators are strong: Johnny is mentioned by name in the vast majority of reviews, and he responds to virtually every one with specific details about the project and location:
"Johnny Acosta and Pier Painting Services are the best! Over two decades of experience, Johnny has helped me and so many of my friends and customers all over Westchester with jobs big and small." - Peter C., Google Review
10% Recommended (4 Reviews)
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Get StartedFREE SERVICEWhat sets Genesis Pro Painting apart is the number of customers who return - not once, but repeatedly over many years. High marks on the Chooz Score's customer retention indicators: reviewers mention coming back for second, third, and even tenth projects spanning a decade or more:
"This is our third time using Genesis and it will NOT be our last." - Michelle K., Google Review
The last time we conducted our Chooz Score analysis, Genesis Pro Painting & Restoration had over 230 Google reviews with a 5.0-star rating. This company earned a Chooz Score of 91.1%. That perfect rating is backed by consistent performance across every platform where they're listed:
"We have renovated our home top to bottom now and have worked with a lot of contractors but far and away Genesis Painting & Restoration is the absolute top and a true stand out!" - Lisa L., Google Review
Customers consistently mention the same thing: they know the crew by name. The Chooz Score's in-house crews component shows consistency - the same team members appear across dozens of reviews spanning years of work. Project managers Vanessa Da Rosa and Rodrigo Maior are mentioned repeatedly, along with painters like Wellington, Cesar, Ricardo, and Gean:
"From the day I met Rodrigo Maior, I knew I was in good hands! He is professional, sincere and even kind to animals as my little puppy, Julius Caesar can attest to!" - Leslie Frances S., Google Review
98% Recommended (27 Reviews)
When a customer has been calling the same painting company for over 30 years, that loyalty says more than any advertisement ever could. A.G. Williams Painting Company has built the kind of multi-generational trust that keeps families returning for their second, fifth, and even sixth project. High marks on the Chooz Score's customer retention indicators confirm the pattern: reviewers consistently describe long-term relationships rather than one-time transactions:
"Been using AGW for 30 years. That says something." - Bob H., Google Review
The last time we conducted our Chooz Score analysis, A.G. Williams Painting Company had over 280 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 89.1%. With over a century in business and consistent ratings across platforms, they've established deep roots in the Westchester County area:
"As a longtime customer of more than a decade, I return to AG Williams time and again both because of their fantastic work product and customer service. I have used them on interior and exterior projects, both large and small, at multiple residences and they are always professional, thorough, detailed, and a true pleasure to work with." - K. Kneis, Google Review
Customers don't just praise the finished product, they call out the prep work, the edge detail, and the crew members by name. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines that reflect genuine experiences:
"Hugo and Jorge did a terrific job - their preparation work was amazingly detailed, their painting was perfection and their cleanliness was immaculate." - Stephen C., Google Review
Most reviews describe an outstanding experience, but one detailed review raised concerns about inconsistent quality from a project manager, including finishing issues and miscommunication about project scope and scheduling. The company holds a five-year workmanship warranty and has a track record of making things right, but it's worth confirming expectations upfront. Ask them directly: "Can you walk me through who will manage my project day-to-day, and how does your warranty process work if I'm not satisfied with the finished result?"
"The project manager would complete work that was spotty and subpar. When I would ask him about it he would make excuses." - Melissa S., Google Review (no owner reply)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Waccabuc, NY.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Waccabuc, NY.