Chooz Score Insights
The Boss Shows Up
Crews like Andre, Bob, Brian, and Ro get called out by name across reviews, but it's owner Matt Coniglio who shows up in nearly every one. Matt handles estimates personally, works alongside his crew on-site, and follows up after projects to confirm satisfaction. The Chooz Score's owner engagement indicators are strong: Matt is personally mentioned in reviews across Google, Facebook, and BBB:
- Matt walks customers through the finished work before leaving and contacts them after completion to make sure everything holds up
- Multiple reviewers describe Matt answering calls directly, responding to texts quickly, and adjusting schedules to accommodate last-minute changes
"Matt made sure I was satisfied before he left! Everything was cleaned up after the job! I would HIGHLY recommend them!" - Darryl B., BBB Review
Years of Consistent Results
The last time we conducted our Chooz Score analysis, A & L Painting had over 80 Google reviews with a 4.8-star rating and 100% recommended on Facebook across over 85 Facebook recommendations. This company earned a Chooz Score of 84.3%. With over 10 years in business, they've built a consistent presence across the Rochester area:
- Accredited with the Better Business Bureau since 2017, with a 5.0-star rating on BBB from customers who took the time to review on that platform
- The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms with strong ratings including 5.0 stars on Angi and active recommendations on Nextdoor from Rochester-area neighbors
"Outstanding company to work with. I have had numerous jobs done by Matt and his crew and it's of the highest quality, and everyone involved is a pro." - David S., Google Review
Craftsmanship You Can See
Projects consistently finish with results customers describe as transformative, particularly on kitchen cabinets. Reviewers mention specific details like door numbering systems, garage staging during Rochester winters, and same-day completions with full hardware replacement. The Chooz Score's review authenticity indicators are strong: reviewers mention specific project details, crew members by name, and realistic timelines:
- Multiple independent reviewers confirm full kitchen cabinet transformations completed in a single day, with crews of three to five working in coordinated stages from removal through prep, paint, and reinstallation
- Customers who hired A & L Painting years ago report cabinets still looking great, with one Facebook reviewer noting their cabinets look as good as the day the work was completed a full year later
- Reviewers consistently use phrases like "better than expected" and "absolutely beautiful" to describe finished results, with several noting A & L's work exceeded what they thought a painting-based cabinet update could achieve
"Matt and his team transformed our old kitchen cabinets to a spanking new look in one day. They did an absolutely beautiful job. They were courteous, friendly and very professional." - Eleanor M., BBB Review
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Additional Questions Answered
What does A & L Painting's cabinet refinishing process look like on the day of the project?
The crew arrives, removes every cabinet door and drawer face, numbers each piece, then preps and paints them using a multi-step system. Vincent Galione described a kitchen transformation "within a couple of days" with results "better than I ever expected." Michael Doty noted his cabinets were completed "in under 4 hours" with the team cleaning up as though "they were never there." Matt inspects the finished work with the homeowner before wrapping up.
How does Matt handle communication and scheduling from the first call through project completion?
Matt personally visits the home for a free estimate, walks through the scope of work, and sets a firm start date. Kimberly Richards noted Matt "answered all of our questions starting from the initial quote process all the way through the end." During the job, the crew stays responsive to changes. Phil Martello said Matt "always stayed in communication and was always responsive to changes and updates." An end-of-project check ensures satisfaction before the crew leaves.
What happens when a customer spots a touch-up area after the paint dries?
The crew returns to address it at no extra charge. Andrew Wadsworth "noticed a few touch-up spots and he was back to take care of them." Kimberly Richards had a similar experience and confirmed "Matt sent someone right away to fix those areas." Shawn Keeler noted the team was "more concerned about my satisfaction than getting to the next job." This follow-through pattern appears across multiple reviews.
How do customers describe the crew's work habits and professionalism on site?
Multiple reviewers compare the team to a well-oiled machine. Sue Wahl called them "a well oiled machine" whose "finished job was perfect." Bonnie Jenny used similar language, describing the crew as "a fine oiled machine." Matthew Sharman observed a four-week project where the crew "showed up ready to work with the same energy, enthusiasm, and attention to detail from start to finish." Reviewers consistently note punctuality, neatness, and friendliness.
Do customers come back for additional projects after working with A & L Painting?
Several customers have hired A & L Painting more than once. Ryan Ford wrote about his "third time" using the company and praised the interior work. Shelley Butts "invited them back to do a 2nd project after loving how our kitchen cabinets turned out." David Simpson has had "numerous jobs done by Matt and his crew." Marney Horvath, a local realtor, keeps A & L Painting on her "preferred painter list."
How did A & L Painting handle the one negative review about a missed estimate appointment?
Karen Bee left a 1-star review after Matt missed two scheduled estimate visits. Matt responded publicly, took full ownership, wrote that he was "all about owning it whether you are right or wrong," explained personal and business challenges that led to the error, and apologized without deflecting. The transparent response and accountability pattern contrasts with the otherwise consistent punctuality noted across 40+ other reviews.
What credentials and business standing does A & L Painting hold?
A & L Painting has been in business since November 2015 and has maintained a BBB A+ rating with accreditation since 2017. The company operates as a sole proprietorship under owner Matt Coniglio. New York State does not require a statewide painting contractor license. The company states it is fully insured.
-Verification Sources: BBB, NY Department of State
How A & L Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how A & L Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects A & L Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.