Chooz Score Insights
Familiar Faces, Consistent Results
Crews like Aaron, Tadd, Luis, and Nicholas get called out by name across years of reviews, and that kind of consistency doesn't happen by accident. The Chooz Score's in-house crews component shows the same core team staffing projects from 2024 through 2026, with customers specifically requesting crew members for return jobs:
- The company's website confirms the team consists exclusively of master painters and apprentices, with crew chief Aaron Palmer bringing over 20 years of experience and Tadd Tilton on board since the company's founding
- Customers consistently name individual crew members in their reviews, with Aaron, Tadd, Luis, Nicholas, and Nolan appearing across dozens of separate projects spanning multiple years
"Dan, Tadd, Nolan and Luis did a fantastic job painting our new kitchen cabinet doors and existing cabinet frames. The team was flexible with scheduling around other work we had going on in our kitchen and kept us informed of progress." - Trey B., Google Review
Craftsmanship You Can See
Projects consistently earn detailed praise that goes beyond generic satisfaction. Customers describe specific prep work, attention to edges and trim, and results that exceeded what they expected. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines:
- Cabinet refinishing customers describe seamless blending of old frames with new doors, with one reviewer noting you can't tell where old ends and new begins
- Exterior and deck projects draw praise for thorough prep work, multiple coats, and meticulous cleanup at the end of each day
"The level of professionalism, patience, meticulousness, and care given to every aspect of our interactions to the completion of the painting work exceeded every one of my expectations by light years." - Andrew G., Google Review
Years of Consistent Results
Over 13 years in business builds a track record that's hard to fake. The last time we conducted our Chooz Score analysis, Golden Boys Painting & Staining had over 75 Google reviews with a 4.8-star rating. This company earned a Chooz Score of 86.0%, with consistent ratings across platforms:
- The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 5.0 stars on Angi with over 25 reviews, 94% recommended on Facebook, and 5.0 stars on Yelp
- Angie's List Super Service Award winner in 2014, 2015, and 2016, with features in industry publications including PPC Magazine and The Huffington Post
"We've used them for two interior painting jobs now and we can't say enough about the skills, professionalism and attention to all details. We're very happy with both projects." - Peter Z., Google Review
Questions to Ask Golden Boys Painting & Staining
Communication when scheduling gets complicated
Golden Boys Painting & Staining earns strong marks for on-the-job communication, but scheduling coordination drew criticism in the company's only negative reviews. The complaint involved difficulty aligning availability for an initial project visit, with limited scheduling windows offered. If your project has a tight timeline or complex scheduling needs, ask directly: "What does your scheduling process look like from first contact to project start, and how flexible are your availability windows for estimates?"
"Is only available some Wednesday afternoons only during business hours and offers meeting within 1-2 weeks at a time." - Heidi Y., Google Review (no owner reply on Facebook)
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Additional Questions Answered
What makes Golden Boys stand out on exterior projects where multiple companies are bidding?
Rather than defaulting to a full re-stain or repaint, the team evaluates which surfaces need attention and which are still in good shape. One customer with a log cabin home noted that competing companies quoted full re-staining at nearly double the price, while Golden Boys recommended targeted touch-ups and addressing weathered sections plus carpenter bee bore holes. The final result was exceptionally amazing work with attention to detail at a fraction of the alternative cost.
How does the team handle communication during a multi-day project?
Customers describe a communication rhythm that runs from the first estimate through the final walkthrough. One homeowner said the site manager communicated every step of the way and listened to and addressed any concerns or questions each day. The estimate accuracy itself is a recurring theme, with that same customer reporting the final price landed spot on the estimate.
Who are the crew members, and do customers work with the same people throughout?
The team operates with named, consistent crew members. Reviews regularly mention Tadd and Nicholas for interior and cabinet work, Aaron as a foreman who made sure his crew took the extra steps needed to ensure a thorough job, and Dan as the owner who stays involved from estimate through completion. One reviewer thanked Aaron, Tadd, Luis, and Nicholas by name after a project.
What types of cabinet refinishing projects does Golden Boys handle?
Cabinet refinishing ranks among the company's most reviewed services. Customers describe results that look factory-quality. One reviewer called the company exceptional from beginning to end for cabinet painting, while another noted that the team took their time, was thorough, and the cabinets look great. The dedicated cabinet refinishing service page outlines the process in detail.
How has Golden Boys handled the one negative review in their history?
The single one-star review involved a scheduling and communication breakdown over a playset staining quote. The owner responded publicly with a factual account of the timeline, noting a missed appointment and delayed email responses. The tone was measured and professional, explaining that the company felt it was not a good fit rather than escalating. Both sides presented their perspectives transparently.
Does Golden Boys take on commercial or restaurant projects in addition to residential work?
While the company focuses primarily on residential painting, they have completed commercial projects. One business owner described a full renovation handled by Golden Boys, stating that everyone working for Golden Boys painting went above and beyond and praising the service from start to finish. The owner responded by referencing the finished space and expressing interest in visiting.
What is the company's approach to deck staining and outdoor wood care?
Deck staining is a dedicated service with its own page and extensive portfolio. The team combines power washing with staining, and customers describe organized and efficient execution. One homeowner noted the owner gave great perspective on our options for our deck versus other companies, while another reported a flawless job on a hail-damaged pergola with careful attention despite the smaller scope.
What is the licensing and business registration status of Golden Boys Painting and Staining?
New York State does not require a state-level painting contractor license, and Rochester has no municipal painting license requirement. The company is registered as Golden Boys Painting and Staining, LLC with the New York Department of State, Division of Corporations, filed in Monroe County.
-Verification Sources: NY Department of State, NY Painting License Requirements