Question 1

Q: Does R&R Painting & Concrete Coatings handle challenging exterior projects like historic homes?

Accepted Answer

Customers with older and historic properties trust the team for complex work. One homeowner in a historic district needed original materials for a tax credit and reported the crew "replaced severely weathered cedar shakes and painted all three stories of my home in a week and a half." Another customer with a 1922 Dutch Colonial noted the team completed exterior work in just five days.

Question 2

Q: How does Mark Rivoli stay involved in R&R Painting & Concrete Coatings projects?

Accepted Answer

Mark personally handles estimates, color consultations, and often works alongside his crew. Customers regularly mention his direct involvement, with one noting "Mark was a good communicator, and always responded promptly to texts and phone calls." Another described him as "very detailed on his proposal" before work began. His hands-on approach extends from initial consultation through final walkthrough.

Question 3

Q: What do customers say about R&R Painting & Concrete Coatings crew members like Tyler and Donny?

Accepted Answer

Specific crew members receive praise by name throughout reviews. One customer highlighted "Mark and his workers Donny and Rob did an excellent job on the front of my house, they worked diligently and paid attention to detail." Tyler appears in multiple reviews for interior work, with customers noting the team's efficiency and clean work habits during multi-day projects.

Question 4

Q: Does R&R Painting & Concrete Coatings clean up properly during and after projects?

Accepted Answer

Cleanup stands out as a consistent theme. Multiple customers describe the crew leaving spaces spotless, with one stating the team was "CLEAN!!" and another noting they "kept my floors clean and completed the job in a reasonable amount of time." Reviews indicate daily cleanup during longer projects rather than waiting until completion.

Question 5

Q: How does R&R Painting & Concrete Coatings handle deck staining and restoration work?

Accepted Answer

Deck projects represent a specialty, with customers praising transformations of neglected outdoor spaces. One homeowner who had "been putting off staining my patio for a long time" described the results as making them "so happy." Another customer noted Mark "matched the colors of my deck perfectly and did an awesome job on the porch." The team uses penetrating stains and sealants for lasting protection.

Question 6

Q: What is the communication like when working with R&R Painting & Concrete Coatings?

Accepted Answer

Customers consistently highlight responsive communication throughout projects. One review noted the team was "always checking in to ensure we were happy with how the job was progressing." Mark's accessibility stands out, with a customer stating he "always responded promptly to texts and phone calls." The pattern suggests proactive updates rather than customers needing to chase progress reports.

Question 7

Q: How does R&R Painting & Concrete Coatings compare on pricing?

Accepted Answer

Several customers mention competitive pricing alongside quality work. One homeowner stated Mark and his team "beat everyone else's pricing and the attention to detail is second to none." Another noted the work was completed "at a great price." Reviews suggest transparent estimates with pricing that holds through project completion.

Question 8

Q: Is R&R Painting & Concrete Coatings a registered business in New York?

Accepted Answer

R&R Painting & Stain Inc. is registered as a Domestic Business Corporation with the New York State Department of State. The company was incorporated on July 14, 2021, and maintains Active status. New York State does not require a state-level contractor license for painting contractors, meaning the company operates in full compliance with state requirements. The business is based in Monroe County and has been in operation since 2019.

Question 9

How R&R Painting & concrete coatings Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how R&R Painting & concrete coatings performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects R&R Painting & concrete coatings’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

R&R Painting & concrete coatings

Chooz Score Insights

About R&R Painting & Concrete Coatings

Q&A Based On What Customers Are Saying About R&R Painting & Concrete Coatings