Carlson paint and paper

Q&A Based On What Customers Are Saying About Carlson Paint and Paper

Q: What makes Carlson Paint and Paper's wallpaper seams and pattern alignment stand out according to customers?

Invisible seams and precise pattern alignment are the qualities customers describe most. Bernadette Petra notes "you can't even see the seams and the pattern was not easy," while diane russo states "I literally can not tell where the seams are and the precision trimming around the moulding is perfect." Christine Gerena arrived after "a very long struggle finding someone capable of installing real wallpaper" and called the results exceptional. The portfolio includes two-story entryway installations on scaffolding, nursery murals, and small-pattern papers where alignment demands are highest.

-Review Snippet Sources: Google Reviews

Q: Why do Carlson Paint and Paper customers specifically praise the wall preparation before installation even begins?

Wall preparation receives its own attention in Carlson Paint and Paper reviews because customers notice it. Evan Brodie describes the crew taking "a lot of time priming and repairing a portion of our walls in order to ensure as perfect a paper installation as humanly possible." Matt Motherwell credits "the careful attention to scraping and sanding prep work" as directly contributing to his results. Festool dustless sanders eliminate the debris cloud customers typically encounter with other contractors during this phase.

-Review Snippet Sources: Google Reviews

Q: What's behind the pattern of the same Carlson Paint and Paper crew members appearing by name across unrelated customer reviews?

Paulo is named in at least five independent reviews covering wallpaper, interior painting, and drywall work for different customers across different years. Victoria Kaplan calls him "golden hands" after a scaffolding installation, while Philip Austen praises the full trio of Dane, Brian, and Paolo as "excellent" on a separate project entirely. Joyce Iovino describes Dane and Paolo arriving on time and being "very neat and careful to cover furniture, cabinet, light fixtures etc." The consistency reflects a stable team rather than rotating crews.

-Review Snippet Sources: Google Reviews

Q: How do Carlson Paint and Paper customers describe the protection of their belongings and home throughout the project?

Property protection comes up throughout Carlson Paint and Paper reviews as a standard practice rather than a courtesy. Roses And Rice describes Paulo ensuring "everything was properly covered and safe from damage" before work started. Annette McDonald, who hired the crew on multiple occasions, calls the team "immaculate in terms of preparation and clean up" across every visit. The Festool dustless sanding system further limits debris during prep and drywall work, a detail customers mention without prompting.

-Review Snippet Sources: Google Reviews

Q: What do Carlson Paint and Paper customers say about the cabinet refinishing work?

Cabinet refinishing appears most often as a service customers add after a wallpaper or painting project builds their confidence in the team. Jannine Pergola returned for her kitchen cabinets specifically after the dining room wallpaper result, calling the finished cabinets "a fabulous job." Jonaed Ahamad added cabinet painting to a scope that already included fixing a previous painter's wallpaper errors and describes the results as "fantastic." The company presents cabinet refinishing as a cost-effective path to a transformed kitchen without full replacement.

-Review Snippet Sources: Google Reviews

Q: What do customers say about Carlson Paint and Paper's pricing relative to the quality of work they receive?

Affordability is mentioned consistently even by customers describing results in exceptional terms. Chris Vanison calls the wallpaper work "an A+ job and at a great rate, too" on a challenging small-pattern project. Elyse Eversman-Amar describes the nursery installation team as "prompt, professional and affordable." Christine Bentley notes the price was "competitive" while highlighting the quality of products and workmanship. Multiple customers note the pricing felt reasonable after describing outcomes that exceeded their expectations.

-Review Snippet Sources: Google Reviews

Q: What happened with the lower-rated review at Carlson Paint and Paper?

The single 1-star review, left in April 2025, contains serious allegations including damage to a pool table used as a work surface, a disputed compensation agreement, and claims that approximately 10 feet of Serena and Lily wallpaper was removed without permission. The reviewer states the experience was "super bad customer service" and that photos and videos of the home were posted to Instagram without consent. Carlson Paint and Paper has not responded to this review publicly, leaving these allegations unanswered.

-Review Snippet Sources: Google Reviews

Q: Is Carlson Paint and Paper licensed and registered in Suffolk County and New York State?

New York State does not require a state-level contractor license for painters. Suffolk County requires a Home Improvement Contractor license for residential painting work. A Suffolk County Home Improvement Contractor license under license number HI-66175, issued to Dane Carlson and Carlson Paint And Paper Llc at 42 Petty Lane, Medford, NY 11763, was found in the Suffolk County licensing database. The license was issued on 2021-02-18 and carried an expiration date of 2026-02-01, with a current status of Expired. Carlson Paint and Paper is registered as an active domestic LLC in New York State under DOS ID 5899110, with an initial filing date of December 17, 2020.

-Verification Sources: Suffolk County HIC License search: https://ca.suffolkcountyny.gov/dcasearch | NY DOS Entity search: https://apps.dos.ny.gov/publicInquiry/#search