Question 1

Q: Why do customers mention so many CertaPro Painters of Westchester crew members by name in reviews?

Accepted Answer

Reviews consistently identify team members across different roles. Emily Goldfeder describes Danny as "very professional and kind" and praises Melvin's punctuality. Sharareh Noorbaloochi recalls Kevin sending "a thoughtful message introducing the whole team." Yelp reviewer Linda P. notes that "Fernando and his crew showed great respect." The pattern of naming painters, account managers, and production staff appears across Google, Yelp, and Facebook reviews.

Question 2

Q: What stands out about CertaPro Painters of Westchester's cabinet refinishing work?

Accepted Answer

Melisa Prevost had her kitchen cabinets sprayed on-site and says the result was "AMAZING... my cabinets look like they are brand new." She credits Tanner's attentive sales guidance, Kristine's color matching, and Henry's team communication throughout a naturally disruptive process. Susan Weaver adds that CertaPro was "very responsive to my request for an estimate to have my kitchen cabinets painted."

Question 3

Q: Does CertaPro Painters of Westchester handle garage floor coating projects?

Accepted Answer

Garage floor coatings have become a growing specialty. Heike Schneider, a professional architect, says the result "more than met my expectations." R Jay describes the process as "very organized" with the garage left immaculate. Yelp reviewer Gregory M. confirms a "great experience from estimate to execution." Eric Lester handles consultations, with customers reporting on-site quotes within 24 hours of initial contact.

Question 4

Q: How does CertaPro Painters of Westchester manage communication during projects?

Accepted Answer

Sharareh Noorbaloochi notes receiving "regular updates and photos of the progress" throughout her project. The company assigns account managers, production managers, and job site supervisors to each job. Richard Kerley says "communication during the project was outstanding" and Walter Lindley adds that painter Humberto was "so good at making me aware of what was going on every day."

Question 5

Q: How does CertaPro Painters of Westchester handle warranty work and touch-ups?

Accepted Answer

Paula Lapkin's experience highlights the warranty process. After initial trim work needed attention, Production Manager Jai LaPorte and his team returned and she says they went "above and beyond to ensure complete satisfaction." Paul Kleinman confirms that when touch-ups were needed, "they were prompt about coming back." The company offers a two-year warranty on all services with dedicated warranty supervisors assigned to each case.

Question 6

Q: Do customers come back to CertaPro Painters of Westchester for multiple projects?

Accepted Answer

Long-term relationships are a consistent theme. Rob Mann says he has "used CertaPro for 12 years for paint jobs and power washing." Adam Metzinger has been using them "for over 10 years and two separate homes." Natalie Golomb mentions returning for a second project, and Barbara Policastro called back two years later for paint color information and was impressed they responded "within a half hour."

Question 7

Q: How does CertaPro Painters of Westchester's pricing compare to other painting companies?

Accepted Answer

One negative reviewer, Courtland Jesterday, felt quotes were "profusely inflated" compared to a lower-cost alternative. Rob Mann offers the counterpoint that CertaPro is "not the cheapest in town, but the best value for sure." Multiple reviewers describe pricing as fair and reasonably priced. The company provides detailed written proposals with locked-in pricing and signed change orders for any adjustments.

Question 8

Q: Is CertaPro Painters of Westchester licensed and registered in New York and Connecticut?

Accepted Answer

New York State does not require a state-level painting contractor license. Westchester County requires a Home Improvement Contractor License under County Code Art. XVI §863.312. CertaPro Painters of Westchester holds Westchester County HIC License No. WC-15871-H04 (Active, expiring 10/12/2026). The franchise also holds Connecticut Home Improvement Contractor Registration No. HIC.0678362 (expiring 3/31/2026). The corporate entity is EMBE Home Solutions Inc., registered as a New York domestic business corporation.

Question 9

How CertaPro Painters of Westchester NY and Southern CT Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Westchester NY and Southern CT performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Westchester NY and Southern CT’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Westchester NY and Southern CT

Chooz Score Insights

About CertaPro Painters of Westchester, NY and Southern CT

Q&A Based On What Customers Are Saying About CertaPro Painters of Westchester, NY and Southern CT