Serving 30 communities across Kane, DuPage, Kendall, and Will counties from their St. Charles headquarters, 360° Painting of Naperville and St. Charles has spent eight years transforming residential and commercial spaces through interior painting, exterior painting, cabinet refinishing, deck staining, drywall repair, and wallpaper removal. Customers consistently identify crew leaders by name, with Luis, Jose, Ulysses, Tara, James Foster, and Karl coordinating jobs while scheduling manager Carla keeps timelines on track.
The franchise operation, owned by Brian Conrad, handles projects from single-room refreshes to full-house exteriors. One homeowner described a brick-to-white transformation that drew compliments from neighbors, while a commercial clinic manager praised the crew for providing guidance on paint type and color selection before work began. Attention to stucco matching, cathedral-ceiling navigation, and floor protection runs through dozens of customer accounts.
Backed by a two-year paint warranty and a six-month carpentry warranty, the team also participates in local events, including the Special Spaces Silent Auction and the Kane County fairgrounds home show. Free estimates, color consultations, and a BBB A+ rating round out an operation built on detailed proposals, named crews, and a process customers call thorough from quoting through final walk-through.
Updated: 06-05-2026
Multiple homeowners highlight the crew's willingness to go beyond the scope sheet. Vjosa Saliu watched Luis and Jose handle her house exterior with what she called professional, detailed, and respectful work. Eagles Crown described Ulysses's team trying "multiple times until they got it to match" when stucco color alignment proved difficult. Rana Janney's decision to paint her brick white at the last minute still resulted in a transformation she called incredible. These accounts suggest a pattern of adaptive problem-solving on exterior jobs.
-Review Snippet Sources: Google Reviews
Reviews repeatedly surface the same names in complementary roles. James Foster handles on-site foreman duties and estimates, Carla manages scheduling and communication, and Karl leads the sales process. On the crew side, Luis, Jose, Ulysses, and Angel appear across a dozen accounts. Charlotte Czarnecki described Tara visiting "every day during the project" for quality oversight. This layered structure lets customers identify exactly who handled each part of their job.
-Review Snippet Sources: Google Reviews
Several reviews describe combined scope projects. Anthony Faikus hired the company to patch drywall, paint, and install baseboard trim, calling the entire team "top notch." Mary Sue Dailey's upstairs project covered four bedrooms, three bathrooms, baseboards, drywall repair, and trim repair. Bridget Kunkel's interior and exterior job included drywall fixes alongside door and window painting. The pattern suggests drywall repair is treated as a standard add-on rather than a separate engagement.
-Review Snippet Sources: Google Reviews
Floor and furniture protection come up repeatedly. Mary Sue Dailey noted the crew "protected our wood floors and carpet really well" during a large upstairs project. Carrie VanGeertry's whole-house interior with cathedral ceilings was described as well done from start to finish. Jessica Majchrowski appreciated that painters were careful not to damage newly refinished floors. The cleanup standard also draws praise, with Julianne Jiles saying painters left areas "possibly cleaner than they were originally."
-Review Snippet Sources: Google Reviews
The response pattern suggests quick correction rather than dispute. Jessica Majchrowski reported that "anytime I pointed something out that wasn't quite right, it was fixed right away." Jessie Riederer noted minor concerns were resolved quickly on her garage exterior. James Jarka described a crew that "resolved any issues that we had to our satisfaction." On the negative side, one reviewer received no response at all, and the company's reply to a detailed complaint from Paul Weinstein redirected it as a case of mistaken identity.
-Review Snippet Sources: Google Reviews
Kelly R described 360 Painting handling the interior of an assisted living community, praising James, Carla, and onsite leader Ulyces for their work ethic and flexibility on what she called a big project. Rakhshaan Nasrullah-Ali hired the company for a commercial clinic repainting and noted Lewis and his team provided guidance on paint type and color selection. The website confirms commercial painting services for offices, retail, and business spaces.
-Review Snippet Sources: Google Reviews
The website explicitly states a two-year paint warranty and a six-month carpentry warranty. The BBB profile lists the company at an A+ rating, though it is not BBB accredited. Reviews do not mention warranty claims, suggesting either no issues arose or the warranty is relatively new. The free estimate process and end-of-project walk-through described by multiple reviewers function as built-in quality checkpoints before warranty terms begin.
-Verification Sources: Company Website, BBB Profile
Updated: 06-05-2026