Question 1

Q: What happens during the first visit from Keller Custom Painting, and how detailed is the initial estimate?

Accepted Answer

Customers describe a salesperson who walks through every concern before quoting. Patricia Martinez noted the representative addressed all questions thoroughly and explained the full process in advance. Ray Powers received a detailed scope covering exterior trim painting, deck staining, crown moulding installation, and powerwashing, all quoted up front with no surprise add-ons.

Question 2

Q: How does the Keller crew handle prep work before any paint goes on?

Accepted Answer

Several homeowners highlight sanding, patching, and wood repair as standard steps. Mark White shared that the team went beyond expectations completing wood siding repairs before priming. Bradley B. described thorough sanding and patching across the entire house exterior. Janis Finney confirmed everything was power washed and some rotted wood was replaced before a single coat went on.

Question 3

Q: What do customers say about the on-site crews and named team members?

Accepted Answer

Crew names come up repeatedly. Mike Freeman praised Mike and Jason for exceeding expectations on interior and door painting. Louie Arreola highlighted Troy and his crew for professionalism and thorough cleanup. Theresa Davis thanked Kristen and Dave for customer service and attention to detail. Melissa Golombeski called Troy amazing for cabinet and door work.

Question 4

Q: How does the team manage cleanup and daily site condition during multi-day projects?

Accepted Answer

Reviewers consistently mention daily cleanup as a standout. Steve Petruska noted that during a three-week project, the crew packed up equipment every afternoon so thoroughly you would never know work was in progress. bfinkel Finkel confirmed crews cleaned up at the end of each day. Rick Covert and Bob McArthur both described the site as spotless upon completion.

Question 5

Q: What is the experience like for customers who run into issues or need adjustments mid-project?

Accepted Answer

Jon Wegher described needing four return visits but praised Keller for standing behind their work and making things right without hassle. Anna Lyle had to change paint colors after the job started and said the team made sure she was happy with the new choice. Nina Iafrate appreciated that all her questions were answered from the beginning as a first-time homeowner.

Question 6

Q: How do commercial and multi-unit clients describe working with Keller?

Accepted Answer

Nicholas Castano praised the apartment common-area hallway project, noting the team recommended a more durable paint for high-traffic areas. Anne Vinstra described a large church interior project completed on schedule with excellent attention to detail and communication. The company serves commercial offices, industrial facilities, and religious buildings in addition to residential work.

Question 7

Q: What is the pricing and value perception among Keller customers?

Accepted Answer

Multiple reviewers describe pricing as competitive and transparent. Karen Hansen noted her quote was the cheapest of three she obtained. Bob McArthur called pricing fair. Janis Finney acknowledged the price was higher than competitors but said superior paint products and a longer warranty justified the difference. bfinkel Finkel described pricing as competitive and transparent.

Question 8

Q: What is the licensing and business registration status of Keller Custom Painting?

Accepted Answer

Michigan eliminated its state painting license requirement in 2019. Keller Painting, LLC has been registered as a Michigan LLC since November 2008 and holds an A rating with the Better Business Bureau. The company claims fully licensed and insured status across its website and directory listings and holds EPA Lead-Safe certification for work involving older homes.

Question 9

How Keller Custom Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Keller Custom Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Keller Custom Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Keller Custom Painting

About Keller Custom Painting

Q&A Based On What Customers Are Saying About Keller Custom Painting