Question 1

Q: What makes Painting Plus Professionals' cabinet refinishing process different from other Rochester painting companies?

Accepted Answer

Multiple customers highlight Tyler's practice of bringing physical sample cabinet doors to every estimate. Mike Altieri noted Tyler was "the only company that quoted the job that brought a product sample to demonstrate," adding that seeing and feeling the finished product made the decision easy. Emily Audet described the same experience independently. The process uses orbital sanders and multiple spray coats, producing finishes customers describe as looking "like it came from the factory."

Question 2

Q: What do Painting Plus Professionals customers say about how thoroughly the crew prepares surfaces before a brush touches the wall?

Accepted Answer

Preparation is the most consistently praised aspect across reviews. Greg Lewin described the team fixing "ALL of the dents, scratches, holes" in his walls before painting began. James Maxwell noted "there was not even a drop of paint on the appliances or the floor or anywhere where it shouldn't be." The documented process includes orbital sanding, oil or latex primer selection by surface type, dulling semi-gloss finishes for adhesion, and heavy-duty floor covering on every project.

Question 3

Q: How does Painting Plus Professionals' epoxy work compare to what customers were quoted for full floor replacement?

Accepted Answer

Alex has saved multiple homeowners significant money by refinishing floors others said needed full replacement. Howard Brenner had been quoted over $9,000 for a replacement before Alex delivered an epoxy finish at a fraction of that cost. The team levels severe slopes, fills pitting and cracks with patching material, then applies epoxy flake and polyaspartic topcoats. Kathryn Reed described her finished floor as "absolutely awesome" with no more dust tracked into the house.

Question 4

Q: How does Painting Plus Professionals keep homeowners informed during active projects?

Accepted Answer

Daily communication is a defining practice across projects. Greg Lewin described the crew checking in each morning to report what had been done and which rooms they would work on next. Jim Bernitt highlighted "great communication" throughout his door and cabinet project with Tyler. Olufemi Adunse praised the "excellent" communication and "good nature" of Mike, Andrew, and Brianna. Multiple reviewers cite consistent communication as a primary reason they plan to return for future projects.

Question 5

Q: Does Painting Plus Professionals meet project deadlines when homeowners have hard stop dates?

Accepted Answer

The team has a strong track record with deadline-driven projects. Courtney Bishop had her wedding rehearsal at the house the day after the painters finished and noted they "crushed" their two-week goal. S G was working against a carpet installation date and described how the crew "worked diligently to get our paint job done so that we could keep our carpet installation date." Multiple reviews confirm consistent schedule adherence across varied project sizes.

Question 6

Q: Does Painting Plus Professionals guide homeowners through color selection or expect customers to arrive with decisions already made?

Accepted Answer

Color consultation is a built-in part of the process. Courtney Bishop described the team giving guidance on "what goes and what is in, what looks bad and good," sharing honest opinions rather than simply executing whatever was requested. S G noted that Mike "gave us good advice on which paint to select" under a tight timeline. Jeanne Horvath added that the painters "matched the colors I wanted perfectly." Mike references Sherwin-Williams and Benjamin Moore as standard product lines.

Question 7

Q: Painting Plus Professionals tells customers upfront they are not the cheapest option. What do reviews say about whether the work justifies the investment?

Accepted Answer

Cathie Wright recounted that Alex stated directly at the initial meeting that "they are not the cheapest and if that is what we were looking for, they were not the right people for the job." She hired them anyway and described a fair price with an exceptional outcome. Jennifer Buscemi called cabinet refinishing pricing "much more affordable than replacing the cabinets." The consistent pattern across reviews is that customers feel the quality of work justifies the investment.

Question 8

Q: Is Painting Plus Professionals licensed and registered in New York?

Accepted Answer

New York State does not require a state-level painting contractor license. Licensing is handled locally, and Monroe County has no documented home improvement contractor licensing requirement for painters. Painting Plus Professionals is registered as an active Domestic Limited Liability Company with the New York State Department of State, Division of Corporations, DOS ID 5147546, filed June 2, 2017, Monroe County. The registered agent is Michael Mazzochetti, 44 Pinewood Knoll, Rochester, NY 14624.

Question 9

How Painting Plus Professionals Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Painting Plus Professionals performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Painting Plus Professionals’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Painting Plus Professionals

Chooz Score Insights

About Painting Plus Professionals

Q&A Based On What Customers Are Saying About Painting Plus Professionals