Chooz Score Insights
At the time we analyzed Improovy Painters Chicago, the company held a Chooz Score of 86.2%. Its website states that its painters carry general liability and workers compensation insurance, and several of the reviews we analyzed describe a crew returning within a day to correct spots flagged after the job. The company has painted in Chicago for about seven years and is registered in Illinois as IL Business Entity No. 73032083. It works from an office on North Greenview Avenue under CEO Carr Lanphier, with a service area reaching across the city and into the surrounding suburbs. Across its review profiles, the company held over 370 Google reviews with a 4.9-star rating, along with 4.6 stars on Yelp across 50 reviews and 100% recommended on Facebook, where only three reviews have been posted. A 4.9 average at more than 370 reviews is uncommon at that volume, and the Yelp rating sits only a step below it. Owner replies appear under more than 40 of the reviews we analyzed, each written to the specific reviewer and naming the painters who did the work. Reviewers describe a similar sequence from job to job, a quote handled by Carr, a named crew on site, and a walkthrough at the end. The same painters, Jorge, Oscar, BJ, Luis, and Nelson, are named in reviews spread across two years. We found at least four reviewers describing a second or third project with the company. The main recurring criticisms concern estimate scope and exterior staining, which we cover below. "The entire process from quote to completion was seamless. Petar, Viktor, and Luis were on time, clean, and very fast. The crew was very well prepared with all the information and notes from the quote walkthrough." - Chuck P., Google Review
Advice For Future Customers
Several reviewers describe quotes prepared from photos, and one reports finishing work added once the crew arrived, so it is worth asking for optional items such as extra coats to be priced up front. Reviewers who flagged small issues at the final walkthrough describe the crew returning within a day, and the company cites a 30-day touch-up window in its replies, so walk the job carefully before signing off. One exterior staining review describes several crews without a lasting fix. Ask them directly: "Will the painters on my project be Improovy employees or a subcontracted crew?" "Improovy subcontracting is hit or miss. They did a fine job with one project, but when I hired them again to stain a deck and fence the results were not great." - Steve C., Google Review
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Additional Questions Answered
What does Improovy Painters Chicago focus on during its interior painting projects?
Improovy Painters Chicago focuses on precise, detail-driven finish work on every interior project. Reviewers describe painters who hold themselves to a high standard and double-check the results. Susan Gabel wrote, "I have a level of perfectionism, and he matched this in his attention to detail." maryann Sprinkle-Walker recalled that she "felt comfortable asking him for his professional opinion on color choices for the dining room." That care shows up room by room.
How does Improovy Painters Chicago handle communication from quote to completion?
Improovy Painters Chicago handles communication with a smooth, guided process and steady updates at every stage. Clients often say the experience felt organized from the first call onward. Chuck Porcelli wrote that "The entire process from quote to completion was seamless." Adam Jacobs was "particularly pleased with the communication with all of the team in the process." A dedicated project manager stays in touch throughout the job.
How does Improovy Painters Chicago protect a home before and during painting?
Improovy Painters Chicago protects a home by covering furniture and floors before work starts and keeping surfaces shielded throughout. William Luttrell recalled a crew that "covered our furniture, hung plastic all around so paint wouldn’t get where it shouldn’t be". Anne Beall pointed to the payoff, noting "There was not one drop of paint on the floors after they left." Careful prep is a recurring theme in Chicago reviews.
Does Improovy Painters Chicago arrive on time and finish on schedule?
Yes, homeowners regularly report that Improovy Painters Chicago arrives on time and wraps up when promised. Kathleen Kelly-Coyne wrote that the team "showed up on time every day, were neat, professional, and very efficient throughout the project", and that "everything was completed on schedule as promised." Punctual starts and dependable timelines come through across many of the company’s five-star reviews from Chicago clients.
Do customers return to Improovy Painters Chicago for repeat painting projects?
Yes, plenty of customers return to Improovy Painters Chicago for more work. Repeat business appears throughout the reviews. Nancy shared, "This is our third time using Improovy." Lulu Zhang wrote that she "hired them for a second job a year later and had a great experience again." Several others mention booking upcoming projects, which points to steady loyalty among Chicago homeowners.
How does Improovy Painters Chicago help homeowners pick the right colors?
Improovy Painters Chicago helps homeowners pick colors through on-site guidance and a complimentary virtual consultation with a Sherwin Williams design expert. Painters also weigh in with practical suggestions. Caitlin Nugent noted that her painter "also helped us pick the best colors to get the most bang for our buck." That kind of hands-on color help makes choosing a palette far less stressful for busy homeowners.
Can Improovy Painters Chicago handle drywall repair and water damage repainting?
Yes, Improovy Painters Chicago handles drywall repair and repainting after water damage. Olivia Kohlenberger wrote, "We hired them to repair and repaint after a pipe leak." and added "You would never know there had been any damage in the first place." Megan Nubel had them "fix some drywall and paint our bathrooms and guest room." These repair-and-repaint jobs are a common request in the reviews.
How is Improovy Painters Chicago registered and where does it operate?
Improovy Painters Chicago operates as a registered Illinois business entity and runs its painting service from the Wicker Park area of Chicago. Its business entity filing is on record with the Illinois Secretary of State, where anyone can look up the official listing. The company serves homeowners across Chicago and the surrounding Cook County neighborhoods from its Greenview Avenue location.
-Verification Sources: Illinois Secretary of State Business Entity records
How Improovy Painters Chicago Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Improovy Painters Chicago performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Improovy Painters Chicago’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.