Chooz Score Insights
Their Team, Not Random Subs
Crews like Ray, Jake, Patrick, Nick, Uriah, and Christian get called out by name across dozens of reviews, and that kind of consistency doesn't happen at companies relying on random subcontractors. The Chooz Score's in-house crews component shows exactly this: the same crew names appear across multiple reviews spanning years of work in the Rochester and Buffalo areas:
- Sekula's maintains branded company vehicles and a named team roster on their website, with dedicated foremen leading each project
- Remodeling contractor Dan Ludwig, who refers his own clients to the company, confirms confidence every time the crew arrives on site
"Jake and Patrick were on site and ready to begin painting at 8 am each day. They were prompt, polite and excellent at communicating with us from start to finish." - Kelly K., Google Review
The Reviews Speak for Themselves
The last time we conducted our Chooz Score analysis, Sekula's Precision Painting had over 75 Google reviews with a 4.6-star rating. This company earned a Chooz Score of 87.9%. With 100% recommended on Facebook across over 50 recommendations and recognition as the Greater Rochester Chamber of Commerce Business Person of the Year, the numbers back up the reputation:
- Accredited with the Better Business Bureau since 2017, with 8 years in business serving the Rochester and Buffalo markets
- The last time we conducted our Chooz Score analysis, over 10 new reviews had come in within the previous 3 months alone, confirming active and ongoing customer engagement
"We are extremely happy with the work Jake did painting our living room. We've used Sekula Precision Painting in the past and decided to go with them for this project. Chris and his team will definitely be our 1st choice!" - Corinne B., Google Review
Built on Loyalty
Customers consistently mention the same thing: once they hire Sekula's, they don't look elsewhere. High marks on the Chooz Score's customer retention indicators confirm this, with multiple reviewers returning for second, third, and even fourth projects over the years:
- Lisa Woodhouse first hired the company in 2021 for exterior work, then came back in 2024 for a full interior painting project and found the same standards held
- Nancy Soulia, Kathleen Parisi, Robin Donlon, and Scott Wolf all describe returning for additional projects, with several already booking future work before the current job wrapped up
- Word-of-mouth referrals run through the reviews, with customers like Kelly Kinard describing being referred by friends who had their own positive experiences
"We have used this company in the past and will continue to do so." - Nancy S., Google Review
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What do past clients say about the initial estimate and scheduling process with Sekula's Precision Painting?
Homeowners describe a process that starts with a thorough walkthrough and detailed written estimate, followed by responsive office coordination. Kelly Kinard recalled the owner doing "a complete walk through, took photos and provided us with an estimate" and noted pricing was fair. Mary a Maher, who found the company through an online listing, was "surprised and pleased to receive a prompt call back, a professional and accurate estimate." Multiple customers highlight how the office team adapts to their personal schedules.
How do customers describe the on-site crew professionalism and work habits?
Reviews consistently praise crew punctuality, tidiness, and courtesy. Mark Henretta noted the team is "very fast, keep things very clean when they leave each night, and arrive on time each day." Roberta DiMarco shared that "the painters who worked were friendly, very knowledgeable and kept our home clean throughout the entire project." Named crew members like Ray, Nick, Pat, David, Alex, Uriah, and Christian appear repeatedly in positive feedback.
How does Sekula's Precision Painting handle large-scale or multi-phase residential projects?
Customers who hired the company for phased or multi-structure work report smooth execution. Jessica Bryant Dean described painting "a large two-family dwelling" that required a large crew of six working through rainy weather, with excellent results. Danielle Privitera split her interior project into two parts and found the team "very willing to do so" while completing more than expected on the first visit. Robin Donlon confirmed her two-phase interior project went "smoothly, ahead of schedule."
What do repeat customers say about choosing Sekula's Precision Painting again?
Several reviewers have returned for additional projects. Mark Henretta used the company a second time after an exterior job, noting both experiences were positive. Kathleen Parisi was "once again" impressed with budget and timeline adherence across two separate projects. Lisa Woodhouse hired them in 2021 for the exterior, then returned in 2024 for interior work. SRZ summed up the sentiment by saying the company "checked the boxes" on service, quality, and pricing.
How does the company handle exterior painting prep and project communication?
Exterior projects include detailed scraping, priming, and caulking before two coats of Sherwin Williams paint. Linda Langner experienced "stellar service and workmanship through the entire project" on her home exterior. Rick Bailer mentioned the office "kept us informed of schedule changes due to the rain" and that painters "worked through options" with him on-site. Suzanne Calia praised "prompt response time, great communication from start to finish."
What feedback exists about how the company resolves issues or concerns?
The few instances where work fell short of expectations show responsive follow-through. Tim Kuhmann noted that when some basement spots were incomplete, "Sekula's did not hesitate to come back and complete the project." The company's only two-star review from Robert Tomfohr involved a general contractor intermediary, and the owner responded with a detailed explanation of the circumstances and prior direct communication attempts.
What community involvement and business credentials does Sekula's Precision Painting hold?
The company operates a Painting for Patriots program providing free and discounted painting for local veterans. Chris Sekula received a Business Person of the Year award from the Greater Rochester Chamber of Commerce. The firm holds EPA Lead-Safe certification, BBB accreditation with an A+ rating since 2017, and maintains contracts with institutions including Rochester General Hospital and the University of Rochester.
-Verification Sources: BBB, Greater Rochester Chamber of Commerce, company website