Ortolani and Sons Painting
About Ortolani & Sons Painting
Founded in 1991, Ortolani & Sons Painting has spent over three decades building a reputation across the greater Lowell area and Merrimack Valley region of Massachusetts. Owner Chris Ortolani and his son Bob operate as a dedicated father-son team, with Chris personally present on every job site from the initial estimate through final walk-through.
The company specializes in interior and exterior residential painting, with particular expertise in wood rot repair, finish carpentry, deck staining, and pressure washing. Projects range from single-room refreshes to complete exterior transformations of multi-story colonials. Reviews consistently highlight their thorough preparation work and willingness to address issues discovered beyond the original scope, from rotted trim replacement to window re-glazing.
Based in North Billerica, Ortolani & Sons serves communities throughout Massachusetts and Southern New Hampshire. The team holds an active Massachusetts Home Improvement Contractor license and offers a one-year warranty on all work at no additional charge. Chris follows a single-job approach, returning daily until each project reaches completion rather than juggling multiple customers simultaneously.
Updated: 01-11-2026
Q&A Based On What Customers Are Saying About Ortolani & Sons Painting
Q: Does Ortolani & Sons Painting show up on time and maintain communication throughout projects?
Punctuality and communication appear consistently across reviews. Stephanie W. notes that "Chris kept me updated and was always available to answer my questions." Maria H. describes how they "kept us up-to-date and gave us daily reports." The company operates on a single-job basis, meaning they return daily until completion rather than splitting time between multiple projects.
-Review Snippet Sources: Angi
Q: What makes Ortolani & Sons Painting's preparation work stand out?
Customers frequently praise the thorough prep work before painting begins. Stephanie W. specifically mentions "the prep work was very thorough" while Brian O. states it was "clear from the outset that these guys were skilled craftsmen." The process typically includes power washing, scraping, sanding, priming, and addressing any surface issues before paint application.
-Review Snippet Sources: Angi
Q: Is Ortolani & Sons Painting's pricing fair for the work provided?
Multiple reviews address value and pricing positively. Ken F. describes the experience as "timely, honest, and fair price." Maria H. notes "the price was quite competitive and worth every penny." David T., whose project totaled $6,000, states they "received excellent value" given the extensive painting and carpentry work completed.
-Review Snippet Sources: Angi
Q: Why do customers mention that Ortolani & Sons Painting goes "above and beyond"?
This phrase appears repeatedly because Chris and Bob address issues beyond the original scope. Jillian M. describes them "going above and beyond, replacing a doorknob that needed fixing and replacing all outlet covers without asking." Karen W. similarly notes they "went above and beyond the scope with excellent attention to detail." The pattern shows proactive problem-solving rather than limiting work to only what was quoted.
-Review Snippet Sources: Angi
Q: What is it like working with the father-son team at Ortolani & Sons Painting?
The father-son dynamic receives consistent praise. Chuck Y. describes them simply as "just great people and hard workers" who he would "hire again in a second." Stephen M. offers particularly high praise, stating "the excellence of their work was only exceeded by their attitude, helpfulness, patience and good humor." Chris handles estimates and client communication while both work on job sites together.
-Review Snippet Sources: Angi
Q: Does Ortolani & Sons Painting work on challenging older homes requiring extensive repairs?
Yes, older homes with significant repair needs are within their expertise. David T., whose family was in the painting business, observed "the same level of care, skill, and meticulous attention to detail" that professional painters bring to challenging projects. George B. notes they "worked continuously except for weather, kept a clean work area" on his older expanded cape requiring three separate paint colors.
-Review Snippet Sources: Angi
Q: Do customers return to Ortolani & Sons Painting for future projects?
Repeat customers appear in the reviews. Deborah G. states this was "the second time we hired Ortolani & Sons" adding "always excellent customer service and a job well done." Matt O. similarly notes "this is the second time I've hired Chris" and that he "highly recommend him." David T. mentions recommending the company to friends in both Massachusetts and New Hampshire.
-Review Snippet Sources: Angi
Updated: 01-11-2026