Lowell's Painting
About Lowell's Painting Inc.
Finding a Rochester painting contractor who shows up on time, keeps your home clean throughout the project, and delivers exactly what the estimate promised can feel surprisingly elusive. Owner Lowell Smith founded Lowell's Painting Inc. in 1998, building a company around a simple premise. Every new hire undergoes a thorough background check, and each crew member is trained directly under Lowell to treat clients' homes with consistent care and respect.
The company handles residential and commercial painting across the greater Rochester area, with expertise in cabinet refinishing, historic home exteriors, deck staining, drywall repair, and Fine Paints of Europe applications for clients seeking premium finishes. Lowell guides color selection and estimates himself, walking homeowners through options before work begins, while his long-tenured crew handles projects ranging from single-room refreshes to complete commercial transformations.
BBB Accredited since 2018, the team is fully insured and Lowell holds an EPA Lead Certified Supervisor designation for work on pre-1978 homes. Lowell's Painting Inc. serves Rochester, Pittsford, Fairport, Mendon, Victor, and Canandaigua.
Updated: 02-26-2026
Q&A Based On What Customers Are Saying About Lowell's Painting Inc.
Q: Why do Lowell's Painting Inc. reviews so consistently mention crew punctuality?
Multiple customers independently cite punctuality as a defining feature. desadeen settles noted the crew was "punctual every day" across a full 6-day interior project, Peggy Priest described the team as "on time" throughout a multi-room job covering an in-law apartment, and Michelle Quiros confirmed the painters arrived "on time" and finished within the original estimate. This pattern holds across projects of different durations and types, pointing to a deliberate operational standard rather than occasional good fortune.
-Review Snippet Sources: Google Reviews
Q: What makes Lowell's Painting Inc.'s prep work so valued on exterior and historic home projects?
Susan N. singled out Travis and E.J. for "meticulous prep work" on her exterior project, while Roberta Zalkind used the same phrase describing preparation on a century-old home. doreen smethurst, reviewing an exterior project on a historic craftsman house, was confident the thoroughness of the prep meant she would "never have to paint again." Proper surface preparation is repeatedly credited as the reason results hold up on Rochester's most challenging older properties.
-Review Snippet Sources: Google Reviews
Q: How does Lowell's Painting Inc. handle kitchen cabinet refinishing from start to finish?
Cabinet consultations at Lowell's Painting Inc. allow customers to test samples before committing to a finish. Roberta Messimer changed course from staining to painting after working through options with crew members EJ, Travis, and Roy. Anita McLeod praised the "perfect paint and sheen match" on her kitchen cabinets, and Erica S. described the final wood cabinet result as "showroom" quality. Hardware removal and reinstallation are included in the cabinet service.
-Review Snippet Sources: Google Reviews
Q: Does Lowell's Painting Inc. handle whole-house staining, and how do customers describe the experience?
Carol Gray reported her exterior staining project was completed in 7 business days, noting the team was "personable" and "responsive" throughout. Michael Feinstein, whose home staining project required guidance on materials and approach, praised the crew for having "advised every step" of the process. Both reviews reflect the company's approach of maintaining communication on larger exterior jobs where material choices and weather timing require ongoing coordination with the homeowner.
-Review Snippet Sources: Google Reviews
Q: How does Lowell's Painting Inc.'s pricing hold up against what customers initially expect?
Reviews suggest pricing is perceived as strong value relative to quality delivered. Maurice Keefe, whose project combined exterior painting with stucco repair, carpentry, and window glazing, described the overall result as "highest quality at very reasonable price." Michelle Quiros confirmed her project came in "within estimate." No reviews in the 2-year dataset raise concerns about unexpected charges, suggesting estimates at Lowell's Painting Inc. accurately reflect actual project scope.
-Review Snippet Sources: Google Reviews
Q: Why do Lowell's Painting Inc. customers return for project after project over the years?
Long-term customer relationships are a recurring pattern at Lowell's Painting Inc. Joyce Sudak described hiring the team for multiple projects over many years, while Elizabeth Lay returned for an exterior project after a completed interior job. Andie colon, also a repeat customer across multiple engagements, called the team's "attention to detail second to none." Three confirmed repeat customers within 22 reviews suggests the consistency customers experience on one project carries them back for the next.
-Review Snippet Sources: Google Reviews
Q: Does Lowell's Painting Inc. take on complex multi-trade projects that extend beyond painting?
The company's range extends well beyond paint application. Maurice Keefe's project combined exterior painting with stucco repair, carpentry, and window glazing on a single job. Roslyn Goldman's project covered interior painting, cabinet refinishing, door painting, drywall repair, and water damage remediation together. Caitlin Brizee hired the crew for a complete pre-move-in whole-house paint alongside ongoing renovation touch-ups. For Rochester homeowners managing aging homes with layered needs, this breadth allows for a single coordinated project.
-Review Snippet Sources: Google Reviews
Q: Is Lowell's Painting Inc. licensed and registered in New York?
New York State does not require a state-level painting contractor license for painting contractors. Monroe County and Rochester do not impose a county-level Home Improvement Contractor license either. Lowell's Painting Inc. is incorporated as a Corporation in New York per BBB records (incorporated 2008). Owner Lowell Smith holds an EPA Lead Certified Supervisor designation for renovation work on homes built before 1978. The company has been BBB Accredited since November 2018.
-Verification Sources: NYS Division of Licensing Services (https://www.dos.ny.gov/licensing/index.html), BBB Business Profile (https://www.bbb.org/us/ny/rochester/profile/painting-contractors/lowells-painting-inc-0041-235994789), Company About Page (https://lowellspainting.com/about-lowells/)
Updated: 02-26-2026