Question 1

Q: How does Five Star Painting of Orland Park handle unexpected issues that come up during a project?

Accepted Answer

Customers describe a team that addresses discoveries fairly rather than inflating the bill. Ray noted that Alex "did not nickle and dime me and was very fair with the additional things that were discovered after the job started." Alanna Farinella confirmed the crew "completed everything plus a couple of additional items" beyond the original scope. This pattern of absorbing minor extras without surprise charges appears across multiple accounts.

Question 2

Q: What services does Five Star Painting of Orland Park bundle together on a single project?

Accepted Answer

The team regularly combines painting with prep work on a single visit. Alanna Farinella hired them for "interior painting, wallpaper removal, drywall repair" all in one project. Jin Yi Chong had the crew refresh "several rooms of our house" after moving in, combining interior painting with drywall repair. The GBP description also references cabinet refinishing and commercial drywall repair as companion services.

Question 3

Q: Who manages Five Star Painting of Orland Park projects from estimate through completion?

Accepted Answer

Alex serves as the primary point of contact from initial estimate through job completion. Alanna Farinella described how "from the original estimate to the finished job Alex was always responsive and helpful." Ray credited Alex for going "the extra mile to ensure the job was done to my satisfaction." On-site crews including Bobby, Ricky, Jordan, Eric, and Mike execute the work while Alex coordinates scheduling and client communication.

Question 4

Q: What do customers say about the professionalism of the painting crews?

Accepted Answer

Crew professionalism is the most frequently mentioned theme across reviews. Jin Yi Chong described the team as "very professional from the start to the end, taking great pride in every part of the work they do." Ray called them a "very professional team." Alanna Farinella noted they "did a great job and were a pleasure to work with." Linda Kim highlighted the crew's willingness to get the job done quickly while delivering walls that look "fabulous."

Question 5

Q: Does Five Star Painting of Orland Park offer commercial painting services?

Accepted Answer

The company handles both residential and commercial painting. Their GBP description references "professional residential painting and commercial painting services" including "commercial drywall repair." The website lists commercial painting for offices, medical facilities, education centers, gyms, hospitality venues, property management, and industrial spaces. Cabinet door replacement and refacing are also offered for commercial clients.

Question 6

Q: How does Five Star Painting of Orland Park protect its customers after the work is finished?

Accepted Answer

Every residential and commercial project carries a two-year warranty on workmanship. The company also operates under the Neighborly Done Right Promise , which commits to performing services in a professional manner consistent with industry standards. The website confirms the team is "bonded and insured" and assigns a dedicated project manager to every job for accountability throughout the process.

Question 7

Q: What is the current status of Five Star Painting of Orland Park's Illinois business registration?

Accepted Answer

The Illinois Secretary of State records show the original LLC filing for "Five Star Painting of Orland Park" (File No. 05544882) under registered agent Brian Ammerman with an effective date of 12-16-2015. That entity's status is listed as Involuntary Dissolution . The franchise continues to operate under the Five Star Painting (Neighborly) brand. Customers should verify the current operating entity directly with the company.

Question 8

How Five Star Painting of Orland Park Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Five Star Painting of Orland Park performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Five Star Painting of Orland Park’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Five Star Painting of Orland Park

About Five Star Painting of Orland Park

Q&A Based On What Customers Are Saying About Five Star Painting of Orland Park