Question 1

Q: Why do so many customers return to CertaPro Painters of Rockland County for multiple projects?

Accepted Answer

The pattern of repeat business stands out across reviews. Brian Quail describes using them for "the 3rd time" while Samantha P. mentions a relationship spanning "years." Marc Greenberg has hired them "several times" for different projects. This retention rate suggests consistent delivery that builds lasting trust rather than one-time transactions.

Question 2

Q: How does CertaPro Painters of Rockland County handle historic and Victorian homes?

Accepted Answer

Reviews reveal particular expertise with older properties. LanceM describes a Victorian project requiring "5 different colors" executed with precision, while Kacy Muir trusted them with a "200-year-old home" restoration. The company's EPA lead-safe certification becomes essential for these pre-1978 properties where proper preparation prevents hazardous exposure.

Question 3

Q: What do customers say about crew leader Raul at CertaPro Painters of Rockland County?

Accepted Answer

Raul emerges as a standout across multiple reviews. Mary Smith praises his crew's work ethic, Madeline Steccato describes him as "professional" and "neat," and Denis Noonan highlights his attention to detail. Jeffry Horowitz notes the crew was "always on time" under Raul's leadership. The consistency of these mentions suggests reliable crew assignment rather than rotating personnel.

Question 4

Q: Are CertaPro Painters of Rockland County estimates accurate?

Accepted Answer

Estimate accuracy appears frequently in reviews. Bryan Lindner describes timing as "almost to the hour accurate," while Mikey Caramante experienced "no surprises" between quote and final bill. Owner Alan Mandelbaum conducts estimates personally, providing detailed written proposals that customers describe as comprehensive and reliable.

Question 5

Q: How does CertaPro Painters of Rockland County respond to negative feedback?

Accepted Answer

The Kalie Hagedorn 3-star review demonstrates the company's approach to criticism. Rather than becoming defensive, Alan provided a detailed professional response acknowledging concerns and offering direct contact for resolution. When issues arise, reviews note they "were addressed and it looks excellent!" The pattern shows accountability over excuses.

Question 6

Q: Do CertaPro Painters of Rockland County crews leave job sites clean?

Accepted Answer

Cleanup quality appears in nearly every positive review. Brian Seibolt describes crews as "very clean," while Thomas Bongiovanni calls the final result "spotless." Multiple customers mention furniture protection and floor coverings. The consistency suggests systematic cleanup protocols rather than crew-dependent habits.

Question 7

Q: How quickly can CertaPro Painters of Rockland County start a project?

Accepted Answer

Scheduling responsiveness varies by season but reviews indicate reasonable timelines. JoAnn Nayer-Grutza reports work began within "3 days" of approval, while Mallory Jones notes her project "finished early." The company appears to provide realistic scheduling rather than overpromising on availability.

Question 8

Q: What do Yelp reviewers specifically say about CertaPro Painters of Rockland County?

Accepted Answer

Yelp reviews mirror the Google feedback patterns. Stephen G. calls them "the best" based on exterior work quality, while Geeta V. notes the crew completed extra work at "no additional charge." The cross-platform consistency reinforces authenticity rather than platform-specific reputation management.

Question 9

Q: Is CertaPro Painters of Rockland County properly licensed and registered in New York?

Accepted Answer

Yes. The company operates as Radr Associates Inc. doing business as CertaPro Painters of Rockland County, NY. They hold Rockland County Home Improvement Contractor License No. CP-H-12404, classified under Painters, Wallcovering & Powerwashing. The business is registered with the New York Department of State as an active Domestic Business Corporation (DOS ID: 3382089) in Rockland County, originally filed January 26, 2011.

Question 10

How CertaPro Painters of Rockland County Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Rockland County performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Rockland County’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Rockland County

About CertaPro Painters of Rockland County

Q&A Based On What Customers Are Saying About CertaPro Painters of Rockland County