CertaPro Painters of Cape Cod
Updated: 11-06-2025
About CertaPro Painters of Cape Cod
With over 200 five-star Google reviews and a 4.8-star rating, CertaPro Painters of Cape Cod has established itself as the Cape's go-to painting contractor through consistent execution and exceptional crew leadership. Owner Joe Hicinbothem personally guides estimates while wife Katherine manages operations from their Barnstable headquarters. Reviews consistently praise specific crew members: Adriano receiving mentions in eight separate reviews for his meticulous cabinet work, Alex (the "boss lady") leading complex exterior projects, and Jonathan managing communications so effectively that customers note they always knew exactly what was happening each day. The company transforms properties from Provincetown's 1860s Greek Revivals to modern memory care facilities across Martha's Vineyard.
Operating since 2008 with an A+ BBB rating, CertaPro Cape Cod distinguishes itself through reliability that customers find remarkable in the contracting world. Multiple reviews use phrases like "the first contractor I didn't need to babysit" and "showed up 15 minutes early every day." Their approach includes morning confirmation texts, daily progress photos, and protecting furniture with what one customer described as "four layers of protection." Projects range from $800 cabinet refreshes to multi-week commercial transformations, with crews often completing work ahead of schedule. The EPA Lead-Certified team handles specialized services including mahogany deck preservation, wood rot repair, and historic restoration work.
The fully licensed and insured company offers a two-year warranty on residential projects and provides 12-month no-interest financing that customers frequently praise. From their core service area spanning Barnstable to Provincetown, including all of Cape Cod and Martha's Vineyard, they've built a business primarily on word-of-mouth referrals. Reviews reveal a pattern of customers immediately booking additional projects after their first experience, with one noting they've used CertaPro "three different projects in the last couple of years" because the crew consistently delivers work that exceeds expectations.
Updated: 11-06-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Cape Cod
Q: Why do customers keep mentioning Adriano by name in CertaPro Painters of Cape Cod reviews?
Adriano appears in eight different reviews as the crew leader who transforms kitchens and handles complex interior projects. Customers specifically praise his approach to cabinet refinishing, with John P. calling him "professional, fastidious" while Amy Brown notes she "cannot say enough good things about Adriano and his painting crew." His consistent mentions suggest he's become synonymous with quality cabinet work at the company.
-Review Snippet Sources: Google Reviews, Yelp
Q: How does CertaPro Painters of Cape Cod handle the negative review about the condo complex painting?
While Robert S. gave a harsh one-star Yelp review citing overspray and poor trim work, the company's pattern with other negative feedback shows professional response. When Paul Duplessis reported initial crew problems, Jonathan the project manager immediately sent a second crew who "took great care with fixing the damage" and completed everything correctly. This accountability approach appears consistent across their operations.
-Review Snippet Sources: Yelp, Google Reviews
Q: What makes CertaPro Painters of Cape Cod different from other Cape Cod painting contractors?
Reviews repeatedly emphasize reliability as the key differentiator. Matt S. stated CertaPro was "the first contractor I didn't need to babysit, or wonder if they'd show up" while Ted Coleman noted crews arrived "15 minutes before they were scheduled to start" to ensure punctuality. Combined with their practice of completing projects faster than estimated, this reliability sets them apart.
-Review Snippet Sources: Google Reviews, BBB
Q: Does CertaPro Painters of Cape Cod really complete projects ahead of schedule as reviews claim?
Multiple reviews confirm this pattern. David Pashayan reported they "finished ahead of schedule," while Matt S.'s crew completed in "a day and a half" what was estimated at three to four days. Gerry Tellier noted they finished "a couple of days earlier than was anticipated." This consistent over-delivery on timelines appears to be standard practice rather than exceptional cases.
-Review Snippet Sources: Google Reviews
Q: How well does CertaPro Painters of Cape Cod protect homes during painting projects?
Protection and cleanliness receive extraordinary praise across reviews. Multiple customers state "no mess was left behind," while Marshall Trubow called them "tidy" and another reviewer mentioned "four layers of protection" on floors. Reviews consistently note crews protect furniture, light fixtures, and landscaping before starting work, then conduct thorough daily cleanups.
-Review Snippet Sources: Google Reviews
Q: What do customers say about CertaPro Painters of Cape Cod's communication throughout projects?
Communication emerges as a major strength, with Brian Eaton called an "exceptional communicator" who "kept me up to date every step of the process." Multiple reviews mention receiving morning confirmation texts, daily progress photos, and clear explanations of work being performed. Jonathan receives specific praise for maintaining "constant communication" and ensuring customers understand the entire process.
-Review Snippet Sources: Google Reviews
Q: Are they experienced with Cape Cod's coastal weather challenges?
Yes, reviews demonstrate extensive coastal experience. Albert Gentle specifically chose them for maintaining his "twenty year old Mahogany decking" against salt air exposure. When weather created issues, Maria Sullivan noted "the crew and project manager were on it and corrected the error" immediately. Their understanding of Cape Cod's unique environmental challenges shows in their specialized deck preservation and exterior work.
-Review Snippet Sources: Google Reviews
Q: Do their prices justify the quality according to CertaPro Painters of Cape Cod customers?
Customers consistently describe pricing as "fair," "reasonable," and "competitive" while emphasizing value. Edward Rankin stated their work was "absolutely worth what it cost" despite not being the cheapest option. The 12-month no-interest financing receives frequent positive mentions, making quality work accessible. Multiple customers note they continue using CertaPro despite having cheaper alternatives available.
-Review Snippet Sources: Google Reviews