Question 1

Q: Why do customers mention Gabriel and the CertaPro Painters of Port Jefferson crew so frequently in reviews?

Accepted Answer

Gabriel appears by name in numerous reviews for his professionalism and work quality. One customer noted Gabriel went "Above and Beyond our expectations" while another described him as "very professional and personable." Customers consistently praise his attention to detail and communication throughout projects, with several mentioning he kept them informed daily about progress and next steps.

Question 2

Q: How does CertaPro Painters of Port Jefferson handle estimates and pricing?

Accepted Answer

Owner Jim LaFontaine personally conducts most estimates, spending time understanding project scope before providing detailed written quotes. Customers appreciate the transparency, with one noting the final "cost exactly as quoted" with no surprise charges. Another mentioned Jim was "very accommodating" during the planning process and responsive to questions about paint selection and timeline expectations.

Question 3

Q: What do customers say about CertaPro Painters of Port Jefferson cleanup practices?

Accepted Answer

Cleanup receives consistent praise across reviews. One customer stated the crew left her home "cleaner than when they arrived" while another noted they were "meticulous about keeping my house clean during the project." The team uses protective coverings on floors, furniture, and fixtures, with several reviews mentioning the careful attention to protecting belongings throughout multi-day projects.

Question 4

Q: Does CertaPro Painters of Port Jefferson respond professionally to negative reviews?

Accepted Answer

When issues arise, owner Jim responds publicly to address concerns and offer resolution. In response to a complaint about a missed appointment, he acknowledged the scheduling error and provided direct contact information. Another customer who experienced property damage concerns received a detailed response outlining the resolution process. The pattern shows accountability rather than defensive reactions to criticism.

Question 5

Q: How thorough is CertaPro Painters of Port Jefferson prep work before painting?

Accepted Answer

Surface preparation stands out in customer feedback. One reviewer noted the crew "plastic wrapped cabinets and all appliances" before beginning work. Another described extensive prep including "sanding, caulking, and priming" that exceeded expectations. Customers frequently mention the time spent on preparation as a key factor in the quality of the final result.

Question 6

Q: What do customers say about CertaPro Painters of Port Jefferson cabinet refinishing quality?

Accepted Answer

Cabinet work receives strong praise from customers who chose refinishing over replacement. One homeowner described their transformed cabinets as looking "better than brand new" while another noted the finish was "smooth and even with no brush marks." The team uses spray application for cabinet projects, and customers mention the durability of the finish months after completion.

Question 7

Q: Do customers refer others to CertaPro Painters of Port Jefferson?

Accepted Answer

Referral mentions appear throughout reviews. One customer stated they "would definitely recommend" after their interior project, while another noted they had "already told several neighbors" about their experience. Multiple reviews mention hiring CertaPro based on recommendations from friends or family members who had used them previously.

Question 8

Q: Is CertaPro Painters of Port Jefferson licensed and registered in New York?

Accepted Answer

CertaPro Painters of Port Jefferson operates under JLCP Unlimited, Inc., a Domestic Business Corporation formed on July 16, 2018 in Suffolk County. The company holds Suffolk County Home Improvement Contractor License No. CP-69453, currently active with an expiration date of October 1, 2027. Owner James Lafontaine is the license holder. The corporate entity (DOS ID 5375966) is registered as active with the New York Department of State Division of Corporations.

Question 9

How CertaPro Painters of Port Jefferson NY Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Port Jefferson NY performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Port Jefferson NY’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Port Jefferson NY

Chooz Score Insights

About CertaPro Painters of Port Jefferson

Q&A Based On What Customers Are Saying About CertaPro Painters of Port Jefferson