About Five Star Painting of Orland Park
Five Star Painting of Orland Park has served homeowners and businesses across the south and southwest Chicago suburbs since 2015 as part of the Neighborly family of home service brands. Customers across Orland Park, Homer Glen, Lemont, Downers Grove, and Burr Ridge turn to the team for interior and exterior residential painting, cabinet refinishing, wallpaper removal, drywall repair, pressure washing, and commercial painting for offices, medical facilities, and hospitality spaces.
Project manager Alex coordinates estimates through completion, while crew members Bobby, Ricky, Jordan, Eric, and Mike handle on-site work. Reviewers highlight the team's willingness to address additional items discovered mid-project without inflating costs, and their habit of cleaning up thoroughly at the end of each work day. The company backs every residential and commercial project with a two-year warranty and the Neighborly Done Right Promise, and offers free on-site estimates with no hidden fees.
Updated: 06-19-2026
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Additional Questions Answered
How does Five Star Painting of Orland Park handle unexpected issues that come up during a project?
Customers describe a team that addresses discoveries fairly rather than inflating the bill. Ray noted that Alex "did not nickle and dime me and was very fair with the additional things that were discovered after the job started." Alanna Farinella confirmed the crew "completed everything plus a couple of additional items" beyond the original scope. This pattern of absorbing minor extras without surprise charges appears across multiple accounts.
What services does Five Star Painting of Orland Park bundle together on a single project?
The team regularly combines painting with prep work on a single visit. Alanna Farinella hired them for "interior painting, wallpaper removal, drywall repair" all in one project. Jin Yi Chong had the crew refresh "several rooms of our house" after moving in, combining interior painting with drywall repair. The GBP description also references cabinet refinishing and commercial drywall repair as companion services.
Who manages Five Star Painting of Orland Park projects from estimate through completion?
Alex serves as the primary point of contact from initial estimate through job completion. Alanna Farinella described how "from the original estimate to the finished job Alex was always responsive and helpful." Ray credited Alex for going "the extra mile to ensure the job was done to my satisfaction." On-site crews including Bobby, Ricky, Jordan, Eric, and Mike execute the work while Alex coordinates scheduling and client communication.
What do customers say about the professionalism of the painting crews?
Crew professionalism is the most frequently mentioned theme across reviews. Jin Yi Chong described the team as "very professional from the start to the end, taking great pride in every part of the work they do." Ray called them a "very professional team." Alanna Farinella noted they "did a great job and were a pleasure to work with." Linda Kim highlighted the crew's willingness to get the job done quickly while delivering walls that look "fabulous."
Does Five Star Painting of Orland Park offer commercial painting services?
The company handles both residential and commercial painting. Their GBP description references "professional residential painting and commercial painting services" including "commercial drywall repair." The website lists commercial painting for offices, medical facilities, education centers, gyms, hospitality venues, property management, and industrial spaces. Cabinet door replacement and refacing are also offered for commercial clients.
How does Five Star Painting of Orland Park protect its customers after the work is finished?
Every residential and commercial project carries a two-year warranty on workmanship. The company also operates under the Neighborly Done Right Promise, which commits to performing services in a professional manner consistent with industry standards. The website confirms the team is "bonded and insured" and assigns a dedicated project manager to every job for accountability throughout the process.
What is the current status of Five Star Painting of Orland Park's Illinois business registration?
The Illinois Secretary of State records show the original LLC filing for "Five Star Painting of Orland Park" (File No. 05544882) under registered agent Brian Ammerman with an effective date of 12-16-2015. That entity's status is listed as Involuntary Dissolution. The franchise continues to operate under the Five Star Painting (Neighborly) brand. Customers should verify the current operating entity directly with the company.
-Verification Sources: Illinois Secretary of State Business Search