Question 1

Q: Why do customers mention specific crew members by name in CertaPro Painters of Westchester reviews?

Accepted Answer

Reviewers consistently identify individual painters throughout their feedback. Pallavi Moorthy praised the Mario Reyes team as "hard working" during hot summer months, while Rob Mann highlighted William and Ricardo as "true professionals in every way." Emily Goldfeder called out Danny, Melvin, and his co-worker for delivering "beautiful" work on her exterior project. This naming pattern across dozens of reviews suggests strong crew consistency.

Question 2

Q: What do customers say about CertaPro Painters of Westchester's cleanup practices?

Accepted Answer

Cleanup emerges as one of the most frequently praised aspects across platforms. Paula Lapkin noted the crew left her home in excellent condition, and KEN ISHERETOSAY described the team as "very clean, always picking up, vacuuming, and keeping the environment safe." Lisa Lindsay stated they "cleaned up and left my house cleaner than I think I could!" Multiple reviewers mention daily cleanup routines and floor protection.

Question 3

Q: How does CertaPro Painters of Westchester handle the Citadel garage floor coating process?

Accepted Answer

The Polyurea floor coating service generates enthusiastic responses. Heike Schneider, an architect, said the results "more than met my expectations" for both her car garage and motorcycle shed. Rodney Lemieux described his floor as looking "like a show room." Steven Citron praised the communication from Eric Lester and noted the team's "commitment to my high standards." Reviews indicate thorough surface preparation and professional application.

Question 4

Q: What happens when CertaPro Painters of Westchester receives negative feedback?

Accepted Answer

The limited negative reviews demonstrate professional handling. When Harold Criswell posted about a missed appointment, the owner response immediately apologized and provided direct contact information for resolution. R R. on Yelp noted the team was "courteous, responsive and timely" with any concerns. Barbara Policastro called back two years after her project needing paint color information and received a callback "within a half hour."

Question 5

Q: Do repeat customers return to CertaPro Painters of Westchester for additional projects?

Accepted Answer

Multiple reviews reveal long-term customer relationships. Adam Metzinger has used the company for "over 10 years and two separate homes." Rob Mann noted a "12 year" relationship with the team. Tracy Ranson stated CertaPro is "the only company I work with" for both interior and exterior projects. Loretta Alden confirmed "Certa pro has done two jobs for me." These patterns suggest sustained satisfaction.

Question 6

Q: What do customers say about CertaPro Painters of Westchester's cabinet refinishing quality?

Accepted Answer

Cabinet work receives detailed praise. Melisa Prevost reported her kitchen cabinets look "like they are brand new" and called the spray-finish results "AMAZING." Susan Weaver noted her large kitchen "took approximately one week and the cabinets look brand new!" Customers mention the team handles full preparation including cleaning, sanding, priming, and multiple finish coats with on-site spraying capabilities.

Question 7

Q: Does CertaPro Painters of Westchester communicate well throughout projects?

Accepted Answer

Communication stands out as a consistent strength across platforms. Sharareh Noorbaloochi received "regular updates and photos of the progress" throughout her project. Thomas H. on Yelp appreciated that Juan "patiently listened to any issue" they raised. Richard Kerley called project communication "outstanding." Reviews mention text updates, daily progress reports, and team introductions before work begins.

Question 8

Q: Is CertaPro Painters of Westchester licensed and registered in New York?

Accepted Answer

New York does not require a state-level painting contractor license, but Westchester County requires Home Improvement Contractor registration. CertaPro Painters of Westchester operates under EMBE Home Solutions Inc., with contractor Mitchell Brett Berliner registered through Westchester County Consumer Protection. The registration is active with an expiration date of October 12, 2026. The business entity EMBE Home Solutions Inc. is registered with the New York Department of State under DOS ID 3046654, incorporated April 29, 2004.

Question 9

How CertaPro Painters of Westchester NY and Southern CT Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Westchester NY and Southern CT performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Westchester NY and Southern CT’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Westchester NY and Southern CT

Chooz Score Insights

About CertaPro Painters of Westchester NY and Southern CT

Q&A Based On What Customers Are Saying About CertaPro Painters of Westchester NY and Southern CT