Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for R&R Painting & concrete coatings
When a Rochester-area VFW post needed their facility refreshed, including painting a UH-60 helicopter display, Mark Rivoli and his R&R Painting team handled the project with the same precision they bring to every job. One customer on that project noted Mark was "extremely accommodating with any request we had." This willingness to take on unique challenges defines how R&R Painting operates across residential and commercial projects throughout the greater Rochester area.
Owner Mark Rivoli founded R&R Painting & Stain Inc. in 2019, building the company from the Hungerford Building location on East Main Street. The team specializes in interior and exterior painting, deck staining and sealing, cabinet refinishing, and Penntek polyurea concrete coatings for garage floors, patios, and pool decks. Crew members Tyler, Donny, Rob, and Tom appear frequently in customer feedback for their attention to detail and professionalism.
The fully insured team backs painting projects with a 100% satisfaction guarantee and offers a limited lifetime warranty on Penntek concrete coating installations. R&R Painting serves Rochester, Irondequoit, Greece, Penfield, Pittsford, Webster, and surrounding Monroe County communities.
Updated: 04-06-2026
Customers with older and historic properties trust the team for complex work. One homeowner in a historic district needed original materials for a tax credit and reported the crew "replaced severely weathered cedar shakes and painted all three stories of my home in a week and a half." Another customer with a 1922 Dutch Colonial noted the team completed exterior work in just five days.
-Review Snippet Sources: Google Reviews
Mark personally handles estimates, color consultations, and often works alongside his crew. Customers regularly mention his direct involvement, with one noting "Mark was a good communicator, and always responded promptly to texts and phone calls." Another described him as "very detailed on his proposal" before work began. His hands-on approach extends from initial consultation through final walkthrough.
-Review Snippet Sources: Google Reviews
Specific crew members receive praise by name throughout reviews. One customer highlighted "Mark and his workers Donny and Rob did an excellent job on the front of my house, they worked diligently and paid attention to detail." Tyler appears in multiple reviews for interior work, with customers noting the team's efficiency and clean work habits during multi-day projects.
-Review Snippet Sources: Google Reviews
Cleanup stands out as a consistent theme. Multiple customers describe the crew leaving spaces spotless, with one stating the team was "CLEAN!!" and another noting they "kept my floors clean and completed the job in a reasonable amount of time." Reviews indicate daily cleanup during longer projects rather than waiting until completion.
-Review Snippet Sources: Google Reviews
Deck projects represent a specialty, with customers praising transformations of neglected outdoor spaces. One homeowner who had "been putting off staining my patio for a long time" described the results as making them "so happy." Another customer noted Mark "matched the colors of my deck perfectly and did an awesome job on the porch." The team uses penetrating stains and sealants for lasting protection.
-Review Snippet Sources: Google Reviews
Customers consistently highlight responsive communication throughout projects. One review noted the team was "always checking in to ensure we were happy with how the job was progressing." Mark's accessibility stands out, with a customer stating he "always responded promptly to texts and phone calls." The pattern suggests proactive updates rather than customers needing to chase progress reports.
-Review Snippet Sources: Google Reviews
Several customers mention competitive pricing alongside quality work. One homeowner stated Mark and his team "beat everyone else's pricing and the attention to detail is second to none." Another noted the work was completed "at a great price." Reviews suggest transparent estimates with pricing that holds through project completion.
-Review Snippet Sources: Google Reviews
R&R Painting & Stain Inc. is registered as a Domestic Business Corporation with the New York State Department of State. The company was incorporated on July 14, 2021, and maintains Active status. New York State does not require a state-level contractor license for painting contractors, meaning the company operates in full compliance with state requirements. The business is based in Monroe County and has been in operation since 2019.
-Verification Sources: New York State Department of State Division of Corporations
Updated: 04-07-2026