CertaPro Painters of Port Jefferson NY
About CertaPro Painters of Port Jefferson NY
When a Setauket family needed their entire home interior transformed before the holidays, the CertaPro Painters crew completed the project with results the homeowner called "above and beyond." This level of dedication defines how owners Jim and Joanne LaFontaine have operated their Suffolk County painting company since 2018.
The company handles residential and commercial projects throughout Central Suffolk, the North and South Forks, and the Hamptons. Services include interior and exterior painting, cabinet refinishing, deck staining, power washing, wallpaper removal, and epoxy floor coatings. Office associate Jennifer Kreyling coordinates scheduling while crew leaders like Gabriel, Noe, Frank, and Chris manage job sites.
The fully licensed and insured team is EPA Lead-Safe Certified (Firm No. NAT-91701-1) for work on pre-1978 homes. CertaPro offers a two-year limited warranty on residential painting projects. Based in Mt. Sinai, they serve Miller Place, Stony Brook, Port Jefferson, Smithtown, Patchogue, Riverhead, and surrounding communities.
Updated: 02-11-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of Port Jefferson NY
Q: What do customers say about CertaPro Painters of Port Jefferson NY crew member Gabriel and his team?
Crew leader Gabriel receives direct mentions for exceeding expectations. One customer wrote that Gabriel and his team "went Above and Beyond and Exceeded my Expectations" on a project with high standards. Other crew members including Noe, Frank, Chris, Alex, and Carlos also receive positive mentions for professionalism and consistent workmanship throughout projects.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Port Jefferson NY handle pricing and estimates?
The estimate process begins with owner Jim LaFontaine or a sales representative visiting the property. Customers report "the cost was exactly as quoted" with no surprise charges. One reviewer mentioned Jim provided a detailed walkthrough explaining "the step by step process that would be followed." Written proposals include itemized costs and locked pricing.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Port Jefferson NY clean up after completing projects?
Cleanup practices stand out in reviews. One customer noted the painters left their home "cleaner than when they arrived" after completing the work. Another described the crew as "very respectful of the interior of our house" with thorough daily cleanup. The company emphasizes protecting and restoring spaces to their original condition.
-Review Snippet Sources: Google Reviews
Q: What happened with the lower-rated reviews at CertaPro Painters of Port Jefferson NY?
The few negative reviews received owner responses. When a customer reported a missed appointment, Jim responded offering to investigate and reschedule. A pricing dispute received a detailed explanation of project scope. While not every situation was resolved to full satisfaction, the company demonstrates willingness to address concerns publicly rather than ignore criticism.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Port Jefferson NY handle the prep work before painting?
Surface preparation receives consistent praise. One homeowner described crews who "literally plastic wrapped the cabinets and all appliances as well as wall to wall tarps." Reviews mention thorough sanding, priming, and protection of floors and furniture. The detailed prep work contributes to the quality finish customers describe in their feedback.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Port Jefferson NY work on cabinet refinishing projects?
Cabinet work appears frequently in reviews. Customers describe transformations where existing cabinets look "better than brand new" after refinishing. The company offers both painting and refinishing options, working with homeowners to select finishes that withstand daily kitchen use. Before and after photos on their portfolio showcase cabinet project results.
-Review Snippet Sources: Google Reviews
Q: Why do customers recommend CertaPro Painters of Port Jefferson NY to family and friends?
Referral mentions appear throughout reviews. One customer stated they "would definitely recommend and use this company again" after their experience. Another mentioned their son scheduled his own project with the company after seeing the parents' results. The combination of communication, quality work, and professional crews drives word-of-mouth recommendations.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Port Jefferson NY show up when scheduled?
Punctuality appears throughout reviews. One customer noted the crew "showed up on time, went over everything with me at the beginning" before starting work. Another mentioned painters were "on time every day" during a multi-day project. Office associate Jennifer coordinates scheduling and sends confirmations before arrivals.
-Review Snippet Sources: Google Reviews
Updated: 02-11-2026