CertaPro Painters of Cape Cod

About CertaPro Painters of Cape Cod

Joe and Kathy Hicinbothem founded CertaPro Painters of Cape Cod in 2009, building the franchise from their Barnstable headquarters to serve the entire Cape and Martha's Vineyard. When homeowners call or submit an estimate request, General Manager Mitch Sutton coordinates the response while Office Manager Linda Sutton handles scheduling. Customers meet with estimators like Mr. Butler, who one reviewer described as part of a "flawless" process from "estimate to Linda in the office to Josh and his crew."

The company specializes in interior and exterior residential painting, with particular expertise in vacation home maintenance, cedar shingle restoration, and Azek wood rot replacement. Commercial services include condo complexes, healthcare facilities, schools, and memory care communities.

The Hicinbothems and their team are fully licensed and insured with MA Home Improvement Contractor registration and EPA RRP Lead-Safe certification for pre-1978 homes. The company offers a 2-year workmanship warranty and EZ Pay financing with 12-month no-interest terms. They serve all 15 Cape Cod towns plus six Martha's Vineyard communities.

Q&A Based On What Customers Are Saying About CertaPro Painters of Cape Cod

Q: What happens when you first contact CertaPro Painters of Cape Cod for an estimate?

Customers describe a structured process starting with prompt response. One HomeAdvisor reviewer noted their experience was "flawless, from Mr. Butler with the estimate, to Linda in the office, to the final result with Josh and his crew." The team schedules on-site or virtual consultations, provides detailed written estimates, and walks through project specifics before any work begins.

-Review Snippet Sources: HomeAdvisor, Google Reviews

Q: How does CertaPro Painters of Cape Cod handle exterior prep work on Cape Cod homes?

Reviews consistently highlight thorough preparation as a standout practice. One Angi customer described their exterior as "scraped it down and sanded it virtually bare" before painting. The crew handles power washing, caulking, and protection of landscaping. One HomeAdvisor review noted they "protected our light fixtures and the shrub against the house before painting."

-Review Snippet Sources: Angi, HomeAdvisor

Q: Does CertaPro Painters of Cape Cod complete projects on schedule?

Multiple reviews mention efficient timelines. One HomeAdvisor customer reported a "crew of 5 gentlemen painted our house, trim, window boxes, bulkhead and performed quite a bit of carpentry work in a day and a half" when the estimate called for three to four days. Another Angi reviewer praised that "painters worked through the weekend to complete the job."

-Review Snippet Sources: HomeAdvisor, Angi

Q: How clean do CertaPro Painters of Cape Cod crews leave the worksite?

Cleanup receives frequent praise across platforms. One Angi reviewer described the crew as "Neat, clean...cleaned up every day" and called them the "BEST workers and painting job EVER." A HomeAdvisor customer stated there was "No mess was left behind" and that CertaPro was "the first contractor I didn't need to babysit."

-Review Snippet Sources: Angi, HomeAdvisor

Q: Does CertaPro Painters of Cape Cod honor their warranty when issues arise?

The company demonstrates accountability through their 2-year workmanship warranty. One HomeAdvisor customer shared "when there was some pealing a year later, they came to fix at no charge." An Angi review involving initial crew issues noted the owner "sent an entirely new crew to repair and fix as much as could be done" and provided additional work as courtesy.

-Review Snippet Sources: HomeAdvisor, Angi

Q: Can CertaPro Painters of Cape Cod handle wood rot and carpentry along with painting?

The company integrates light carpentry with painting projects. A BBB reviewer praised them for going "above and beyond in replacing all our rotted wood with Azek" while also repairing siding and trim. Reviews mention fascia, soffit, and siding repairs completed alongside painting without needing separate contractors.

-Review Snippet Sources: BBB, HomeAdvisor

Q: How does CertaPro Painters of Cape Cod handle commercial and multi-unit projects?

Commercial customers report positive experiences with larger projects. A BBB reviewer who used them on "two large memory communities one in 24 and one this year 25" stated they "can't say enough on the quality of work and the crews are great to work with." Another BBB review praised their work on a 21-unit building where crews went "above and beyond."

-Review Snippet Sources: BBB

Q: What went wrong in the negative reviews about CertaPro Painters of Cape Cod?

A Yelp reviewer complained about condo complex work including overspray and thin trim coverage. The owner responded professionally offering to address concerns directly. An earlier Angi complaint about crew quality resulted in the owner sending "an entirely new crew" and ensuring "original crew is no longer contracted by CertaPro Painters." The pattern shows accountability when problems occur.

-Review Snippet Sources: Yelp, Angi