Chooz Score Insights
Customers Keep Coming Back
Customers consistently mention the same thing: once they hire George Apap Painting, they don't look elsewhere. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, or even 4th projects over several years:
- Pat Murphy has "used them many times" over the years, and Janice Sabellico has hired them "over 4 times" for varying projects
- Davina returned for a third time, M Smitty called back for a second project, and Linda Press calls them her "go-to business" for painting needs
"This was not the first job they did for us and definitely won't be the last! DJ and Frank were awesome." - Danielle D., Google Review
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Additional Questions Answered
What do customers say about the cabinet painting work at Apap Painting & Renovations?
Homeowners describe cabinet projects that transform dated kitchens into something that looks brand new. Steven Gruber praised the team from Rob (estimator) to Leah (project manager) to DJ (cabinet painter in charge) and Frank, saying they all took the project like it was their own home. Rich M. on Yelp noted that within three days the cabinet boxes were sanded, primed, and painted, with doors back and installed within a week. Soy L. called Frank's sanding and resealing neat and professional at a reasonable price.
How do Apap Painting crews handle professionalism and job site cleanliness?
Cleanliness and professionalism come up in nearly every positive review. Roxy NYC described Leon and his team's work as PERFECT. No wasting time, no tardiness, no messes. CLEAN CLEAN CLEAN. Karen Liebowitz noted the crew was professional, clean, detail-oriented, and very accommodating throughout the entire process. cindy fitzsimmons added that everything was cleaned up for the next day after each session.
How does Apap Painting & Renovations manage communication during projects?
Several customers highlight strong communication at every stage. Angela Macchia described a seamless experience from the first phone call to final walk through, calling every employee fantastic. Dennis praised the process beginning with Joe the estimator, noting that project coordinator Liz answered all questions and responded with answers immediately. John F. on Yelp valued the typed estimate that was easy to understand, given point by point.
What types of non-painting services do customers hire Apap for?
Beyond painting, the company gets strong reviews for drywall repair, concrete coatings, carpentry, and soft washing. J M praised impressive sheetrock work after a fire sprinkler replacement left many holes. Dan Budd was thrilled with his new garage floor coating, and paul osullivan loved his workshop floor with custom colors. Marilee Collins had deck boards replaced with composite material in a single day alongside interior painting. Laurie Spens described a whole-house soft washing that left her home sparkling.
How does Apap handle situations when something goes wrong on a project?
Negative reviews reveal a mixed record. John Cerino described George and the team making his family feel like a priority from day one during a stressful water damage restoration. However, Angela Accomando reported a deck railing installation that was not properly evaluated, with the crew claiming full replacement was needed while a second contractor confirmed the rot was minor. Ronald Lawrence described a flooring subcontractor issue where the work fell short of promises.
What are customers saying about the specific crew members at Apap Painting?
Reviewers frequently name individual crew members with high praise. Leon appears in the most reviews, with customers describing his crews as organized, clean, and efficient. DJ and Frank are the go-to cabinet painting specialists. Karol is praised for being very responsible and frequently on-site to oversee the work and quality control. Jose is called wonderful, professional, on time, courteous, meticulous by Pat Murphy. Gary, Rob, and Joe handle estimating while Liz, Leah, and Anika manage projects.
What is the licensing and business registration status of George Apap, Inc.?
The company operates as George Apap, Inc., a Domestic Business Corporation registered with the New York Department of State (DOS ID 625560) with an initial filing date of 05/05/1980. The entity is in active status with a current statement. Putnam County Consumer Affairs lists the company as a registered contractor (#51543) with an expiration date of 1/31/2027 for painting, pressure washing, and general carpentry services.
-Verification Sources: NY Department of State, Putnam County Consumer Affairs