CertaPro Painters of Port Jefferson NY
About CertaPro Painters of Port Jefferson NY
With over 190 five-star Google reviews and a perfect 5.0-star rating, CertaPro Painters of Port Jefferson NY has established itself as Suffolk County's go-to choice for residential and commercial painting. Owners Jim and Joanne LaFontaine lead a fully licensed and insured team that serves 76 communities from Mt. Sinai to The Hamptons, handling everything from single-room refreshes to 766-unit condominium complexes.
The company specializes in interior and exterior painting, cabinet refinishing, deck staining, wallpaper removal, and power washing. As an EPA Lead-Safe Certified Firm (# NAT-91701-1), they're equipped to handle the lead paint concerns common in older Long Island homes built before 1978. Customers consistently praise the thorough preparation work, with reviewers noting crews who "plastic wrapped the cabinets and all appliances" and left properties looking "cleaner than when they started."
What distinguishes this CertaPro franchise is the attention to communication. Office associates Jennifer and AnnMarie coordinate scheduling while estimator Frank provides detailed walkthroughs before projects begin. Crew leaders like Gabriel, Noe, and Evan receive repeated praise for professionalism and craftsmanship. The CertaPro 2-Year Limited Warranty on residential projects, combined with Angie's List Super Service Awards from 2010 and 2012, reflects a track record built on accountability. Their current promotion offers 10% off projects over $2,000, with a maximum discount of $750.
Updated: 12-04-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Port Jefferson NY
Q: Do CertaPro Painters of Port Jefferson NY crews actually show up on time as promised?
Punctuality appears consistently throughout reviews. Darlene P. notes the company "sent 3 painters the first day and then 2 on the second day" who arrived as scheduled. Multiple customers mention crews being "punctual each and every day" throughout multi-day projects. The office team sends confirmation before arrival, and reviews indicate projects typically complete on or ahead of schedule rather than running over.
-Review Snippet Sources: Google Reviews
Q: How thorough is CertaPro Painters of Port Jefferson NY's preparation and protection work?
Protection practices stand out as a defining characteristic. Darlene P. describes crews who "literally plastic wrapped the cabinets and all appliances as well as wall to wall tarps." Another reviewer mentions painters who were "very respectful of the interior of our house" and took extensive precautions. The consistent theme across reviews is surfaces and furniture receiving comprehensive coverage before any painting begins.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Port Jefferson NY clean up properly after completing projects?
Cleanup receives near-universal praise. Michele D. specifically noted crews "protecting needed areas, thoroughly prepping walls and cleaning up once done." Multiple reviewers describe the end result as properties left "cleaner than when they started" with no paint spots or debris remaining. Daily cleanup during multi-day projects is also mentioned, ensuring homes remain livable throughout the work.
-Review Snippet Sources: Google Reviews
Q: Which crew members at CertaPro Painters of Port Jefferson NY receive the most customer praise?
Gabriel appears frequently in reviews, with one customer stating he and his team "went Above and Beyond and Exceeded my Expectations." Emilio and Alex earned praise for being "two very talented, professional individuals" whose "goal was to ensure I was 100% happy." Other named crew members receiving positive mentions include Noe, Evan, Jorge, Julio, Freddy, and Marco, suggesting consistent quality across different teams.
-Review Snippet Sources: Google Reviews, Angi
Q: How does CertaPro Painters of Port Jefferson NY handle the estimate and communication process?
The estimate process receives high marks for thoroughness. One Angi reviewer describes how Skip (former team member) "met with me and thoroughly reviewed what needed to be done and explained, in detail, the step by step process." Frank currently handles estimates, with customers noting he "gave us the estimate" and ensured everyone was "on the same page" before work began. Office staff Jennifer coordinates ongoing communication throughout projects.
-Review Snippet Sources: Google Reviews, Angi
Q: What happens when CertaPro Painters of Port Jefferson NY needs to address touch-ups or issues?
The company demonstrates accountability when corrections are needed. Owner responses to reviews show willingness to address concerns, with one stating "We would gladly have come back to take care of the spots." A customer noted that when issues arose, "they were addressed and it looks excellent!" The pattern shows professional follow-through rather than avoiding responsibility when imperfections are identified.
-Review Snippet Sources: Google Reviews, Angi
Q: Does CertaPro Painters of Port Jefferson NY handle large commercial projects as effectively as residential work?
Commercial capability is well-documented. The company completed painting for a 766-unit condominium complex, demonstrating capacity for major projects. Their website highlights experience with property management, HOA projects, restaurants, healthcare facilities, and places of worship. Reviews mention "commercial painting" alongside residential work, with the same attention to minimizing disruption and maintaining communication that residential customers experience.
-Review Snippet Sources: Google Reviews, Company Website
Q: Are CertaPro Painters of Port Jefferson NY's prices competitive for the quality delivered?
Value perception appears positive across reviews. One Angi customer specifically noted "prices were extremely reasonable and competitive" after comparing multiple quotes. Another described receiving "quality level work completed on schedule and on budget." The recurring theme suggests pricing aligns with expectations for professional-grade results, with customers feeling the thoroughness and craftsmanship justify the investment.
-Review Snippet Sources: Angi, Google Reviews
Updated: 12-04-2025