Chooz Score Insights
At the time we analyzed Castle Painting and Carpentry, the company held over 100 Google reviews with a 4.9-star rating, along with 3.6 stars on Yelp across over 25 reviews and 80% recommended on Facebook across over 20 reviews. The Google rating is strong and rests on a large volume of reviews, while the Yelp profile runs well below it, the one platform where the ratings diverge. The company earned a Chooz Score of 83.7%. It has operated for more than three decades across Plainfield, Naperville, and the nearby Chicagoland suburbs, and is registered as an Illinois business entity. Owner Rick Castle runs many of the estimates himself, and the painters and carpenters are W-2 employees rather than subcontractors. Daily cleanup and prep are the qualities reviewers return to most, describing crews that covered furniture, swept up each evening, and replaced rotted wood before paint went on. The same names recur across the reviews we read, owner Rick Castle on estimates and foremen like Brian, Jose, and Steve. We found at least fifteen reviewers describing a second, third, or decades-long history with the company. Stable, named crews paired with that many repeat hires point to a continuity most painting contractors cannot show. The main criticism in the reviews we analyzed concerns workmanship, which we cover below. "What I appreciate about Castle Painting is that they will also repair wood or caulk when needed before completing painting projects. Their work is impeccable; I have never noticed drips or needed to clean up anything (and I am very particular about drips!)" - Maureen N., Google Review
Advice For Future Customers
Many reviewers with cedar siding or rotted trim point to the value of having Castle's own carpenters replace and repair wood before any paint or stain goes on, so if your home needs that work, confirm the carpentry scope up front. The criticisms noted above were not resolved and drew no reply from the company. Ask them directly: "If the finished work has a problem, what is your process for coming back to correct it?" "Had some wood trim and siding repaired and replaced- Castle workmanship was so bad, I had to have 1/3 of the work removed and replaced by someone else. Siding was installed up to 3" out of level and had to be reinstalled." - Peter C., Google Review (no owner reply)
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Additional Questions Answered
What makes Castle Painting and Carpentry a good fit for cedar siding homes?
Cedar siding is one of the company's strongest areas, because the crews repair and restain the wood as part of the same exterior job rather than painting over trouble. Amy Wilson, whose cedar needed repair and new stain, said "Their work was meticulous." Brian Graziano had siding repaired and stained and reported that "Our house looks brand new again." The finish holds up because the surface underneath is sound.
How does Castle Painting and Carpentry handle kitchen cabinet painting and refinishing?
Cabinet work is a regular part of what the crews do, from repainting tired cabinets to matching new custom pieces against older ones. Sharon Saunders had cherry cabinets painted white and said "They are beautiful", adding that friends came by to see them. Wendy Harrison put it plainly, noting "The cabinets look beyond wonderful". Homeowners describe a finish that reads as new rather than repainted.
Does Castle Painting and Carpentry do carpentry repairs along with the painting?
Yes. Carpentry runs alongside the painting on most exterior jobs, which is part of why people hire the company. Amy Wilson valued having one team for everything, saying "It was so nice to have both the carpentry and the staining done by the same company." Mary Browning had rotted wood repaired, and "the carpenter came up with a solution so that this wouldn’t happen again". Repairs come first, then paint.
Why do so many homeowners hire Castle Painting and Carpentry more than once?
Repeat business is one of the clearest patterns in the reviews, with many households returning for project after project. Dana B wrote that "Castle has truly become my go-to for all painting projects". Maureen Novak noted "We have used Castle Painting for at least 7 years", and Ellie Martin opened with "This is our third experience with Castle Painting". People return because the work and the crews stay consistent.
What is the crew like when Castle Painting and Carpentry is on site?
Homeowners describe a tidy, punctual crew that respects the house. Lynn Ezerski summed up a common experience, saying the team "Showed up on time, cleaned everything up at the end". Kathleen Murray pointed to their "reliability, detailed work, and fastidious cleanup each day". Daily cleanup and steady communication come up again and again, so the disruption of a paint job tends to feel manageable.
Can Castle Painting and Carpentry refinish and stain interior staircases and railings?
Yes. Staircase refinishing and wood staining are a recurring request, and the results draw detailed praise. Lauren Cahill described "beautifully stained stairs that perfectly match my style" after her entryway was transformed. Joanne Gresh kept it short, saying "They did a fantastic job on our stairs." Along with railings and balusters, this finish carpentry sits comfortably beside the company's painting work.
Is Castle Painting and Carpentry priced fairly compared with other painting companies?
Castle Painting and Carpentry is regularly described as fairly priced, usually alongside comments about quality rather than lowest cost. Bradley Denyes chose the company after comparing quotes and said they "Did a great job at a better price than competitors." K Ketelhut described the experience simply as "Professional, reasonably priced". Several homeowners note the value comes from durable work, not corner cutting, which is why they hire again.
Is Castle Painting and Carpentry a registered business in the State of Illinois?
Yes. Castle Painting and Carpentry operates as a business entity registered in the State of Illinois. That registration means the company is recognized by the state to conduct business under its own name, which gives homeowners a public record tied to the same company they hire for painting and carpentry projects throughout the western Chicagoland suburbs.
-Verification Sources: Illinois Secretary of State
How Castle Painting and Carpentry Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Castle Painting and Carpentry performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Castle Painting and Carpentry’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.