Chooz Score Insights
Hands-On Leadership
Owner Gary Knight stays personally involved in every project from estimate to final walkthrough. The Chooz Score's owner engagement indicators are strong: Gary is mentioned by name in the majority of reviews and responds to customer feedback with personalized messages that reference specific project details, customer names, and even their pets. This level of attention is rare in the painting industry:
- Gary personally provides estimates, explains the process step-by-step, and checks in with clients daily during projects
- Customers consistently describe Gary's manner as professional, kind, and personable, building trust from the first meeting
"Gary gave a thorough estimate with photos that pointed out important touchup areas. He checked work done by the painting crew and was easily accessible for any questions throughout the process." - Candace B., Google Review
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Additional Questions Answered
Does Knight's Painting actually show up at 7 AM like customers mention?
Punctuality stands out across dozens of reviews. Debbie Klohr notes the "painting team arrived every morning promptly at 7" and multiple HomeAdvisor reviews confirm "showed up at 07:00 sharp on the first day of the project and did so every day thereafter." This consistency extends to project completion, with crews finishing on schedule or ahead of timeline.
Why do so many reviews mention Gary Knight's personal involvement at Knight's Painting?
Owner Gary Knight stays hands-on throughout projects rather than delegating entirely. Customers appreciate that "Gary himself came to the house, bid the job, and submitted an estimate" promptly. HomeAdvisor reviews note "Gary was often personally on the job to assess progress and to occasionally pitch in to assist on a task." His project managers handle daily operations while Gary maintains oversight and client relationships.
How does Knight's Painting handle the stucco repair work that New Mexico homes require?
Stucco repair appears in the majority of Knight's Painting reviews given the regional climate challenges. One HomeAdvisor customer with a 3,700 square foot home praised that "Gary Knight and his team did a magnificent job in painting our entire home and making many needed repairs to the underlying stucco." The crew addresses cracks, water damage, and deterioration before applying paint or elastomeric coatings.
What do customers say about crew leaders Bear and Eric Carnero at Knight's Painting?
The Carnero brothers receive specific praise across multiple reviews. One HomeAdvisor customer with two historic homes stated Bear and Eric "did an exemplary job" with "attention to detail, professionalism, and knowledge of the art of painting" that was "unmatched by any competitors." The review noted both homes (112 and 100 years old) now "sparkle like the day they were originally built."
Does Knight's Painting leave job sites clean after completing work?
Cleanup consistently earns praise in reviews. BuildZoom customers note crews "cleaned everything up at the end" and repeat customer reviews state Gary's team is "always on time, courteous and clean up beautifully" with "no mess left behind." Elizabeth Mcfadin's Google review mentions the crew "made sure they didn't miss anything, paid attention to every little detail."
Can Knight's Painting handle older historic homes that require special care?
Reviews demonstrate experience with century-old properties throughout Las Cruces. One customer trusted Knight's Painting with two homes (112 and 100 years old respectively), and BuildZoom reviews describe "extensive refinishing of 20 year-old exterior wood" where crews "HAND-sanded the wood, applied multiple coats of stain." Another project involved a 1910 Mesilla casita and a 24-year-old home requiring stucco restoration.
How does Knight's Painting respond when customers raise pricing concerns?
The single three-star Google review from T Boudin questioned pricing relative to materials and labor hours. While acknowledging the work quality was good, the customer felt costs were high. Gary Knight's response pattern across platforms shows professional acknowledgment rather than defensiveness. Most reviews counter this concern, with BuildZoom noting "very reasonable price" and HomeAdvisor stating "the price was very reasonable" for completed work.
Does Knight's Painting take on commercial projects beyond residential homes?
Commercial experience appears throughout Knight's Painting reviews. Projects include Allen's Theatres Telshore 12 (per Adam Gandy), Church of the Good Shepherd on Dona Ana Road, Las Cruces Church of God, Little Amigos Child Development Center daycare, and multiple HOA condo communities. Glenn M from BuildZoom notes as an HOA board member they "have hired them multiple times to paint and refresh our Condos" because "bids are reasonable" and "work is always satisfactory."
How Knight's Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Knight's Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Knight's Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.