R&R Painting & concrete coatings
About R&R Painting & Stain INC
With over 100 five-star Google reviews and a perfect 5.0-star rating, R&R Painting & Stain INC has established itself as one of Rochester's highest-rated painting contractors. Since 2019, owner Mark Rivoli has built a reputation for exceptional craftsmanship and responsive service across Monroe County and the greater Rochester metropolitan area.
The company specializes in residential and commercial painting, with particular expertise in cabinet refinishing, deck staining, custom wood finishing, and Penntek concrete coatings. As an authorized Penntek dealer, R&R Painting offers professional-grade polyurea and polyaspartic floor coatings backed by a limited lifetime warranty. Customers consistently describe Mark and his crew as "honest, trustworthy, hardworking" with "attention to detail second to none."
What distinguishes R&R Painting is the owner's hands-on involvement. Mark personally provides estimates, assists with color selection, and often works alongside his team of painters including Donny, Rob, Tyler, and Jose. Reviews frequently mention crews who protect furniture and floors carefully, clean up thoroughly after each day's work, and communicate throughout the project. The fully insured company maintains an A+ BBB rating with zero complaints, reflecting their commitment to customer satisfaction and quality workmanship across every project they complete.
Updated: 12-02-2025
Q&A Based On What Customers Are Saying About R&R Painting & Stain INC
Q: Why do customers consistently mention R&R Painting & Stain INC's attention to detail?
Reviews reveal a pattern of precision that customers notice immediately. Sarah described the work as having "attention to detail second to none," while another customer noted Mark was "so detailed oriented" with color recommendations and execution. Multiple reviews mention careful taping, clean lines, and thorough prep work. The crew's habit of identifying imperfections before customers notice them builds confidence in the final result.
-Review Snippet Sources: Google Reviews
Q: Does R&R Painting & Stain INC actually show up on time and communicate well?
Punctuality and communication appear in nearly every review. Customers report that Mark "always responded promptly to texts and phone calls" and crews arrive when scheduled. One reviewer noted "communication was excellent, always checking in to ensure we were happy with how the job was progressing." The pattern of consistent updates and reliable scheduling stands out across years of customer feedback.
-Review Snippet Sources: Google Reviews, Facebook
Q: How involved is owner Mark Rivoli in R&R Painting & Stain INC projects?
Mark's personal involvement distinguishes R&R Painting from larger operations. One customer stated the "owner was on site 100% of the time" while another mentioned Mark personally helped with "color recommendations." Reviews describe him providing detailed proposals, working alongside his crew, and conducting final walkthroughs. A contractor's spouse noted Mark is "one of the best we've ever done business with" after years of working with painters.
-Review Snippet Sources: Google Reviews
Q: Is R&R Painting & Stain INC's pricing competitive compared to other Rochester painters?
Multiple customers who obtained competing quotes chose R&R Painting for value. One reviewer stated they "beat everyone else's pricing" while still delivering superior quality. Another described the price as "excellent" and noted the "crew was clean & polite." Reviews consistently mention "fair pricing" and prices that "fit any budget" without sacrificing the quality of materials or workmanship.
-Review Snippet Sources: Google Reviews
Q: What do customers say about R&R Painting & Stain INC's cabinet refinishing work?
Cabinet projects generate enthusiastic responses. One customer exclaimed their kitchen cabinets "came out awesome" and praised the crew for being "very quick and efficient." Another described wanting their banister to match the floor, and Mark delivered exactly that with impressive "quality and efficiency." The precision required for cabinet work showcases the team's ability to handle detailed finishing projects successfully.
-Review Snippet Sources: Google Reviews
Q: How clean does R&R Painting & Stain INC leave job sites?
Cleanliness emerges as a consistent theme across reviews. Customers describe crews who are "extremely professional and clean" and produce "high quality work." One reviewer specifically noted the team "kept my floors clean" throughout the project. Multiple reviews mention thorough daily cleanup, protected surfaces, and final conditions that exceed expectations. The attention to leaving spaces spotless reflects their overall professionalism.
-Review Snippet Sources: Google Reviews
Q: What is R&R Painting & Stain INC's deck staining quality like?
Deck staining projects receive particularly strong praise. One customer described being amazed at results after putting off the project for a long time, calling R&R "hands down the best business I have worked with." Another noted their elevated walkway and deck work "was done thoroughly" with impressive results. The combination of proper surface preparation and quality sealants produces finishes that protect outdoor spaces.
-Review Snippet Sources: Google Reviews
Q: Does R&R Painting & Stain INC handle exterior painting projects well?
Exterior projects showcase the team's capabilities with weather-resistant applications. Customers report that Mark and workers like Donny and Rob "did an excellent job on the front of my house" and "worked diligently." One whole-house exterior customer stated "the house looks great" and praised "courteous and professional" staff throughout the project. The company's preparation work and durable applications protect Rochester homes from harsh weather.
Updated: 12-02-2025