Genesis Pro Painting & Restoration Inc

Reviewers describe a structured process where a group text connects the project manager, design consultant, owner, and homeowner from day one. Terri D wrote that a text group was set up to keep the field supervisor, designer, project consultant, company owner and me all in contact throughout the process. Daily updates with photos, clear scheduling, and same-day responses to questions come up again and again across reviews.

The company employs Sy, a dedicated color consultant who visits the home in person. BrooklynSailorBoy Portuguese Jazz described how Sy created digital renderings of our house based on our color choices and patiently revised them when we changed our minds on the colors. Mark W. Frazier added that the color consultations in advance helped greatly and transformed his place. The service is included in the project price.

Reviews point to thorough prep work as a defining strength. Lauren Short described her crew transforming a textured popcorn ceiling into a smooth flat surface before painting cabinets, walls, and trim. Lee Streisfeld-Leitner noted very nice prep work with spackling and sanding places that needed it. The team also handles wood rot repair, drywall patching, and power washing on exterior projects.

Cleanup and jobsite care are among the most frequently praised details. Jenna Scheffert described how the team left our house and yard immaculate each day after leaving and even painted hard-to-reach areas under the porch and deck without being asked. John Scordato noted they did a fantastic job protecting his garden while painting around it. Lauren Short highlighted meticulous covering of floors, appliances, and cabinets during her interior job.

A significant number of reviewers return for different services over time. Lisa Pao has hired them three times across two houses for work ranging from interior painting to exterior staining and wood repair. Arleigh Jan Baloncio returned after seven years for a large renovation, trusting no other painters with the scope. Richard Kasnia first used them for exterior work, then came back for interior painting and color matching. Michelle Klein noted this was her third time using Genesis and it will NOT be our last.

Several reviews describe the crew adapting to surprises mid-project without disrupting the timeline. L H recounted how the team immediately stopped staining when the color did not match the sample and found a solution to get the look we wanted, which was very tricky given the age of the wood. Deborah Bloch recalled that Wellington and Bruno identified an emergent problem area with a wall and worked with her to find a fix. The willingness to flag and resolve issues rather than paint over them runs through multiple accounts.

Nathan addressed this directly, noting his project faced numerous rain delays during a wet spring. Despite the weather interruptions, he wrote that he never at any point felt forgotten about or pushed to the back burner. Rodrigo provided near-daily check-ins throughout the delays. Mary LaLonde described receiving updates about weather disruptions and daily progress reports on her stucco exterior project in Scarsdale.

The company holds a Westchester County Home Contractor license under contractor Genesis Macedo Caetano, valid through 2028. Genesis Pro Painting & Restoration, Inc. is registered as a Domestic Business Corporation with the New York Department of State, with an active entity status. The website states the company is licensed and insured on multiple pages.

-Verification Sources: Westchester County Consumer Protection, NY Department of State Division of Corporations