Chooz Score Insights
Hire Them Again, No Questions Asked
People don't hire Jung once and move on. They come back. Read down the reviews and you'll spot the same customers on their second, third, even their tenth project, calling the crew back every couple of years for touch-ups or the next room. That kind of return rate is what the Chooz Score's customer retention indicators reward, and Jung sits comfortably in the top band for it.
The names behind those return visits matter. Owner Bob Jung tends to meet homeowners himself, and repeat clients ask for the same leads by name, Beto and Jose on the crews, Todd managing the project, Kaitlyn helping with color. Joel Weinberger has leaned on the company for years, from full house repaints to the small touch-ups most painters never circle back for.
"We have trusted Jung Painters for many years from full house painting to touch-ups every couple years." - Joel W., Google Review
The Reviews Speak for Themselves
The owner still answers his reviews by name, and there are a lot of them to get through. The last time we ran our Chooz Score analysis, Jung carried a flat 5.0-star rating across over 500 Google reviews, with a reply on roughly nineteen of every twenty. In two full years of reviews, not a single month went by without one.
The recognition tracks with the reviews. Jung has been named the Naperville Area Chamber's Small Business of the Year, earned repeat Best Pick honors, and been featured locally for two decades of serving Naperville since 2004, backed by a registered Illinois business record. Altogether it earned Jung Family Painting a Chooz Score of 91.1%, among the strongest we see.
"I'm typically a pretty tough grader when it comes to work done. Must say - Jung Family Painting exceeded my expectations." - Mark W., Google Review
A 90-Day Guarantee in Writing
Most painters won't put a redo promise in writing. Jung does. The company guarantees its work and will come back to redo any issue within the first 90 days, which turns the usual after-the-job worry into something closer to a checklist. In practice the crews try to make that promise moot, doing a walkthrough at the end and returning once the paint or stain has cured to catch anything that needs a touch-up.
Eddie Curley saw it firsthand on a large multi-level deck that ran the length of his home, a two-day oil-stain job complicated by more than 250 metal spindles to work around. Not a drop landed where it shouldn't have, and the team still came back after everything dried to look for touch-ups.
"There was not a drop of stain on any of the spindles and the railings and deck surface were flawless. After the project was completed and dried, they returned to see if there were any areas requiring touch up." - Eddie C., Google Review
Questions to Ask Jung Family Painting
Understanding the Quote
Jung's reviews lean heavily toward value for the money, but the company isn't the budget option, and a couple of price shoppers have said so directly. One homeowner who collected four bids found Jung came in more than 25% above the rest, and that review went unanswered. The premium usually reflects the crew size, the written guarantee, and a five-star track record built over hundreds of reviews, but it's worth understanding before you sign. Ask them directly: "Can you walk me through what's included in the quote, and what accounts for the price compared to a lower bid?"
"I received 4 quotes for my painting project, and jung family painting was by far the highest. And not by a small amount, they were over 25% higher." - John P., Yelp Review (no owner reply)
Find out more about how we Jung Family Painting
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What is the estimate process like when hiring Jung Family Painting?
The estimate starts with a visit to your home, where the crew reviews the space and walks you through options before pricing the work. Homeowners point to a smooth start, with Kathy Sullivan noting the "flexibility with the initial estimate appointment, the very thorough estimate" that set the tone. You receive a clear, no obligation quote covering the rooms and surfaces involved so you know what to expect.
How does Jung Family Painting prepare a home before painting begins?
Preparation comes first, before any paint is opened. Craig C watched the crew work so that "every surface was carefully prepped, every edge was clean", and described how "They protected floors, taped edges with precision, repaired small imperfections". That groundwork protects your home and gives the finish a clean base, which is why so many homeowners point to the prep as the part that stood out.
Does Jung Family Painting show up on time with a full crew?
Yes, a large crew arrives on schedule and works efficiently through the day. George M. described how "Their large crew was punctual and efficient", and Russ van der Werf added that "They arrived exactly when promised". The size of the team lets bigger jobs move quickly, and many homeowners mention projects finishing in a single day without the work feeling rushed.
What is interior painting with Jung Family Painting like for homeowners?
Interior work covers walls, ceilings, trim, and detailed rooms, handled by painters who keep the space tidy. Reed Pence, whose living room had a nine foot coved ceiling, said "The painters were responsive, communicated well, were very neat" and called the room completely transformed. From bedrooms to whole floors, homeowners describe careful work and clean lines that leave a house feeling brand new.
Can Jung Family Painting handle exterior, deck, and door projects?
Yes, the crew paints siding, decks, and doors along with full exterior projects. Gail Sacranie, whose home included the exterior, deck, and a refinished front door, said the crew was "meticulous with the prepping and painting and left the work site clean and tidy at the end of each day". Weather resistant coatings and careful prep help these outdoor finishes hold up through Naperville seasons.
How thorough is Jung Family Painting with cleanup and final results?
Cleanup and protecting the home get the same care as the painting itself. Diane Sellinger, whose four person crew finished in twelve hours, said "They protected everything so well, did absolutely beautiful work and cleaned up to perfection before they departed". Homeowners often describe covered floors and furniture during the work and a tidy space afterward, with a final walkthrough to catch any last detail.
Do customers return to Jung Family Painting for more than one project?
Yes, many households bring the crew back over the years. Kyle Ray shared that "This is our second time using Jung Family Painting", while Debra K. wrote that "We have used their services for years". Repeat projects show up across the reviews, from second and third jobs to families who return whenever a new room or exterior needs attention.
Is Jung Family Painting registered as a business in Illinois?
Yes, Jung Family Painting operates as a registered Illinois business entity, filed with the Illinois Secretary of State under entity number 71789802. The company is based at 1109 E Bailey Rd in Naperville and serves homeowners and businesses across the surrounding communities. Illinois sets no state level painting license, so the registered entity is the primary public record on file for the company.
-Verification Sources: Illinois Secretary of State
How Jung Family Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Jung Family Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Jung Family Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.