Genesis Pro Painting & Restoration Inc
About Genesis Pro Painting & Restoration
When a homeowner needed their parents' home ready for listing, Genesis Pro Painting transformed a basement boiler room that "resembled a scary dungeon" into a clean, finished space. The team added drywall to problem areas and coated the concrete floor, handling "nooks and crannies that were difficult to paint." This willingness to tackle challenging spaces defines how owner Genesis Macedo approaches every project.
Genesis Macedo founded the company in 2007 after working as a painter in Portugal and New York since 1998. The operation has grown into a full team with dedicated project managers Vanessa Da Rosa and Rodrigo Maior overseeing daily operations. Sy Macedo serves as the company's interior designer and color specialist, guiding clients through color selection. The crew handles interior and exterior painting, cabinet refinishing, deck staining, wallpaper installation and removal, drywall repair, and pressure washing.
The fully licensed and insured team holds Westchester County Home Improvement Contractor License No. NAT-F150383-1 and offers a four-year warranty on all painting projects, extending to seven years on select work. Based in Katonah, they serve Westchester County, NY and Fairfield County, CT.
Updated: 02-10-2026
Q&A Based On What Customers Are Saying About Genesis Pro Painting & Restoration
Q: Does Genesis Pro Painting assign dedicated project managers to each job?
Multiple reviews highlight the project management structure. One customer noted working with "the wonderful production managers, Vanessa Da Rosa and Rodrigo Maior, and the kind and hardworking painters, Ricardo and Gean." Vanessa receives particular praise for sending daily updates listing completed items and next-day tasks, with one homeowner noting she "always responded to me immediately" even on weekends.
-Review Snippet Sources: Google Reviews
Q: How does Genesis Pro Painting handle difficult color matching situations?
Color matching emerges as a consistent strength. One customer had "holes that needed to be patched and many colors that needed to be matched" and reported "they did an absolute amazing job." When colors did not match perfectly on the first attempt, Vanessa "had the painters redo the painting until it was a 100% match." Sy Macedo provides color consultation as part of the process.
-Review Snippet Sources: Google Reviews
Q: What happens when Genesis Pro Painting encounters problems after completing work?
Reviews reveal a pattern of accountability. One customer's deck stain spotted after unexpected rain, and even though they had "already paid in full," Genesis returned the next business day. He noticed additional areas below his standard and "re-did the entire deck, including completely re-sanding it." The customer noted "it means a lot when a company has the integrity to stand by their work."
-Review Snippet Sources: Google Reviews
Q: Do Genesis Pro Painting crews maintain clean work sites?
Cleanliness appears throughout reviews. Customers describe the painters as "fast, organized, clean, quiet, professional, and pleasant." Another noted "they always leave my house spotless, as if they were never there" and praised how "they always treat my house and furniture with great care." The crew uses drop cloths and seals off areas not being painted.
-Review Snippet Sources: Google Reviews
Q: How do repeat customers describe their experience with Genesis Pro Painting?
Several reviewers mention returning for additional projects. One stated "this is the second time we've used Genesis for painting" after a successful exterior job, returning for interior work. A long-term customer reported using the company "for over 6 years" and recommending them to many friends. Another simply noted "given my first positive experience, we hired them again."
-Review Snippet Sources: Google Reviews
Q: What do customers say about Genesis Pro Painting's communication throughout projects?
Communication receives consistent praise across reviews. One customer described receiving "an electronic update every evening that included photos of the work done" and stated they had "never hired a contractor with better communication or professionalism." The daily update system keeps clients informed of progress, with project managers accessible via text for questions and additions throughout the work.
-Review Snippet Sources: Google Reviews
Q: How does Genesis Pro Painting handle challenging architectural situations?
Reviews mention successful navigation of difficult conditions. One homeowner described their property as "challenging because I am situated on a slope and I had a balcony 3rd floor level that needed to be rebuilt and painted." The work included high ceilings and two-story foyers. Another customer noted rooms "with very high ceilings and some with dark colors that were difficult to cover" were completed successfully.
-Review Snippet Sources: Google Reviews
Q: What is the overall customer sentiment about Genesis Pro Painting's service approach?
Reviewers consistently use phrases emphasizing trust and quality. One described the company as providing "white-glove service from the very beginning" with detailed quotes leaving "no room for surprise charges." Another summarized simply that "integrity is their M.O." calling the company "honest" with "professional work." The pattern across reviews shows customers who feel respected throughout the process.
-Review Snippet Sources: Google Reviews, Yelp
Updated: 02-10-2026